An exceptional experience!
Gary Eavey was very personable and friendly! He made my whole experience fast and and enjoyable. I will return for all my future car needs!
A new vehicle buying experience at McDonough Toyota
Simple to the point. Great job by "Coach". They showed me the model I was looking for and made it easy to close deal quickly.
2016 Toyota Corolla
Everyone was so kind. As soon as we got there, an older gentlemen asked us what we were looking for and then handed us over to Jeff McDaniel;which was very helpful and kind!
The sales staff went the extra mile to accommodate all of our needs. Frankly, I have always dreaded vehicle purchases, but they made it as painless as possible.
I loved having a place for my 7 year old to play while I finished up paperwork, very nice! Really everything was wonderful.
Brian at McDonough Toyota won't steer you wrong
Brian was super responsive to my calls and emails. He didn't beat around the bush about what he was offering, he stated a price and honored his word. He was patient with many inquiries and questions. He made this transaction as smooth as possible. He also went beyond any other attempt other sales people at other dealerships made to locate what we wanted or to come up with a solution if he didn't have what we wanted.
I enjoy that I can walk into the dealership and show them what I like/want. I am never pressured to buy something more expensive. The staff is always friendly. This was my 2nd purchase with McDonough. Always a good experience. Jimmy and the guys are great.
Great place to buy a vehicle.
The customer service was fantastic. Jeff McDaniels was 5 stars, as well as the finance gentleman. Overall a really great experience.
Marcus made everything so easy. He was wonderful. I love my new car. I feel like a made an amazing choice and the price for the vehicle is very fair. All said..I'm ecstatic.
They took the time to answers all my questions and let me take time to look over truck plus keep me up to date on the whole loan posses
My salesman, Dave Woods was very personable, knowledgeable and honest! He knew his products! He explained all the amenities and stated he would always be available to answer and questions (which he has on a few occasions)
Excellent customer service. Answered all ? I had and explained good answers to all my ? 2nd vehicle I have purchased from you'll and very likely will be back in the future. Highly would recommend to others.
The people are friendly and they did a great job. This is my second time buying a vehicle there. I was there at 1:00and I had my car by 3:30.
Jeff McDaniel is one of the best salesman we have ever met. We have purchased 2 vehicles from your dealership and the treatment we have received from everyone involved is outstanding.
McDonough is Magnificent!
Brian Strahin as our sales associate was so very patient and helpful, and not pushy. Can't say enough positive about his approach. Also, the other fellows at the front desk, especially Steve, were incredibly informative and supportive. Never felt like we were being hurried or talked down to, etc. It was overall a terrific experience, and we will HIGHLY recommend McDonough (and Brian) in the future.
Marcus was over the top helpful and explained everything and worked very hard to get us the best deal. I LOVE our new vehicle and will definitely be returning in the future for any vehicle needs. Very friendly, very personable, and made the whole process easy and fast.
Great buying experience
Marcus was awesome and so was the gentleman that finalized my paperwork with me. They helped me get into a great car and when I couldn't get the car I was looking at I was treated very well and we were able to locate a great replacement in my budget that met the needs I was looking for, and it felt like an upgrade. Marcus didn't try to force me into anything I didn't want, he offered other choices but listened to me and my needs and we agreed on the best car for me. I have requested that USAA makes you a trusted dealer in the Harrisonburg area because I felt no trepidation of getting a used car from here after only 3 minutes. Plus can't beat certiied when getting used.
Willingness to work with us on negotiating a price, courteous salesman & finance manager, prompt turn around of trade-in & purchase of new vehicle.
First of all....we loved our Sales Associate. That is the reason we selected your dealership. He (Gary Eavey) was just amazing thru the entire process; from the very first email received from him. He is truly 'customer service' all the way.