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Customer Reviews of Koons Automotive of Fredericksburg South

5.0
Overall Rating
(9)
Recommend: Yes (9) No (0)
Write a review: Sales | Service
sales Rating

Holden is the best!

by Fordfuelsaver on 06/14/2018

I do not normally write reviews but I feel compelled to by the awesome service I received at Koons Automotive. This is a follow up a couple months after I purchased my Fusion. I worked with a great salesman named Holden Boyd. Throughout the process I was most impressed by the amount of knowledge Holden had about vehicles and financing. I highly recommend Holden to anyone looking to purchase a used car. He followed up with my a couple times after my purchase and even let me know that he personally will be paying for my first oil change. I had completely forgotten about that until he reached out to me a few days ago. With Koons you get more than a vehicle out of your time there. You get great service and feel like part of the family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
9 Reviews
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sales Rating

Holden is the best!

by Fordfuelsaver on 06/14/2018

I do not normally write reviews but I feel compelled to by the awesome service I received at Koons Automotive. This is a follow up a couple months after I purchased my Fusion. I worked with a great salesman named Holden Boyd. Throughout the process I was most impressed by the amount of knowledge Holden had about vehicles and financing. I highly recommend Holden to anyone looking to purchase a used car. He followed up with my a couple times after my purchase and even let me know that he personally will be paying for my first oil change. I had completely forgotten about that until he reached out to me a few days ago. With Koons you get more than a vehicle out of your time there. You get great service and feel like part of the family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Exceeded expectations

by Thinbluewife on 06/08/2018

I have never had an experience at another dealership like the one I had a Koons. I had been working with a young salesman named Holden Boyd. Through my whole time at the dealership I never felt pressured during the entire experience. Holden worked with me from start to finish. I highly recommend Holden and Koons Automotive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Justen was great

by DerekDT on 05/30/2018

I have nothing but positive things to say about the service here. This was my first car buying experience and Justen made it as easy as possible. He was super helpful and got me the car I wanted. I would definitely recommend checking this dealership out.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great job excellent customer service

by Powelllar on 05/30/2018

Mr. Justin at Koons Automotive done an amazing job getting me my new car I recommend him to anyone who wants to purchase a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

ASK FOR JUSTIN

by KennyBGTHS on 05/15/2018

I have nothing but wonderful things to say about Koons Automotive of Fredericksburg, VA. I was promptly assisted by my sales person Justin after leaving an online message about a SUV I liked. I had been to two dealers previously and it was a terrible experience so I was already on edge when Justin called me. I was so happy to hear someone that respected me, as a person and not just there next sale. He was by far the absolute BEST sales person I have ever encountered. Everything was so easy and no bullying me into buying any added expenses at signing, (which I really appreciated too). I told them right up front what I wanted and where I needed to be with my payments, and they delivered UNDER what I had budgeted for. I was impressed, because the other two dealers said there was no way they could help me with where I needed to be with my price point. Also, this SUV is SO MUCH nicer than the over priced ones I had looked at with the other two dealers. A huge thank you to Justin and the Koons company. You are amazing, respectful, and wonderful people. I will never shop anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Thanks so much Koons!

by PlumCrazy on 05/01/2018

Koons Automotive Of Fredericksburg South is the place to get your next used car or truck. I was able to get my dream car last week and I could not be happier. I worked with Holden Boyd and Sabrina Antosh in the Finance department. I highly recommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Thanks So much Koons!

by JackGartner on 04/12/2018

What a great group of people. I have dealt with Koons Automotive for years and I am always happy to direct friends and family to them. This time I worked with a new salesman named Holden Boyd. He was very professional but was able to answer all my questions without coming across pushy and I dealt very comfortable working with him. Koons always has great vehicles and a friendly staff. Go check out their new store on rt1 near twin lakes dr.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Like Family

by Blharper on 04/11/2018

Ashley and Orlando are my go to for getting a car. They don't steer you wrong. Personable and honest. I knew what I was getting and what I was going to pay. Spent four hours working with me to get the price I needed and the vehicle I wanted!! Never been happier!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great people

by Kendracakes on 03/24/2018

I had a great experience with Holden and Orlando at Koons South. They were so helpful getting my sister into a car. I highly recommend them to anyone looking to get a good deal on a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
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