North Park Subaru

Today 8:30 AM - 8:30 PM*
*At this time store hours may vary.
Sunday
closed
Monday
8:30 AM - 8:30 PM
Tuesday
8:30 AM - 8:30 PM
Wednesday
8:30 AM - 8:30 PM
Thursday
8:30 AM - 8:30 PM
Friday
8:30 AM - 8:30 PM
Saturday
8:30 AM - 7:00 PM

Customer Reviews of North Park Subaru

5.0
Overall Rating
(4)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
sales Rating

My New Subaru

by PerroNegro on 01/20/2020

My sales rep, Mr. Silva was helpful. He show me the different ways how to use the controls. It was an information overload, but reading the manuals was helpful. I still need to get with Trey about some questions I have. I would surely recommend North Park Subaru and Mr. Silva. Thanks Paul

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
24 Reviews
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sales Rating

My New Subaru

by PerroNegro on 01/20/2020

My sales rep, Mr. Silva was helpful. He show me the different ways how to use the controls. It was an information overload, but reading the manuals was helpful. I still need to get with Trey about some questions I have. I would surely recommend North Park Subaru and Mr. Silva. Thanks Paul

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

North Park Subaru - Best dealership in town1

by Drafted Army on 07/18/2019

As a 25 year North Park customer I believe their service after the sale, customer service, and overall wonderful treatment by the entire staff is second to none.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best car buying experience

by Xrisrn12 on 05/30/2019

I truly enjoyed work with Allen when purchasing my Subaru Crosstrek. He works diligently to answer all your questions. He contacts you later to make sure you don't have any other questions or concerns. He takes the stress out of a stressful situation. I definitely urge anyone looking for a next car to go see Allen!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Subaru Outback

by Richard on 05/27/2019

Very Friendly. A good experience as far as buying a car goes. They did "low ball" me on my trade, but we worked it out. My friends in Florida purchased a BMW X3 at the same time that I purchased my Outback, but the Outback Touring as most if not all of the same features at a lower price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

K Zeigler

by Katherine on 10/25/2018

I purchased my previous Subaru Outback from another dealer and was dissatisfied with their service. I used north park instead and the service was phenomenal. I purchased my 2019 from Northpark and the sales department was as good as the service department. They are an exceptional dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Stressless car buying experience!

by blancam on 10/13/2018

Thank you North Park Subaru! They got me out of my old ride and into this awesome 2018 Forester. Keith was wonderful and listened to exactly what I wanted in a vehicle and did not try to get me looking at something I was not interested in. I felt no pressure and was able to get a feel of the ride when test driving. He was to the point and honest with me and I am so happy with how smoothly everything went. Even their service team has been so pleasant with getting certain things together for my Forester. I love my new Subaru and I recommend all my friends and family to go to them when looking to buy a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

by Sbmomma on 03/29/2018

My car buying experience at North Park Subaru was a great one!! My sales rep Keith Evans is top notch! He spent the better part of the day showing me different options and helping me find the vehicle tat was just right for me. Keith went out of his way to help me! I would highly recommend buying your next vehicle from him and NP Subaru, I know I will!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fun car buying experience for once!!

by Gatorleg on 03/24/2018

Keith Evans did a great job. He was fast, friendly and very knowledgeable. I received what I considered an excellent value for my trade in and a fair deal on the Crosstrek I purchased. I’ve had the car for about 2 weeks now and am very satisfied!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience!

by tbaker0415 on 12/01/2017

This was probably the best car buying experience i have had. We previously only bought Honda so Subaru was new to us. Derek was great to work with and was the only salesman to provide exactly the imformation i requested. In the end they had the best price so that made the decsion to buy here so easy. I highly recommend NPS.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

