Radley Cadillac

Today 9:00 AM - 8:00 PM
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Radley Cadillac

4.9
Overall Rating
(24)
Recommend: Yes (24) No (0)
Write a review: Sales | Service
sales Rating

Family Approach Works!

byRoberton 09/12/2018

My most recent visit was really to pick up a vehicle from the service department after I had preventative maintenance done on it. As a member of the Radley family, the Sales Manager and I talk every time I visit the Dealership so he is attuned to my Car Craziness and history of frequent trades! Can not believe he let me drive a new XT5 for two days but I suspect he recognized that glimmer in my eye! Who other than family could have predicted I would end up driving the XT5 off the lot?

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

56 Reviews
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sales Rating

Pretty painless process

byTPon 11/07/2018

Everyone was friendly, especially our saleswoman Emma Dryman. You can't beat the VIP perk.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Collison

bySuadon 10/18/2018

My whole experience from beginning to end

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

My best dealership experience ever

byRalphon 09/21/2018

Everyone was courteous repair was on time and as quoted no surprises

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Family Approach Works!

byRoberton 09/12/2018

My most recent visit was really to pick up a vehicle from the service department after I had preventative maintenance done on it. As a member of the Radley family, the Sales Manager and I talk every time I visit the Dealership so he is attuned to my Car Craziness and history of frequent trades! Can not believe he let me drive a new XT5 for two days but I suspect he recognized that glimmer in my eye! Who other than family could have predicted I would end up driving the XT5 off the lot?

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

purchased daughters first used car.

byAdamon 09/05/2018

salesman was real professional and we were shown multiple used vehicles.no pressure to buy made it a good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Easy Car Buying Process!

byBrandonon 09/02/2018

Customer service was excellent. No extreme pressure and they were willing to do business via email and phone before I came in to the dealership. No one wants to spend hours in a dealer just to buy a car so this process was easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Excellent experience

byDouglason 08/17/2018

Experience was excellent from strait to finish. Setting up damage assessment, coordinating a repair date, dropping off the car and picking up the car was easy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Friendly Service

byCarlos_Mon 08/13/2018

The staff was friendly and the work was done in a timely manner. The work looked like quality and has held up well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service

byJeffreyon 08/08/2018

Nick Graves made it a smooth easy experience for me. Very professional helpful. I am happy with Everything. Will be doing business again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Positive and Fun experience

byDavidshepon 05/17/2018

While I have not bought many cars in my life. The ones I have bought I could not tell you any reason to return to the dealership after my experience. Not that is was bad it just wasn't memorable. That was until i met John Druiett. Our first talk was over the phone and he made an immediate and positive impression. He was very professional while mixing in some personality so we could make a connection. Meeting him in person just backed up my first impression of him. Right from the start it was clear he was my guy and would be on my side to get a deal done. That is what he did and we are very happy with our purchase. In any conversation I have with anyone about buying a car/truck I will always mention John Druiett and Radley.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

BMW from a Cadillac Dealership

byjburquharton 05/15/2018

No pressure, flexible test drive, comfortable salespeople, no one judging me for having a beard and jeans in a Cadillac dealership. I really appreciated the text messaging. THAT was definitely a key to getting my business. Also, being able to deliver the car was critical to my purchase. Even though this was not a new car, you all took the time to deliver it to me 40 miles away.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Friendly Service

by4xBuyeron 05/02/2018

No nonsense. No games. Rapid information response. Quick paperwork. This is my 4th Radley Cadillac purchase. John Druitt in sales is great to work with as is Ben Hyatt.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

CTS service

byJamesDore79on 03/19/2018

Very prompt and courtesy of service advisors. Performed service well within the appointment. Very clean waiting area. I was kept informed as to the progress..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

cadillac

byStephen123on 02/28/2018

This is our 3rd purchase at this dealership and we would never buy a car from anywhere else. Vern is our salesmen and he is the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Radley Cadillac Superb Auto Buying Experience

bydeleon1on 08/03/2017

I liked viewing the vehicles online and submitting a query which was responded to. Providing my cell # Penny Lloyd and I were able to text back and forth information and a sales person was identified to assist me. The salesperson, John Druiett, was extremely knowledgeable and went over the vehicle in great detail. John even put on permanent tags on the vehicle while I was signing the paperwork.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2011 Buick Regal

bypolar1momon 07/05/2017

They knew excatly what my needs were and met them to the best of their abilities. They didn't try to entice me to buy something they knew I wouldn't be able to afford. They also made sure everything was right on my vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

GREAT SALES ANSD FINANCE TEAM

byALM121973on 06/30/2017

Penny , Vern and Michael were all professional, patient and truly kind. I would refer this car team to anyone as it was well worth the time driving down from Bristow, VA

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Personal experience

byRichard257on 05/31/2017

Internet manager responded immediately and set up appointment at my convenience. Salesman Todd was a good listener , helpful, informed and did not waste my time. Impressed wth my dealing with Michael Jordan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Good Work

byBenjamin68on 05/27/2017

Very easy process. Thorough communication through entire process. Work was completed on time. Vehicle was washed and cleaned inside and out.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Happy Caddy Owner!

byBernadette17on 04/17/2017

Very knowlegeable, courteous, and patient salesman - Justin Anderson! Leah, the finance lady was on point, knowledgeable, and couteous as well. They both were very responsive and answered my many questions as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Sooner than expected

bypickleball1953on 04/16/2017

My car was in the Body Shop and you did a great job. I got my vehicle back one day sooner than expected!!!! Your receptionist was very personable and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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