West Broad Honda

Today 09:00 AM - 08:00 PM
Closed Now
Sunday
11:00 AM - 03:00 PM
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of West Broad Honda

4.9
Overall Rating
(88)
Recommend: Yes (88) No (0)
Write a review: Sales | Service
sales Rating

Great sales team

byTarshaon 08/22/2018

My sales rep was Olivia and she was personable, funny, understood what I was working with and was great and making the process smooth.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
118 Reviews
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service Rating

Excellent Service

byDanaon 09/18/2018

Yvonne is the best. The customer service experienced at West Broad Honda is amazing and the service is expeditious.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Honda survey

byCarloon 09/12/2018

Great customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

exeptional and beyond timely manner

byshontion 09/06/2018

I called to let them know my batter on my used car went dead , they got me in and serviced my vehicle in sooner then I thought. We we arrived for servicing the time frame that they provided was really long because i added a oil change on. but i was in and out with in a hour ,compared to the three they estimated. they were very pleasant.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome

byReyeson 08/24/2018

Thank you for your awesome service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Value and Worth

byjeffon 08/23/2018

The experience for a oil filter change along with the A/C filters and other car filters were necessary. From the start it went very smoothly. The Service Dept. was great and went smoothly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service for brakes

by8046771743on 08/23/2018

I was given good customer service, however they were unable to determine where the noise was coming from on my brakes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great sales team

byTarshaon 08/22/2018

My sales rep was Olivia and she was personable, funny, understood what I was working with and was great and making the process smooth.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Good Service

byEmilyon 08/07/2018

I always went to West Broad Honda for the maintenance due to its good service. The waiting area is very comfortable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

byJonathanon 08/07/2018

I was really pleased with my service. I did not give 5 starts because of a little snafu with something, but I look forward to working with this place again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Thorough, Fast, courteous

byAlisonon 08/06/2018

First oil change service for new 2018 CRV. Expected this to take longer as there were a lot of cars in the early drop off. Surprised when we received call that car was ready. Pick-up was just as quick. Great service department!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Neat Honda Fit

byfit_guyon 08/05/2018

Came in knowing what I wanted, it was no trouble trying it out and agreeing on a price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

byDavidon 08/04/2018

This shop always seems to fit my repairs in, and in a timely fashion. Comfortable waiting room, and the bus to take you home for long waiting repairs was very pleasant.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byTyrontayon 08/02/2018

State inspections, front brakes

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Thanks

byPurchaseon 07/31/2018

Marc took care of everything for me. He helped me to decide on the color. It was so easy for me after I had been involved in the wreck. He is just so pleasant. The dealership worked with me so I could get rid of the rental car and best of all, I have no car payments.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Happy As Always

byCKon 07/31/2018

Getting my car serviced at West Broad Honda is always a pleasant experience. I purchased my CR-V here and I've trusted bringing it here for servicing ever since.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Good Service Received

byKLongon 07/27/2018

I had a great service performed at this dealer!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Valerie

byHondaon 07/27/2018

Awesome

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

excellent

byexcellenton 07/25/2018

excellent

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service my Honda Accord

byJessicaon 07/19/2018

It was good. I expected to stay all day, anticipating problems, but all was well

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Recent service visit

byKathyon 07/17/2018

The service department at West Broad Honda always provides exceptional service. I came without an appointment and was still treated with utmost professionalism and my Pilot was serviced the same day!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great!!

byJoshon 07/15/2018

No problems at all. Great service. I always get service done here.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership
Google Map
Amenities
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Express Service
Languages Spoken (3)
English
Spanish
Turkish