NEW CAR PURCHASE

by Dch6041 on 10/28/2017

Derek was a pleasure to work with. He was knowledgeable, friendly and highly professional. The finance office is well ran also .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Enjoyable Experience

by Abbie17 on 06/09/2017

Dylan was so helpful and showed me options without being pushy. I visited a lot of different dealerships and would suggest a visit to North Park Subaru to see Dylan if you want someone who is friendly and knowledgeable!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Great service

by Rayneerenae on 12/31/2016

Paul was great he helped us find the perfect car at a great price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding service

by UncleDrew22 on 12/31/2016

Was helped out by a man named Paul who was very professional and courteous. He was very informative about the car industry and was not to pushy like most salesman. And actually listened to what I wanted. 5 stars for this man.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fantastic service

by Eric_Q81 on 11/26/2016

I just wanted to say a big thank you to David and his team over at North Park. This place has to be one of the nicest car dealerships I've ever been in. Everyone was really nice and makes you feel part of the family. I would most definitely recommend to friends and family. Thanks again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Pleased with NP Subaru and Derek S

by Lucas2016 on 03/10/2016

If I could give 4.5 stars I would. My wife and I are on a tight budget and car shopping on a tight budget is very difficult. We were not the easiest of customers, but Mr. Derek S. at NP Subaru endured with us and really helped us. We are thankful for his follow-ups, his openness and courtesy. I've never purchased a car at a dealership before so I didn't really know what I was doing. I've heard stories of how dealers can be talked down, can't be talked down and how they'll cheat you. With Derek we never felt we were being cheated and he was willing to work with us and our budget. When we walked out the second time he eventually called us as a courtesy before a vehicle we were looking at was sold. He was going to give us the option to buy the vehicle before somebody else did. We were thankful he called us, but by the time I decided to move forward (half a day) the vehicle had sold. So after a few weeks we called Derek on the very first vehicle we looked at and asked if he would come down yet a little more; he was given the approval to come below $10,000.00 and we were in business. The next day we made things final and we were owners of a quality used vehicle. We purchased the vehicle "as is" no warranty. That night the check engine light came on and the next day I called Derek about it. He told me to go to their service department at NP Lincoln for a courtesy diagnostic check. When I arrived they knew who I was and what I had reported to Derek. They treated me like royalty. Turns out the ignition coil and something else was wrong. Knowing I purchased the vehicle "as is" I was expecting to pay a couple hundred dollars to get it fixed. The manager at NP Lincoln said not to worry; Derek had taken care of it. They did not have to work on my vehicle for free, but they did! I was very impressed with the sales and service department and will recommend NP Subaru/NP Lincoln to anyone who asks. In Christ Lucas G

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Love My 3rd and 4th Subaru

by MsHernandez1 on 01/28/2016

I have sadly waited way too long to buy a Subaru. I have bought over 4 cars from Red McCombs Ford/Hyundai and 3 cars from Ancira Nissan and have yet to have as positive an experience as I had at North Park Subaru Sales. A young motivated and kind gentleman named Darryl approached us within 5 minutes of our arrival and simply offered to help us with whatever we needed. We took a couple of test drives for used and Certified vehicles. During the entire process, we never felt pushed, obligated, nor strong-armed into anything. Our shopping experience was fast, certain, and professional. We ended up purchasing a 2015 Subaru Impreza in December and a Subaru WRX in January of 2016. He helped us with both cars and followed up after the process to ensure all things were handled. He was very mindful of budget, function, and likes/dislikes. All gaps were bridged by this amazing young salesman who still understands that car dealerships are not the most fun places to visit. He certainly has the potential to serve clients of all ages and demographics and will certainly be our go-to guy for all of our purchases. Phil in finance, was just as amazing and helped us get the best deal and rate. Give them a try and let them help you buy and drive a car that will last longer than it will for you to pay it off. Ms. G

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best Customer Service EVER

by MP_JP on 03/01/2015

My wife purchased her first new car from North Park Subaru yesterday 2/27/2015. The salesman we worked with, Rob Parr, did an amazing job of helping us. We came from Corpus Christi to buy our Subaru because the dealership there was extremely disappointing. After Rob worked with us entirely over the phone and got us an excellent price, we headed over, in person, to the financing department where we received equal, if not even better, service from Phil Larson. The North Park group of dealerships, in themselves, are really good to work with. I have dealt with NP Lincoln previously when I assisted my mother in purchasing a vehicle and their service was excellent as well. I have already convinced my brother to purchase his next vehicle from NP, and will continue to tell anyone willing to listen. Customer service matters, if you want to be treated fairly and receive a fair deal purchase from North Park. Many thanks from MP and JP

