Crossroads Chrysler Jeep Dodge Ram

Today 09:00 AM - 08:00 PM
Sunday
closed
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Crossroads Chrysler Jeep Dodge Ram

4.9
Overall Rating
(7)
Recommend: Yes (7) No (0)
Write a review: Sales | Service
sales Rating

Great Service!

byCraigon 10/20/2018

We had issues with our car and Rick did a great job assisting us with our services. We had recently purchased our Jeep from Crossroads and have had nothing but great service. I had a question for Rick and he got back to me in a timely manner. I am about to get a new car next year and I will be going to Crossroads.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
8 Reviews
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sales Rating

Great Service!

byCraigon 10/20/2018

We had issues with our car and Rick did a great job assisting us with our services. We had recently purchased our Jeep from Crossroads and have had nothing but great service. I had a question for Rick and he got back to me in a timely manner. I am about to get a new car next year and I will be going to Crossroads.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Service Visit

bylcheiveson 06/11/2018

The repair made to my 2010 SUV on 6/6/18 is satisfactory at this time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

I drove 1hour for the best price & sales thank you!!!

byMicheleBowleson 09/01/2017

I live in Suffolk, VA and was looking to purchase a Jeep Renegade Latitude 4x4. I compared prices with the exact same features on 8 different dealerships and none could compare to the final out the door price of Crossroads! I spoke to Thomas "TJ" Harris and he was knowledgeable, sincere, and gave me a price that when I showed up was the true out the door price, nothing additional! Usually someone tries to add something additional after you get there, but not them. I was so pleased that my husband and I decided we will get our next vehicle (probably a Dodge Truck) there from him in the next year or two. I would gladly drive an hour each way again for such great treatment and for a quality vehicle. Their car lot was huge! Not just 2 or 3 cars to choose from! I just can't say enough good things about them. Sincere thanks for making a terrible process so tolerable! -Michele & David Bowles Suffolk, VA

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Good Dealership

byCummins72on 04/28/2017

Courtesy lights went out call dealer and they got me in and quick fix. Still under warranty so didn't cost me a thing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dodge Charger

byHoofingtonon 03/31/2017

After looking at at least 15 dealers on line around Richmond I continuously showed up to the lots only to hear we sold that last week or that's outta state now I was getting frustrated to say the least. I went to crossroads and they had every car I saw online! I told them I was just looking and they still showed me the attention I deserve as a possible customer without being pushy. Later that day I showed back up and they were more very helpful and knowledgeable about all the cars in stock. I closed that day on a great car under KBB value.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Full service oil change

byKatina73on 03/25/2017

Wonderful service from start to finish. Highly recommended for all your services.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Safety recall service

bymre7477on 12/08/2016

Received a safety recall on my Jeep. Scheduling ad service went exactly as planned, no surprises.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Would never buy a car here... EVER!

byjhcollins7on 06/27/2011

The showroom may look nice, but their price was not competitive and they offered the lowest value for our trade in. The salesman refused to provide a quote for the minivan I wanted, made my husband test drive a car he had already driven and seemed very pushy about us leaving with a new car that same day. No thanks, the kiddie room and popcorn they serve surely isn't worth buying a car from them! Dealerships like this are the reason many people think car salesman are schemers only interested in taking a car buyer for as much of their money as possible while providing as little effort as possible.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
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