Caspian Auto Sales

Today 10:00 AM - 7:00 PM
Closed Now
Sunday
10:00 AM - 5:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM

Customer Reviews of Caspian Auto Sales

4.4
Overall Rating
(9)
Recommend: Yes (8) No (1)
Write a review: Sales | Service
sales Rating

2013 Chrysler 300

byPatrickon 03/31/2018

Very satisfied. The staff is courteous and very professional. I purchased Chrysler 300 last week and had a pleasure of working with Shan. He was very knowledgeable and explained everything to me. I drove two hours and it was definitely worth it. Highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
10 Reviews
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sales Rating

2013 Chrysler 300

byPatrickon 03/31/2018

Very satisfied. The staff is courteous and very professional. I purchased Chrysler 300 last week and had a pleasure of working with Shan. He was very knowledgeable and explained everything to me. I drove two hours and it was definitely worth it. Highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent experience

byCraigon 03/30/2018

Emailed Mike about a VW Jetta. Did my loan app, test drove the vehicle (and another vehicle) and the process from test drive, the loan, to driving off was a painless and fast process. Excellent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Worst place I have ever been to

byJessicaon 03/12/2018

I came in looking for a reliable vehicle for work and ended up with crap I'm still paying for. I worked with the finance manager. From the very beginning everything seemed weird. I test drove a Nissan and during my test drive the car started to shake. I was promised if I purchased the vehicle they would fix it. Needless to say I purchased it because I was in a desperate situation. A few weeks later I brought it back to be fixed and was given a rental. Upon picking up my car I was told it had many problems. I asked Caspian about it and they said they would take care of it. I was told I had a year warranty. Never mentioned I'd be paying an extra 1200 for it nor that it had a limit on the amount of miles u drive. There was an exhaust problem which caused the exhaust to leak into car which my children and I were breathing. I called about it and was told I damaged the bumper on the rental so pay for it myself and we would call it even. I called them about my car still acting weird to which I was told all issues were fixed. 5 months of me having the car and the engine locked up. I called to take advantage of the warranty and was told I went over the allowed milage and there was nothing that could be done. I asked if they could help me get another car knowing they did in house financially and was ignored. Needless to say this was the worst car dealership I have ever dealt with. The lack of consideration and caring for their customers is truly dispicable. I have never felt so horrible in my life. They take advantage of people in touch situations so not but a car from them u will regret it. Do your research they have terrible feedback and multiple lawsuits. if u want a good car and respect don't ho here.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Smooth Transaction

bySarahon 02/17/2018

I received an excellent customer service from Ike, he took his time and explained the entire process step by step. I had a very smooth transaction. Thanks Ike for being patient with me and giving me a great deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Thanks for great Services

byAfganon 06/22/2017

This is the first time I have purchased a car with a dealership in all my 28 years of car buying that has been such a pleasant experience. Mr. Elshan greeted us as we walked in and went from Salesperson to our friend within minutes. He found out what our needs were, asked us what we wanted or would like to have then talked about a few model options. We purchased a 2014 Cadillac XTS, after a very fair price, lower than we were expecting right at the start (based on other dealerships offers). We also received a fair assessment of our trade in car, and agreed upon the deal. Elshan gave us full instructions on how to operate the vehicle turn on features like Bluetooth and other electronics and showed us some hidden storage compartments. He then introduced us to the Service Manager who was sincere and friendly, gave us his card if we had any questions at all don’t hesitate to call. We left there knowing that they care about us as a customer and will do what it takes to help out when needed. I highly recommend Caspian auto motors dealership to everyone I see. It’s great to know you still matter in the world and that we are important as a customer, not just another sale

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best Dealership

bySophiaon 04/25/2017

This is by far the best dealership I have been to. I called before coming to dealership to see if vehicle was available. I came next day to check out the vehicle and loved it. Salesperson Ike was very polite and knowledgeable. Everything was quick and easy. I will definitely be back for my next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Highly Recommend

bylenw247on 03/22/2017

I'm an out of state buyer (Colorado) and am fully abreast of any drama associated with showing up just to find the vehicle not as describe. This was totally not the case here. Mike had great communication and addressed any concerns I might have had about the vehicle's ability to drive 1700 miles back. I flew into DC, ubered my way to the dealership where Mike was waiting, the vehicle was ultra cleaned, test drove it, and just met all of my needs. Excellent price with low mileage and my color. I was in and out within 2 hrs the latest. Prior to leaving the dealership, I addressed the fact that the tires were out of balance, and he offered to get them balanced as a courtesy prior to my long trip home. This has to be one of the best out of state transactions I've ever encountered. Mike is efficient and professional considering the high volume of sales they achieve. They have a great selection of cars at great prices. If/when I get a second vehicle, Caspian Auto will be my first choice. I strongly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly staff

bysamuel1984on 03/05/2017

Came to see the car I was looking for. I called them first to see if car was available. Then scheduled an appointment. Salesperson was very nice and helpful. He brought the car and I test drove it. I applied for finance right on the spot and they approved me instantly. Plus they gave me 6 month warranty, Great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Enjoyed the experience

bybgarvey7on 12/27/2016

I recently bought a Jeep Wrangler. The Caspian team was very welcoming and helpful. but most of all it was quick...in and out.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Lemon

byDanBoy5906852on 07/23/2016

I bought a dodge charger in October of 2015, Feb 2,2016 my engine blew, 4 heads were destroyed rods where bend etc....... I got the warranty through this company which was a joke for 6 weeks I was out of a car , waiting for the company to decide to put an engine in. Which I had to pay 3,500 for because they would not cover all of it. ( They called me names extra) .However back to this company I have gotten the car back with a rebuild engine.{ ( YEA) RIGHT, } Nope your wrong, computer went bad, radiator has gone bad and now the transmission. CAN WE SAY LEMON , i HAVEN'T HAD THIS CAR FOR A FULL YEAR. and have already replaced almost everything.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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