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

David S. Great Salesman

by snowmanfx on 07/11/2014

My Fiance and I both bought a car from NorthPark Subaru and both transactions were handled by David. He is very knowledgeable and was not pushy at all, like most salesman are. I noticed that this dealership was also moving cars much fast than the other dealership so they were also able to work on prices much more. For sure go with Northpark and ask for David!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my new Forester, and NP Subaru!

by greatlakesarah on 05/22/2014

North Park Subaru was the first car dealership my boyfriend and I went to while looking for new SUVs. I knew I wanted to test drive a handful of different cars from multiple dealerships, but North Park Subaru was closest so we started there. First off, this was immediately unlike any experience I've ever had at dealerships because nobody rushed out to greet us--they let us be, then asked us if we needed help only after about 10 minutes. For two people who were in the very first stages of car-buying, this was perfect for us, since we got to check out the specs on all the cars in our price range before asking to go inside of one. Tim K. ended up being our salesman when we asked if he could open up a Forester for us. He unlocked it, showed us the inside/outside/all the specs, then asked if we wanted to test drive. We weren't sure about test driving quite then, but promised that we'd be back if we still loved the Subaru after checking out other places. Fast forward through a pushy experience at another nameless Toyota dealership and a blah experience at a Mazda dealership, when we did a test drive (again with Tim) on a 2014 Forester 2.5i Premium. It happened to be raining (how appropriate!) during the test drive, so Tim made sure to point out all the unique features of the AWD Subarus and how well they were made for that type of weather. Even after loving the test drive, we made it clear to Tim that we weren't really sure of our decision at that time and wanted to ruminate on it. Later that afternoon, I called Tim to tell him I definitely couldn't stop thinking about the Forester and that it was the car for me. They only had a white one on the lot, and I had in my heart that I wanted a black car. Thus, Tim arranged for a dealer trade to occur two days later (a Monday, since I visited on a Saturday) for a car with the exact specifications I wanted. We signed all the paper work, Tim and Mike Y. (the business manager/finance guy) explained everything in detail, and I got to leave with my first ever new car (and first Subaru!). Both Tim and Mike had fun, positive attitudes, were apologetic when we had to wait (it happens!), and made the process surprisingly less stressful than I anticipated it to be. The only slightly bad thing I can even think of was that Mike (the main financing man) seemed to have a lot going on, with a line of people out the door. This is by no fault his own, other than everybody seems to want Subarus, so the wait felt on the longer side. However, both Tim and Mike's fun personalities made this a moot point at the end of the day. I'm grateful for my first car buying experience to be with them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great car-buying experience

by monmcwalters on 10/24/2013

My husband and I were in the market for a larger car that would be good for our family and for a more active lifestyle. We test drove a bunch of cars in our hometown, and while we were tempted by a Hyundai, we wanted to give a Subaru a try. So, we filled out a request online, got a follow up by email, and then someone called to book an appointment for a test drive. We drove to SA, test drove a Forester and fell in love. While our initial contact was with internet sales manager Chad A., we dealt mostly with David S., who was absolutely wonderful. While we definitely decided we wanted a Forester, we weren't sure which model we wanted. Over the following week, we dealt with David by phone, and he answered our questions knowledgeably and without trying to push anything on us. We filled out the credit app online so that by the time Saturday rolled around, all we had to do was drive up to SA, hand over the keys to our trade in, and drive away with our new Forester. We were barely there an hour. This is the third car I've gotten, and the only time I enjoyed the experience. Major kudos to David and Chad, as well as their finance dept, for expediting the process and ensure that we got exactly what we wanted in a timely fashion. Despite being really busy that day, the staff were helpful and didn't rush us. David walked us through everything and handled every single question we threw at him with patience. Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchased an Outback

by cjones8 on 10/24/2013

I visited several dealerships in the San Antonio area and my experience at North Park Subaru was by far the best. Tim K. Jr. actually brought an Outback to me for a test drive, spent plenty of time explaining all of the features and explained everything in detail when it came time to negotiate for the sale. I was very happy with the offer they gave me for my trade-in and the price of the vehicle I purchased. I had done a lot of research online prior to my purchase. I know I got a good deal. Thank you North Park Subaru!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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