Customer Reviews of AutoNation Chevrolet Gulf Freeway
Review type:
My 2024 Z51 Corvette Purchase was an exemplary experience!
William is Awesome!
by Kimberly on 01/09/2026My vehicle needed service for issues that my usual place couldn't figure out. My vehicle was out of warranty, but pricing was fair. William kept me updated along the way which is much appreciated. Great service!Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Scheduled Maintenance Visit
by Rlopez117 on 12/30/2025As always, Andres Crane is an excellent service representative. Always courteous, professional and explains all procedures properly. Makes my visit very painless.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. If you have any further questions, please don't hesitate to reach out!
Thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Maintenance service
by Grecia R on 12/08/2025Good service they communicate to address what is needed or up to date.Hi Grecia, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Grecia, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Gulf Freeway
REVIEW FOR EDMUNDS
by ENTERPRISE on 12/01/2025EXCELLENT SERVICE FROM EDMUNDS AS ALWAYS. VERY PROFESSIONAL AND PROMPT.Our staff is committed to providing each of our clients with the best automotive experience! If you ever need help, just give us a call. Happy motoring!
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chevrolet Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change
by Service on 10/21/2025I was very very pleased with the attention from Andres service on overall dedication making shore that every thing was addressed in my visit.Thank you for your positive review. We're happy to have been of service to you.
Hello, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!
Oil change and tire rotation
by Jack Manley on 10/09/2025Service tech was very personable and thorough in his inspection and review of my vehicles needsHello Jack, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Service vehicle
by Speedy_109 on 09/04/2025They have Friendly personal with helpful managers. They have great service and my vehicle was in and out fast. Car was well taken care of if by there technicians.Hi, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!
Thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service Review
by allyf19 on 08/26/2025The man that helped me and my husband was of great help. He registered us on AutoNation and helped us getting our Chevrolet points from the app. He had great customer service and was attentive to our needs. Lastly, he explained about our… next visit and what our vehicle would be needing. My husband and I will go back for our next service.Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Thanks
by E Ramirez on 08/16/2025QuickThank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
great experience!
by AmyJones on 02/18/2025updated 02/25/2025Great experience at the service area. Good area to wait with comfortable chairs, laptop area, vending machines. Was able to have doordash deliver food as well. Bernardo was a fabulous service desk contact and did everything he could to help… me out.Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
We are pleased to hear you had such a positive experience with us, Amy! If you ever need help, just give us a call. Happy motoring!
Worst experience ever
by Madashell on 10/16/2024Buying a car from autonation should have been an easy deal. It started when I drove several hours to a dealership after talking to the salesman all day. He said he would have the truck there to look at when I got there. Turns out when I got… there the truck wasn't there. It was still at the original dealer.my salesman I spoke to all day and set up an appointment with also left and was not onsite. Instead of explaining why the truck wasn't there they proceeded to try to sell me something else. I was there for that specific truck. I left and drove to the dealer the truck was at the next day. Started paperwork on the vehicle and turned out the interest rate was too high so I opted to get a co signer. My co signer was not able to make it to the dealer on Saturday and needed to wait till Monday to meet me there. While I waited the dealer sold the truck I had started paperwork on. This upset me but it is what it is. I finally settle on a 22 silverado ltz and buy it. They tell me it will be 2 days before it is ready. 2days pass and I get the call to pick it up. When I get there, the truck is disgustingly dirty, and there is a litteral piece of the truck hanging off the back end. (Exhuast tip) the windshield is smashed, and it's got several dents. I was furious. They claimed everything will be fixed and send me home in yet another loaner telling me 6 days. Fast forward 6 more days and I go to pick up the truck for a second time. The dents were not fixed, and the exhaust tip looks like a teenager in shop class put it on. It's crooked and only bolted on one side so it wobbles. Hands down the worst experience I've ever had at a dealer. Steer clear.Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 914-4750 to discuss your concerns, as your satisfaction is of utmost importance to us.
Loyal customer
by Satisfied 1 on 09/06/2024updated 09/13/2024As always my service was flawless from the guy welcoming me as I arrived to my service advisor Gary Rogers thank you very much for keeping my Silverado running like newHi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I highly recommend this business.
by PhatBoy on 08/30/2024I would like to thank Auto Nation Chevrolet for the great service they provided on my 2017 Yukon Denali Xl. The atmosphere was very pleasant everyone had a great attitude when it came to greeting the customers when they walked through the… door. They took care of my business with my extended warranty company, I just dropped off my vehicle and picked it up. I would recommend this location to anyone that needs vehicle repairs.Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
My 2024 Z51 Corvette Purchase was an exemplary experience!
by HappyVette on 07/20/2024The sales person assigned to me made the deal happen with his persistence, compassion, and honesty. When I upgrade to the 2027 Corvette Z06 model, I shall return to AutoNation.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Wonderful experience
by CaitlynM on 07/19/2024Great experience with sales, service, finance, and overall environment. 10/10 recommend. Will be back! Love my new Chevy Trax!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.
very bad service and customer service !!
by marcoshf on 05/16/2024AUTO NATION CHEVROLET GULF FREE WAY very bad experience, this is the third time I have had a bad experience servicing my sonic and my traverse at this agency, the first time they damaged a screw, the second time they did an alignment on my… traverse and the They left it very bad, and the third one, they changed the brake pads and after that you heard a very ugly noise when braking, and finally I made an appointment to have the damage to the brakes checked and the employee told me that it was too late to review it (3:00 pm I don't know why they make appointments at those times if they won't be able to serve clients) muy mala experiencia ,es la tercera vez que tengo una mala experiencia haciendo el servicio a mi sonic y mi traverse en esta agencia,la primera vez me dańaron un tornillo ,la segunda vez hicieron alineacion a mi traverse y la dejaron muy mal ,y la tercera .,cambiaron las balatas y despues de eso se escucha un ruido muy feo al frenar ,,y para terminar hice una cita para que revisaran el dańo de los frenos y el empleado me dijo que era muy tarde para revisarlo (3:00 pm no se porque ponen citas en esos horarios si no van a poder atender a los clientes )Gracias por dejar estos comentarios detallados sobre su experiencia con nuestro concesionario. A nuestro Gerente General le gustaría ayudarlo a cambiar su experiencia. Si está dispuesto, comuníquese con nuestro gerente general al (281) 914-4750 para analizar qué podemos hacer para ayudarlo.
Good Service
by Gonzalo L. on 04/25/2024They showed me all options in order to find the right truck for me.Hello Gonzalo, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
Buying a Vehicle
by Jaynitha on 03/25/2024My experience with Autonation was Great. My salesman Chris was awesome, made me feel so comfortable with purchasing my vehicle. I would definitely recommend Autonation to family and friends.Hi Jaynitha, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.
Jaynitha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Truck purchase
by Mangoman on 03/25/2024Very pleasant experience. In and out. Took three hours to complete the deal. Very satisfied.We are pleased to hear you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Mangoman, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Buyer Beware!
by Disappointed Buyer on 03/15/2024Reject auto loans and warranty offers from this dealership. Both have been awful experiences. The sales person was easy to work with but the finance and warranty people are not. Once the car is purchased you are stuck, stuck, stuck....so… do your research, don't buy the warranty, and get a loan from your own bank if you need to.Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gulf Freeway take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 914-4750 to discuss what we can do to help.
James Jay
by jayjabal on 03/13/2024This was the second vehicle I have purchased from this dealership. They are efficient.Thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Peter Joyson on 07/23/2024