Mission Chevrolet

Today 8:00 AM - 8:00 PM
Sunday
closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 6:00 PM

Customer Reviews of Mission Chevrolet

3.0
Overall Rating
(2)
Recommend: Yes (1) No (1)
Write a review: Sales | Service
sales Rating

Top Notch

bycowboys1966on 02/27/2017

The people at Mission Chevrolet went above and beyond in helping us get this beautiful Silver Texas Edition Silverado. My wife and I were nervous and not sure if we will get it but they made it easy. I dealt with the other two Chevrolet dealers in El Paso and Mission shines above them. Thanks to all in Mission Chevrolet"|"

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
81 Reviews
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service Rating

Bad serviceall around

bygs79936on 04/16/2018

This review is about there service I took my vehicle there for a check engine also my windows would go up and down when trying to close them. I was told lies from the service advisor. So i asked to speak to manager. He was no better in addressing my issues. Her went as far as to call me a liar. I am a disabled veteran and was with my service dog. He seemed to be sympathetic at first and asked questions about my dog. But that all changed when i asked for help fixings my car. I went home feeling worse and humilated that people can be so rude and use peoples weakness to take advantage of them. I hope it doesn't happen to any one else. Especially someone with a disability.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Top Notch

bycowboys1966on 02/27/2017

The people at Mission Chevrolet went above and beyond in helping us get this beautiful Silver Texas Edition Silverado. My wife and I were nervous and not sure if we will get it but they made it easy. I dealt with the other two Chevrolet dealers in El Paso and Mission shines above them. Thanks to all in Mission Chevrolet"|"

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Mission

bySgardea1on 02/04/2016

Got the truck i wanted for the price i asked and dint have to wait long to sign and leave home. Am a loyal customer, will always come back. I leave mission chevrolet with a smile all the time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Satisfaction

byDianavDon 05/08/2015

Our salesman was very helpful and gave us the adequate information to decide which car was the best fit for our interest.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Awesome!

byMoniMon 05/03/2015

Service agent made everything possible to take care of me during my car service, so that I was less stressful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

El Paso's Best, Mission Chevrolet

byJolyndaon 05/01/2015

Overall, I was completely satisfied with the effort to secure the vehicle we wanted. Salesman Blaine Waggoner treated us with courtesy and professionalism and friends will be recommended to see him when they go to Mission Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Continued good service for two plus years

byCliffelpon 05/01/2015

All charges for work requested was explained in advance. The completion time was estimated as less than two hours and was accomplished in 90 minutes. Excellent service by technicians and accounting personnel as usual.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Feeling happy and blessed

byGracianaon 04/13/2015

I usually hate buying a new car...it usually takes hours to find the right deal and some more getting finance. However Mission made it fast and easy...I loved it. Starting with our salesman Sergio and ending with the technology guy Adrian.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Equinox Purchase

bySeanpayne68on 03/25/2015

I was very pleased with every member of the staff that I worked with. I did not feel pressured to buy and finance did a great job finding me the lowest rate available.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Expierence

bydoc_92277on 03/17/2015

Tracy "Coach" was very honest and at tentative to us. With his help were able to get a car that met all out needs and very affordable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

issue

byMr_DPon 03/13/2015

part missing from car not put on at dealer and stated when we came back for the ON Star explaining and setup that it would be furnished, was not furnished as three of the staff including the salesman and the customer service rep. stated the day of sale. If the vehicle is on display for sale the items should all be on the vehicle. Now being told it is ordered and will call when it is in. should have been taken off a vehicle not sold at the time. Also seemed personnel were slow and waiting for a last minute to tell us something else needs to be done before we can leave with the vehicle. after all contract paperwork was completed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Service

byPsoto1on 03/03/2015

I was very pleased with the service provided and the professionalism from all personnel I had contact with, through the purchasing process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Misson experience

byLeigh_Bruntonon 03/02/2015

Mike and Ruben Treated us excellently. Between the two of them we felt as if we were royalty and truly had a great experience. Thank you to the both of them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

car

byGary1977on 02/27/2015

It was nice .. sales person was not pushing for us to buy and let us test drive a few cars

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

My Experience with Mission Chevrolet

byIvy_Texason 02/19/2015

Out of all of my experiences in dealing with car dealers, I thought Mission Chevrolet was by far the best I have ever dealt with. My salesman Francisco Hernandez, went even farther than above and beyond when it came to my needs. Awesome job! Thank you so much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

satisfaction

byDaniel521415on 02/17/2015

Appointment for oil change was scheduled and carried out very professionaly. Services and personnel are always perfect and explanations are very thorough.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

great experience at Mission Chevrolet

bylovemytruck14_on 02/15/2015

It was a great experience! Fransisco, Mike, and Hector we very professional and went out of their way to make sure everything was great. Best experience of buying a vehicle I have ever had. Thanks again guys. A+++

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Holy rear struts replacement

bygilbertfgon 02/14/2015

Quick service just needs to answer the phone more often! Had to call for two days and kept ending up in the answering machine until it was answered.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Mission Is the AWESOME!!!!!

byPonch22on 02/06/2015

Just want to the Mission Chevy Team, Thank you after just coming back from another deployment, this past month. I just want to relax and buy me a truck and after a couple of dealerships none compared to you guys. Awesome! Thank you and to Oscar and Eder you guys made feel at home and an awesome welcome back Chevy Truck! Misson All The Way! Ponch

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

One of a kind customer service support. ..

byDamarcus40on 02/05/2015

Outstanding customer service support. My mechanic assigned to my vehicle was outstanding and provided great service. He even accompanied me on the test drive with the service representative.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Change in Service

byCarol784on 02/04/2015

Your service is vastly improved. With the use of the buzzer, everything went smoothly. And you take appointment. Yay! I was going to switch to Crawford - I'd gone there for my key update and they were great - but you've improved service to such a degree that I'll stick with you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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