Community Honda
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Customer Reviews of Community Honda
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A pleasant surprise!
by John on 07/18/2025
My not being a fan of car dealerships in general, the team at Community Honda has done a great deal to improve my outlook. Tracy and Bennett patiently worked with us on beginning our journey, and Giavani and Anna helped us to finish this up… (Anna is the first Finance Specialist I have met that does not act like a Customs agent). We are completely satisfied with our new CR-V Hybrid! It is wonderful when you do business at a place and feel more like you are making new friends, rather than making a transaction.
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A pleasant surprise!
by John on 07/18/2025My not being a fan of car dealerships in general, the team at Community Honda has done a great deal to improve my outlook. Tracy and Bennett patiently worked with us on beginning our journey, and Giavani and Anna helped us to finish this up… (Anna is the first Finance Specialist I have met that does not act like a Customs agent). We are completely satisfied with our new CR-V Hybrid! It is wonderful when you do business at a place and feel more like you are making new friends, rather than making a transaction.
The following reviews are more than two years old. They are not included in the overall rating.
34 reviews
BEST SERVICE DEPARTMENT, EVER!!!
by SondraB on 10/17/2018I've had to bring my 2015 Honda Fit into the service department on a few different occasions and have ALWAYS had STELLAR service from everyone in the service department!!! Chris, Tori, Stoney, James and Kysta are fantastic!!! It's very… apparent that they value their customers and always go above and beyond to take care of me!!! I will definitely be back to Community Honda for my next purchase! Thanks for everything!!!!!Worst sales service in the three times I’ve come
by Adriana on 10/16/2018This was my 3rd visit I’ve purchased two Honda accords from this dealership, came back to trade in my Accord for a CRV since I always had a great experience but this time I received the worst experience with the sales manager Craig… Holloway and finance manager Anna Clark. Wasted 4 hours of my day for no reason.Outstanding!
by Chriscontrer10 on 09/28/2018Thank you Mr. Greg and Mr. Art for listening and being patient with my requests. Thank you Mrs. Anna Clark for not being pushy and selling products I do not need. Thank you all for your honesty!Best in Class Service
by RBBCPA1992 on 08/21/2018I took my 2018 Accord Touring to Community Honda to have some mud flaps installed. Even though I purchased the mud flaps online, they were more than willing to install them at an incredibly reasonable price. Not only that, the turnaround… was amazingly fast. Thanks to Carlos and Cris.Great salesman!
by Grammyof2 on 08/13/2018Vy was an excellent salesman. He was extremely knowledgeable regarding the 2019 Odyssey we purchased. He answered all our questions and took the time to explain all the electronics and link our iPhones, etc. He also encouraged us to call… him after the sale if we had any questions! Vy made the car buying experience very pleasant!Great Service!
by mariac80 on 08/09/2018I hate car shopping and I hate it so much that it took me a year to decide on where to go and what to buy. I was very hesitant at first but after my appointment was set up, which did make things easier, and management reached out to me… things felt more at ease. The Sales Consultant, Efrain Ruiz, that assisted me was Awesome. Efrain, answered all questions, even provided me extra information and made me feel comfortable. I honestly hate car shopping but now I know where to go and who to ask for.2018b Honda CR-V Touring Purchase
by grpbap4 on 08/09/2018Greg Hunter was a great sales person, After our purchase he helped us set up all of the "computer/electronic" stuff on the car. We purchased last week and Greg has already contacted us to see how things are and if we need any additional… help, telling us to stop by or call him anytime. It was a pleasure Mr. Hunter, Thanks.Convince
by CrystaLyn on 07/30/2018I usually leave my car so that I don't have to wait, and they don't have to feel rushed. If I can't make it back to pick it up before the service department closes, they allow me to pay over the phone and pick up my keys from the front desk… at the dealership anytime.Great shopping experience
by Slmatt1010 on 07/29/2018James helped tremendously throughout the buying process and took time to thoroughly review the car features. He made the buying process easier with personalizing car feature preferences.Great team!
by reginakd on 07/18/2018James was great, he was patient and was not pushy at all. Everyone was very kind and professional. This was my second purchase with Honda and not our last. Thank you all!Oil Change
by delacerp on 06/26/2018Great service, fast & friendly. They go above & beyond to satisfy you. I love Rodrigo.Awesome Service
by delacerp on 06/17/2018Went in for my 1st oil change. Everyone was friendly. My service repair tech Rodrigo went above and beyound. He explained my oil change and even helped out with a few questions that I had about my Honda Elite.Excellent salesman
by NewHonda18 on 06/14/2018Our salesman Tracy S. made the whole process of buying a new car easy & painless😎 I would recommend him when you visit Community Honda for your next vehicle.New 2018 Honda Pilot lease
by Mimix582 on 06/04/2018Community Honda in Baytown exceeded my expectations in buying/ leasing a new vehicle. After visiting several other dealerships and models and having bad experiences, we were willing to make the drive to Baytown to get the service we needed.… There was no pressure. Our salesman listened to MY needs and budget. I felt respected. Everyone at the dealership was fantastic. They made sure I understood the bells and whistles...my questions were answered. I was able to get the Honda Pilot I wanted at the lowest price. I despise the whole car buying experience. Community Honda changed that for meJust some service
by domiwoof on 05/31/2018Took my Honda Civic in for its annual service because I got notified a couple of months ago to do so. Everyone was friendly and addressed the issues I had with ease, and handled the tire pressure issue that came up afterwards quickly when I… took it back. I think I got a complimentary car wash last time so I was a little confused to see that wasn't included this time, but overall a great experience.Best Service Hands Down!
by kenl1967 on 05/14/2018James has always taken care of me, friendly, honest, dependable, and courteous. I have been to another dealership where they gave you free popcorn and expresso's but the service writers there were none of the things I listed for James. If… you want fast, friendly, honest service? Go see James at Community Honda!Vy selling Honda civic
by Paulafaye on 04/13/2018We spoke with Vy over a month ago in preparing to buy a car. We looked at several. Then when it was time we went back to Vy to buy the car from him because he did so we'll explaining things to us and was very laid back. He was great.Pleasant buying experience
by Johnmalp on 04/01/2018Salesman was personable and pleasant to work with.Great Customer Service
by beckym77511 on 03/12/2018I would recommend Community Honda to all. Edgar Quiroz is my Salesman and he made my experience with Community Honda smooth as I came in for service for my HRV. I appreciate the great service I received. Thanks again..Becky McDonaldBying a new car wow
by Only1timeshame on 02/26/2018When your car is brand new and was cleaned up so you can drive home you would think it would be checked out pretty closely. Wrong my new car that I was paying a new price for was not new it was already involved in a wreck. I can't believe a… big Honda dealership like this would try this trick come on. Anyway after about another 2hrs I finally got my new Car. Oh yes I checked it out very close shame on you Honda.
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About our dealership
Community Honda chose the name “Community” for a reason. That’s because when owners Kim and Roger Elswick bought this dealership, their goal was to create a thriving business that gave back to the community. We realize this dream by giving back to a variety of local schools, charities, and organizations. This community is a great one, and we intend to keep it that way!
There's only one Honda dealer to go to for all your car needs. Not only do we take pride in handling any and all of your questions, we also work hard to act as an intricate member of Baytown and the surrounding areas. At Community Honda, we always put you before cars.
Our new and used selection of Honda models for sale in Baytown is unrivaled, and our friendly and knowledgeable staff members are always happy to help you sift through that inventory to find the car of your dreams. With so many fantastic vehicles carrying the Honda name, you’re sure to find the one for you.
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish