Awarded 2021

Nyle Maxwell GMC

Awarded 2021
Today 9:00 AM - 6:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Nyle Maxwell GMC

4.6
Overall Rating
(100)
Recommend: Yes (90) No (10)
Write a review: Sales | Service
sales Rating

GMC dealer with class

by Scott on 04/13/2021

My salesman Andrew was great. Did everything right and made the car buying experience pleasurable. I drove from Houston to make a deal. Houston dealers didn't honor the GM Family First Plan, so sad.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

158 Reviews
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service Rating

Stellar Service

by Marquis B on 05/07/2021

Call to set up a service appointment. Chad in the service department took care of my 2018 GMC Sierra 1500 truck to even go as far as to me reporting a problem coming back hours later and him fixing it to my liking. I appreciate what you did today, that goes along way!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

GMC dealer with class

by Scott on 04/13/2021

My salesman Andrew was great. Did everything right and made the car buying experience pleasurable. I drove from Houston to make a deal. Houston dealers didn't honor the GM Family First Plan, so sad.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

service Rating

Easy to schedule service

by GregP on 04/01/2021

Called dealership and set up an appointment for service. Got text reminders and was simple to check in. Waiting area was clean and safe, brought my laptop to work while I waited. Staff kept me updated on status of the work being done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Sales

by Christian R on 03/17/2021

Had a very good experience at Maxwell today getting into my new Elantra . My salesperson Joseph made everything fast and easy for me to get in and out. Will definitely refer business back his way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Another Great Experience At Nyle Maxwell GMC

by Scott M on 03/16/2021

Where do I start. This is the second vehicle I have bought from this dealer in the past year. They are responsive, helpful, personable, and Honest. Yes, I said it, a dealership says what the mean and mean what they say. True to their word. If you get a chance, ask for Chad Miner, AJ Lujano, Mitch Beaty and Donna Selma. They are fantastic to work with and well make the process of buying a new car as painless as possible. Thanks to them and the great vehicles I have bought.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

service Rating

Oil change service

by Connie Bales on 03/02/2021

I was given an agreeable appointment time and date. I was told the service would take 1-2 hours to complete. The service was prompt and professional. The wait area was clean and comfortable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best family of dealerships in Texas

by Jon Jay on 02/27/2021

Toby and his team were excellent to work with on my purchase of a new Yukon AT4! I had a choice of any dealership in Houston where I live to order my new Yukon, but none showed me the professionalism offered by Nyle's team. Highly recommended and they delivered it to me the day after it arrived at the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

service Rating

The most important thing as well!

by David Allen on 02/09/2021

Love that you fixed a warranty repair that probably never should have happened. Hate that you had my vehicle a full week and didn’t even bother to fill the empty windshield washer fluid. This is not a confidence building policy.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Radiator

by Darla Thomas on 12/18/2020

My car was leaking fluid and even though they were book solid with appointments, Scot Murray (service advisor) told me to bring my car in anyway and had a loaner for me because I had to work. He had my quote to replace the radiator within a few hours and my car was ready to pick up the next day. I feel very comfortable with Scot and appreciate the honesty and prompt service that I receive every time I have brought my car in. From a basic oil change to any problems, I receive fast, reliable and courteous service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

service Rating

Oil Change and Driver Panel Replacement

by Doesnt matter on 07/30/2020

I took my Yukon in for the regular oil change as well as to potentially replace the driver side trim panel. The panel has become lose after almost five years. Drop-off and pickup weren't an issue. Aside from service, I've never had an issue with this location from the receptionist to the courtesy driver. I liked that I was able to pay online before arriving. My issue is Chad. He wasn't present during my scheduled drop-off which is fine. However, I was specific in what needed to be done and physically showed the lady who accepted my vehicle that the driver trim panel that was loose. Chad calls me and said they looked at the rear panel instead. I corrected him and said it was the driver. I explicitly asked him if they removed the rear trim panel and he said no. This was a lie. When I picked up my Yukon the weather stripping was pinched because when they took it off they didn't bother to return it to how it should've been. They also left greasy fingerprints on every trim panel. The fact that Chad tried to up sale me on replacing five other panels for $170 a piece that weren't defective was only mildly annoying. It's a $90 part with a screw and two retention clips. Those panels are a design flaw and expected to fail. I've always preferred other service representatives. I've never had a great experience with Chad. He's capable of treating people with respect and kindness because I've observed. However, I don't receive it. I'm treated like I can't afford my own vehicle. Nevertheless, I will not be returning to this dealership for service. The buying process was great but I'm just tired of the service side.

  • Recommend this dealer? No

1 Comments

sales Rating

Felt safe to buy a a car there

by Arnaud on 07/29/2020

Friendly staff, took care of our needs, got the right car at the right price. In the midst of covid outbreak everybody wearing a mask, and workstations sanitized between clients. Great experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Great service and staff

by Craig on 07/28/2020

Very personable staff! Friendly and easy to talk to!

  • Recommend this dealer? Yes

1 Comments

sales Rating

New truck purchase

by 2020 pickup on 07/27/2020

I purchased a 2020 pickup last Friday for my 19 year old daughter and did everything over the phone. The sales representative did an awesome job and the paperwork was sent via FedEx and in 24 hours we were done... That’s how it ought to be!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great from start to finish!

by S on 07/27/2020

We had a great experience at this dealership. They were honest and also very respectful of our time. Very impressed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Repair

by Cindy Bailey on 07/22/2020

Our service guy was very prompt and kept me informed of the istatus and progress of problem.

  • Recommend this dealer? Yes

1 Comments

sales Rating

Payne Sierra lease-fantastic experience!

by Payne Sierra lease on 07/21/2020

Tyler hit a home run! Twice I was walking and he kept me in my seat and ended up closing the deal! He was great to work with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Buying cars is not fun but this was easy

by Ann Marie on 07/16/2020

I did an online auto trade appraisal and was instantly provided with the information through email. Sales person reached out to me by text making it super easy without pressure. Test drove the vehicle, talke about everything and they gave me time to go home and think about it. The vehicle was amazing and great price. I ended up buying it and picking it up the next day. Salesman was wonderful at explaining all the bells and whistles. Would recommend Nyle Maxwell GMC to all

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

I love my car!!! Tyler is awesome

by Courtney Bennett on 07/16/2020

Tyler was able to get me the best deal and I was in and out in a few hours with my new vehicle! I love it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

The Great Experience

by Donald Belvin on 07/15/2020

I want to say thank to Nyle Maxwell for their professional attitude and unwavering concern for what i wanted in a vehicle. Previously i had dealt with another dealership, and came away unimpressed. When i contacted Nyle Maxwell they listen to my concerns and what i wanted in a vehicle. From the sales rep, sales manager, finance manager, it was the smoothest transition. They are my number 1 organization when it comes to buying a new car. Trust me! Stop by Nyle Maxwell in Round Rock today, you won't be disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent

by Excellent on 07/14/2020

Alicia and all of the other employees that I spoke to were very courteous and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

2029 Yukon

by Larry Treuter on 07/14/2020

Buying a vehicle was never easier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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