Dulles Kia

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Dulles Kia

1.0
Overall Rating
(1)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
34 Reviews
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sales Rating

DONT BUY HERE

byesoucitrapson 03/08/2017

I purchased a brand new car, and it's been nothing but a series of problems since I bought it. Water pump went out 3 weeks after purchase, handle needed replaced, door sealant needed replaced, computer has a glitch they can't fix, backup camera went bad in 6 months, car randomly won't turn on, doesn't kick over to electric when it should. Neither the dealership or Kia are willing to step up and fix it. NEVER WILL I RECOMMEND THIS DEALERSHIP OR KIA AGAIN.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

Super Service

bypavBulldoggeron 08/10/2015

This was my 30k mile service which is a big one - both in time and money. I was provided an estimate that was pretty much right on. When I made the appointment I arranged for a free loaner car so I wouldn't have to sit around the dealer for 6 hours. Worked out great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best Service Around

byknlreed4on 07/30/2015

My family has bought all their cars and has had it serviced from Dulles Subaru Kia since 2002. Mark Kirk and his service department always looks out for our family and makes sure everything is done to the highest quality. We are now looking to purchase another vehicle for our family through this dealership due to the excellent customer service by the entire company.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ask for Tony

byPerry70on 07/14/2015

Tony in new car sales was everything a salesman should be. He was informative, pleasant, and honest. He will work with you to get the best deal. When shopping for our new Impreza we saw that all dealers were within a few dollars of each other in price. Tony at Dulles Subaru will get you the best price and best service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great service on Kia

byrlwjeffordson 07/10/2015

Great service once again and free state inspection!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change/Tire rotation

bygreatballfireon 07/09/2015

The srvice I was provided was excellent and potential problems were noted. No complaints.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Only a safety inspection

byDualjayon 07/07/2015

I only had the safety and emissions inspections done on both my Foresters but they were done fairly quickly considering how many people were waiting in the waiting area (which is very nice). Scott came out and explained some services which would be needed soon so I would be aware of them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Worth the drive

bycatbudon 07/01/2015

I drove up from NC because Dulles had the Subaru with all the options I wanted at a better price than I could find in NC. They have been very responsive since the sale ( fedexing me a manual and missing cupholder).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

slightly longer than promised

bypkortenon 06/02/2015

Actually, the work (routine oil change and check of fluids, etc) took a bit longer than the hour promised, but not unacceptably longer. One think I asked for has not yet been done - substituting my name for my wife's name as the owner of the car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great

byBBYTRBOon 04/16/2015

I am very satisfied with the work preformed on my car, and the timely fasion that I was fit into the schedule and then back on the road

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Subaru Purchase

byDREVPon 04/14/2015

Excellent service and selection leading to a safe choice of a new car for my daughter.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Kia Service

bydonvkron 04/01/2015

The service met all expectations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent people service

byMgarLeeson 04/01/2015

My service provider was very nice to me and the service was completed very quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

90,000 mile checkup was a success

byDrsherfon 04/01/2015

Always get our maintenance done at Dulles Motorcars even tho I didn't buy my car there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Customer Service - from all parties!

bybigbikerbradon 03/24/2015

I really enjoyed my experience buying a new Outback from the team at Dulles Motorcars and specifically appreciated working with David Milburn.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

I love my Kia Soul...

bySoulOwner1on 03/21/2015

The dealership staff is always very pleasant and helpful especially Mandy!. They always wash my car each time I bring my Soul in for service. Thanks Dulles Kia.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Satisfied

byOldjockon 02/27/2015

Friendly, professional staff and quality work = good value

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Pleasant Experience

bydlehr2000on 02/24/2015

I REALLY don't like buying cars, and do so as infrequently as possible. Dulles Subaru made it as painless as possible, and I'm extremely happy with my purchase, a 2015 Outback!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Kia Sorento check up

byCbryant23on 01/18/2015

The dealership was very fast and reasonably priced. Very kind people who were on their A game.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fast service, excellent customer relations

byOptimaPrimeon 09/29/2014

I came in for our first oil change on our Kia Optima. They took our car right away, and estimated a one-hour wait. Work was done quickly - faster than their estimate, and everyone was very nice. If I had a complaint, the price felt a little steep for what was effectively an oil change, but that might just be how things are in the DC area. They had plenty of magazines, free coffee, and ample magazines in the waiting room.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Department

byskyczar1on 09/24/2014

Mandy was great as always!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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