Don Beyer Volvo Cars of Falls Church
Customer Reviews of Don Beyer Volvo Cars of Falls Church
Above and beyond
byon 01/31/2024
In 2011 I purchased a new C 30 Volvo. Recently the check engine light came on and stayed on. In order to keep a current state registration and to keep the car on the road, this needed to be fixed. Multiple attempts, at the dealer where the car was purchased, were frustrating and never resulted in a fix. When the car was taken to Beyer Volvo in Falls Church Virginia, they quickly diagnosed the problem and though it wasn’t easy, they persisted until the vehicle was roadworthy again. This involved ordering a handmade wiring harness from Sweden, but they didn’t let that that deter them. They persisted until the check engine light vanished and they did so with great grace and professionalism.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Above and beyond
byon 01/31/2024
In 2011 I purchased a new C 30 Volvo. Recently the check engine light came on and stayed on. In order to keep a current state registration and to keep the car on the road, this needed to be fixed. Multiple attempts, at the dealer where the car was purchased, were frustrating and never resulted in a fix. When the car was taken to Beyer Volvo in Falls Church Virginia, they quickly diagnosed the problem and though it wasn’t easy, they persisted until the vehicle was roadworthy again. This involved ordering a handmade wiring harness from Sweden, but they didn’t let that that deter them. They persisted until the check engine light vanished and they did so with great grace and professionalism.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome
byon 05/04/2021
Awesome all around! The ease of valet service, the care and detailed attention to my car's needs, and the unexpected discount price! Don Beyer, you rock! Thank you guys so much.
- Recommend this dealer? Yes
Years of Reliable and Outstanding Service
byon 04/27/2021
We have been taking our 2 sequential Volvos to Don Beyer on a regular basis. I can count on them to do the job efficiently and correctly. John S has been our Service Advisor of choice for most of those years and he always tries to maximize the service we are receiving, for the price.
- Recommend this dealer? Yes
Amazing Experience
byon 03/26/2021
Alexander Major was literally the best car salesman that I have ever worked with (I have owned 7 cars, and have experienced many, many more dealerships than I care to remember). He actually took time to explain the features of the car and did not try to push us into something that we didn't want/need. He was super friendly and genuinely interested in making sure that my wife and I left the dealership happy. We absolutely made the right choice in picking Volvo. Note that, although my wife had owned a mid-80s Volvo "tank," neither of us had ever owned or experienced a modern Volvo product. After our S60 lease ends, we will 100% make Beyer Volvo our first stop in selecting a new car (hopefully something fully electric!).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase
byon 09/22/2017
All my questions were answered, was a good experience and I ended up with the car I wanted. Then time was spent helping me understand most of the features and how they worked.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Reliable good service
byon 08/08/2017
I have relied on Don Beyer Volvo to service our cars for over 20 years and have always trusted their judgement on what was needed and their work. Also just a nice bunch of people
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Job!
byon 08/06/2017
Sherwin took care of the vehicle my daughter drives. They do a great job at Don Beyer Volvo. I have been a customer since 1998.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Buyer likes Don Beyer Volvo of Falls Church
byon 08/04/2017
I was surprised at the efficient service provided by my salesman. I originally came to review vehicle options that I researched online and was so impressed that I made the purchase decision...and I'm glad I did!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
2015.5 Volvo S60
byon 08/02/2017
Top-notch service! Peter, the general manager, and Mike, our salesman were perfect. Got exactly what we wanted with no hassle. Good value and terrific service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Annual Inspection
byon 08/02/2017
Got in and out early and with a clean car afterwards. Thank you Will and Don Beyer Volvo.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very Smooth experience
byon 07/23/2017
Signed up for and scheduled my work online. Dropped off car, was texted contact information; was contacted with a quote and was contacted when completed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Software upgrade
byon 07/21/2017
Sirius upgrade to avoid battery drain I thought was overpriced although the problem was solved
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Routine Maintenance
byon 07/20/2017
Awesome customer service - a pleasure to do business with. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Over the DBV years
byon 07/20/2017
Have always found the staff to be welcoming and professional. Will has been able to accommodate my somewhat unpredictable schedule to maintain service requirements or safety checks before unscheduled trips. Like the changes in the patio.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outstanding service
byon 07/20/2017
The dealership provided outstanding service as always! Everyone there is knowledgeable and courteous, and the work is always done right, and on time. Love this dealership!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Volvo V90 T6 AWD
byon 07/13/2017
Our buying experience was exceptional due to the personal attention and care provided to us by GM Pete Kesterson and Sales Consultant Jeff Jepsen. Both are very familiar with the vehicle and its features/operation. They continue to offer their assistance in any questions we may have. Our experience could not have been better and we very much appreciate the knowledge and attention we have been provided.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
S80 Oil change & machine-flush of transmission
byon 07/12/2017
They did an excellent job. My S80 enginee runs smoothly now. The transmision shifts more smoothly after the flushing. It's nice!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Top notch service, as always!
byon 07/11/2017
I needed a bulb replaced and Don Beyer immediately accommodated me and completed the job as stated in their estimate. It is always a very professional staff and the waiting room w. hot/cold drinks and fruit is a wonderful service. I have been coming here for 30! years for a reason - excellent products and service and top notch professionals to work with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Left front axle shaft loose & replaced
byon 07/11/2017
I am more than 100% satisfied with the professional help and recommendations of your service Advisor - John Schmied. That's why I keep coming looking for his help, once again. Thanks.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 07/05/2017
Outstanding experience with Jeff Jepsen in sales; Pete Kesterson, General Manager and Nimat Naderi in Finance. Great Car too!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dependable service
byon 07/03/2017
Good dependable service, but expensive.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
