Today 9:00 AM - 6:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Purvis Ford Lincoln

5.0
Overall Rating
(5)
Recommend: Yes (5) No (0)
Write a review: Sales | Service
sales Rating

Awesome experience!!

byEscapetgon 11/21/2016

Ross Decatur and Kenneth Wenke were amazing. I would highly recommended going to Purvis Ford cause these guys will definitely come through for you. Thanks Ross and Kenneth!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
147 Reviews
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service Rating

Vincent Richardson

byVincent58on 01/10/2017

As always, Purvis Ford provided excellent service when taking care of my vehicle! The staff and the maintenance personal are professionals dedicated to its customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

services

bymoca2627on 12/13/2016

very friendly welcome environment, staff very out going. I Love Purvis Ford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome experience!!

byEscapetgon 11/21/2016

Ross Decatur and Kenneth Wenke were amazing. I would highly recommended going to Purvis Ford cause these guys will definitely come through for you. Thanks Ross and Kenneth!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Lincoln Family

byhenryfdon 10/21/2016

Very great and professional. Who could ask for more.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Bought new car at Purvis

byDjas5588on 10/17/2016

I had a great experience buying a car from Purvis. They answered all my questions and provided assistance with everything I needed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

New Vehicle purchase

bycatanahollinon 09/14/2016

My intent was to look at vehicles yet was interested in buying. My salesman was awesome. I told him what I wanted and what I wanted to do and he made it happen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

No pressure, thank God!

byZach_Zornison 09/12/2016

I went in knowing what I wanted, and with the rebates available, I wasn't interested in negotiating or buying any additional protections. I went in, had the price I wanted, got financing with no money down, drove off in a couple hours. Nobody tried to pressure me, nobody tried to play the payment game (although a sales person tried it on somebody else from what I could hear from the yelling), however, my experience was surprisingly delightful. I'm thoroughly impressed and we'll buy here again and again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byH8pavementon 08/27/2016

The online scheduling thru the dealerships website is great and the staff in the service department is always friendly and polite.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Grate service

by2014mustang94on 07/20/2016

Staff was excellent work was perfect will bring my car here for all my repairs

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

missing you

byEvelyn69on 07/20/2016

it took a little longer than i had antisipated but it was my foult for not getting an appointment. i have been going to purvis ford for 15 years and have always had great service. i am moving to Wahington State and will miss the friendly faces and great service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Great service!

bymdinfredon 07/13/2016

Our experience was great. They fixed both of our issues and stayed in contact daily. Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Good Service with no Problems

byNikonFotoson 07/12/2016

I had to bring my 2013 Ford Fiesta in because of a recall notice I got in the mail about door latches that would no longer close or lock, and I had a rear door with this problem. I made an appointment by phone and dropped it off after work on Wednesday. I was working with Tony Simms at the service desk and mentioned that I won't be able to pick up till Saturday. I got a call a day later that it could be picked up and I would be by Saturday morning. They did a good job replacing the door latches and getting it done ahead of time with no problems. Thanks to the service department, keep up the good work. Kevin

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Outstanding

bySandra3336on 07/12/2016

I was there for an oil change and I went with my seven week old baby. The staff was very courteous and helpful. I caught the courtesy shuttle to take me home and pick me up. The entire staff from the service tech to the shuttle driver to the cashier were excellent. I'm very happy with the experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byLincburgon 07/10/2016

Very Customer-Friendly. I always wait when car is serviced and am very comfortable. Thank so much just for being nice

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Outstanding performance

byAnthinybhallon 07/08/2016

As always the service provided was outstanding. The service depsrtment personnel goes the extra mile to ensure the customer is satified

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Routine maintenance

bySkipNolon 07/08/2016

This was routine maintenance for our 2011 Escape, oil change, tire rotation, air filter, etc. Everything was OK. Staff was friendly and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

byPeacefulPl1on 07/06/2016

We have been very pleased with the service provided by Purvis for our Ford F-250 Diesel and in particular with the service rep, Frank Stewart and are impressed with both diesel mechanics we have dealt who are Justin and Brandon.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Exellent service

byBoricua38on 07/05/2016

Great short time spend and will be back and hope with another purchase Jerry the salesman was great and the honesty and attention coudn"t have been better

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Done

byMkd818augon 07/05/2016

The service representative was amazing, but when handing my keys over to have my vehicle retrieved the man was rude to the person ahead of me and equally so to me. He appears to not like his his job. I let my service rep know the man needed a nice pill. What a shame to be treated that way at the end as everyone else was polite, professional and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

bylone_hickoryon 06/30/2016

Great service and repair of our Lincoln MKX recently. Our service advisor was excellent and I will ask for him next time we bring our car in for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service and staff in the Purvis service department

byAreynolds249on 06/28/2016

I brought my 2006 expedition for 2 service issues (power lock and Air conditioning). My sister recommended I bring my truck to Purvis because she always takes her Explorer here for service. He service manager was very nice and helpful. He kept me informed throughout the day and was able to finish the work in 1 day. And although there was a mishap with 1 area of service, he (the service manager) went out of his way to further assist me. I am pleased with the final outcome of the service work and staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

about our dealership

Welcome to Purvis Ford Lincoln

For more than 45 years, Purvis Ford Lincoln has been serving the Fredericksburg community and the surrounding areas.

Purvis is a family owned and operated store with Eli serving as President and his daughter Emily Patrick serving as Vice President.

Eli and Emily have two core principles; take care of the employees by creating a unique culture that promotes satisfaction and longevity in the work place, and to always ensure that Purvis customers are provided a great sales and service experience.

The team's personal dedication continues past the sale experience with longstanding relationships developed by their highly trained and professional service, parts and collision staff. Their goal is to provide a comfortable and inviting atmosphere for the clients when visiting the store for sales and service.

Purvis continues the legacy of a home town business as it serves their multi-generations of clients who have been part of the Purvis family for decades.

Google Map
Amenities
Complimentary Coffee
Shuttle Service
Television
Cable Television
Collision Repair/Body Shop