Mountain View Ford Lincoln

Today 9:00 AM - 6:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Mountain View Ford Lincoln

4.9
Overall Rating
(42)
Recommend: Yes (42) No (0)
Write a review: Sales | Service
sales Rating

Professional, friendly, streamlined

by randalg57 on 05/02/2018

Tim Rowland and the folks at Mountain View Ford were very professional and exceeded all my expectations. I inquired on-line and Tasha and Tim answered all my questions and set me up to come in, once I got there everything was very streamlined. The sales Manager and well as the finance manager were friendly and made sure that I got everything that I wanted. If you’re looking for a new Ford, these guys should be your first stop!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
115 Reviews
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service Rating

Great service!

by Sherri M. on 06/27/2018

The service people were extremely friendly and courteous. The service itself was great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service experience

by jimmy837 on 06/26/2018

had an appointment and all service completed expeditiously including external wash. positive experience. did not ask for a quote but prices competitive

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Easy Process

by randalg57 on 06/21/2018

Quick drop off and pick up. Service was completed quickly and what I asked for. The extra car wash they provide is a nice bonus..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

owner

by randalg57 on 05/07/2018

My service advisor did a very good job in taking care of all that goes along with having your vehicle on the skids. He kept me informed of what needed to be done and the progress that was being made as the days drug out. It seemed that the "buzz" about my truck made it throughout the entire dealership. Good thing when all hands are involved.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Professional, friendly, streamlined

by randalg57 on 05/02/2018

Tim Rowland and the folks at Mountain View Ford were very professional and exceeded all my expectations. I inquired on-line and Tasha and Tim answered all my questions and set me up to come in, once I got there everything was very streamlined. The sales Manager and well as the finance manager were friendly and made sure that I got everything that I wanted. If you’re looking for a new Ford, these guys should be your first stop!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Perfect!

by Camille36 on 04/10/2018

Everyone was very kind and patient since I came in close to closing time! Very professional, but laid back. Great humans! Thanks much!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford Escape

by Cheflife on 03/01/2018

Everybody was nice and helpful!! Tim Rowland was very helpful and warming. I would definitely recommend this dealership to anyone! Thank you!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

On-line Vehicle Purchase

by usarmyrete8 on 02/02/2018

we picked out a vehicle on line...we were pre-approved before arriving...we will got there, the vehicle was clean, and ready to go...great experience with the entire sales crew

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Mtn view is the best

by Robert0412 on 01/01/2018

Always great working with mtn view ford. Chris Yancey and Jason Rose are the best. We have bought four vehicles over the past few years from Chris Yancey and never been disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Professional and Courteous.

by Aileydude66 on 09/25/2017

Did a great job on my car. Took a courtesy ride home as I did not want to rent a car. They were courteous and professional. Would recommend for sure.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Recall Fix

by retired83 on 09/14/2017

Took car in for a Lincoln recall for side door latch. Service rep had a loaner car ready for me so I was in and out in a very short time. He had car washed while there and called when my car was ready. Returning loaner and getting my car was easy and quick.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Danna Morrison

by Danna5266 on 09/13/2017

loved the complimentary car wash that was a real winner in my book.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2011 Ford Fusion Throttle Body Failures

by Lusher60 on 09/10/2017

Even though it was my second time I had maintenance (recall) notices performed. This time they got it right with a complete throttle body replacement. 2011 Fusion is running just fine now. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Mountain View FordG

by Gold500 on 08/08/2017

I had an appointment but a traffic accident on the interstate prevented me from making my appointment on time. I contacted Mountain View and they rescheduled my appointment. They were both courteous and helpful. When I came for my appointment, I was promptly greeted, my car was checked in and transportation was provided to take me to work. When the work was completed I was contacted, everything explained and they picked me up to get my car. They have always provided excellent service and I would recommend their service department to anyone.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fast

by Sfexplorer on 06/15/2017

It took less time than they quoted which I appteciated

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Great truck buying experience!

by ebiss87 on 06/13/2017

I had a really great experience. I was treated fairly, given a good deal, and the follow-up was excellent. I was really impressed with Marc. He was friendly, but also knowledgeable and if he didn't know an answer, he went and got it from someone who did. Kenny was also involved, and I really liked him too. I will highly recommend Mountain View Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Repair Experience!

by Tgamixer on 06/08/2017

My service advisor, Troy Croft, was perfect! He kept me informed throughout the entire process and I cannot express how thankful I am that he did. He gave me peace of mind, and helped keep things properly coordinated with the rental car company. Unfortunately, it seems bad customer service is par for the course, these days. So it was refreshing to actually receive fantastically proper customer service that exceeded my expectations. Thank you very much!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Great but double check that everything was done

by Mew0225 on 05/31/2017

Making my appointment was easy and the dealership even drove me home while I waited for my car to be ready. The only negative thing is I specifically asked for them to top off my fluids including windshield wiper fluid. I was told this had happened and paid for it but as soon as I left, I realized the fluids had not been topped off and I was completely out of windshield fluid.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Ms.

by me3969doe on 05/24/2017

The manteniece crew was ver quick and thorough. All the personnel were friendly, knowledgeable, and very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great service department

by Andy1988 on 05/12/2017

I brought my 2016 Ford Transit Connect in for some warranty issues and an oil change. Todd Landers was very polite and ready to help me. I did not have an appointment but Todd said, "No problem we will get you taken care of asap." The next day Todd called me to inform me what they had found and parts were ordered. A couple days later Todd called me and said I was ready. Everything is running great and I really appreciate the speedy and informative service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Mr

by Fsswafford on 05/09/2017

Everything was great. They answered all my questions and help me with everything I needed to know

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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