Don't trust them.
dealer added extended warranty without my consent and didn't know for a few weeks, they sold my loan contract to a bad bank. When i call their call center is out of the states and they don't understand you and struggle with the English language. They said they would fix it and it was a mistake but haven't sent the edited paper work to the new loan company. They keep ignoring my calls and saying the finance manager isn't their. They are a very bad car dealership i wish i would have read the reviews before i wen't and gave them my business. They treat people [non-permissible content removed] and screw them over after they get them to sign the dotted line. I pray if you do buy from them you read every word of what you sign and don't take their word for anything my loan is well above sticker price, and it was talked down 2k. I'm very pissed off and still waiting for them to fix it. Mistake [non-permissible content removed] they where just hoping the wouldn't notice.
I appreciate the professionalism and knowledge Loehman Solano brought to the table during my recent car purchase. A relationship was formed by email and phone conversations prior to the purchase of the car, allowing me the confidence to make the 8 hour round trip. Upon my arrival I found the car washed and ready to go. Loehman was very knowledgable about the car, taking time to show me all the workings of the car. The initial price presented was higher than what was previously agreed upon, but the written quote was honored. The process took more time than I anticipated while the finances were worked out, but Loehman handled this with great patience, going the extra mile to complete the transaction, making the whole experience pleasant. I even received a text during the ride home inquiring about my safety! Fair price + Professional Salesman = Happy Customer!
When I first walked into the dealership, I had no plan to really buy a car. I was with my mother as she went to get her car serviced, my mother had mentioned I was thinking of buying a car soon as my '99 Saturn wouldn't last much as I had no AC in it at the time. Nick was very nice and didn't pressure me as we looked at a camry which is what I had considered getting until nick showed me some Nissan's and I fell in love with the Sentra. Nick was very nice and him and George made my 1st time buying a new car very simple and while I stressed a bit about my credit, I was lucky for them to find something that was in my price range to pay and Valerie helped with financing. Valorie was very kind and showed me around the dealership so I would know where to go when it was time to do oil changes and maintenance to the car, she showed me the waiting area and she also gave me the info for my account so I could schedule for any maintenance as well do my oil changes. Overall, It felt like incredible buying a car from here and if I ever buy another car, this would be the 1st place I would and I would recommend all my friends and family to come here.
Above and Beyond
At first, it was your typical sales introduction then it just turned out relational and real. Nothing wrong with making a sale but feels great when it doesn't feel like we're a sale.
Hassle Free Great Experience
It was the best experience I've had purchasing a vehicle. I always dread walking into a dealership wanting to walk away from the added pressure. However, I was delightfully surprised. I received a no pressure warm welcome. Louis was waiting for me after I scheduled my appointment online. We skipped the introduction to every car for sale and moved right into my new vehicle. Negotiations were simple and they met my budget needs and even helped me obtain better financing. I recommend IPAC Nissan to anyone who wants a beautiful vehicle with a hassle free experience. Thanks Louis!
Purchasing a vehicle is extraordinarily stressful, but the team at IPAC did a great job of not only making it stress-free, but also rewarding. We were so satisfied with our purchase that we have shared our experience with family and friends. We are thrilled to be a part of the Ingram Park Nissan family and hope to remain apart for generations to come. Thank you!
Horrible dealership! When my wife and I turned down their ridiculously lowball offer, they refused to give us our keys back from the trade-in evaluation. Soon, three different IPAC managers tried to close the sale. Luckily, my wife and I took separate cars and I drove back to our house to get the spare. Everyone from the salesperson to upper management needs to take an ethics class! Dont waste your time at IPAC, they wasted ours, we were there for 4 hrs!
Ingram Park nissan Review
My experience with Ingram Park nissan was very frustrating, what should have been a in and out purchase turned into a bad experience. I initially found the vehicle I intended on purchasing on the Ingram Park nissan web site. I was planning on being in the area of the dealership on a Monday and wanted to pickup the vehicle on my way back home. I phoned the dealership and spoke to a jason miranda, made an offer and asked what paperwork I needed to bring. I arrived at the dealership as promised with the required information, after 5 hours of standing around their showroom, I left without the vehicle. I spent a week sending same information to several different people at the dealership, very unorganized and unprofessional, the right hand had absolutely no idea what the left hand was doing. Finally approximately a week later the vehicle was delivered to my home, it was dirty and the fuel tank was empty.
Ingram Park (IPAC) Nissan refused to give an e-mail price quote on a new vehicle, even though Edmunds and Nissan list them as one that will. They constantly play all the games dealerships are notorious for. I have never had a good experience with these[violative content deleted]. Stay away from IPAC [violative content deleted].