Vic Bailey Subaru

Today 9:00 AM - 7:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Vic Bailey Subaru

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

well worth the extra effort for me

byElle_of_WNCon 04/08/2017

I had asked several friends about where they bought their new Subarus and who they dealt with. I was given Steven Darchiville's name and contact info by one person who gave him very high marks for his great customer service - she really couldn't say enough good things about him. Given I live 70 miles west of Asheville, and Spartanburg isn't someplace I go frequently so I decided to try a couple of other dealers instead. Suffice it to say I should have started with Steven. I walked away from the other dealers because I didn't get the customer service I wanted. I finally decided to contact Steven as my last attempt to get a new Outback. I was very specific about color and kind of picky about the package I wanted and knew they didn't have what I wanted in stock. I will tell you, Steven's a miracle worker. He located 'the' car I wanted and had it wrapped up pretty darn quick, he made it so easy and painless! I could not be more pleased with the whole, incredible Vic Bailey Subaru team! How these folks treat and take care of their clients really makes a world of difference and was definitely worth the extra effort it took me to get to this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 Reviews
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sales Rating

well worth the extra effort for me

byElle_of_WNCon 04/08/2017

I had asked several friends about where they bought their new Subarus and who they dealt with. I was given Steven Darchiville's name and contact info by one person who gave him very high marks for his great customer service - she really couldn't say enough good things about him. Given I live 70 miles west of Asheville, and Spartanburg isn't someplace I go frequently so I decided to try a couple of other dealers instead. Suffice it to say I should have started with Steven. I walked away from the other dealers because I didn't get the customer service I wanted. I finally decided to contact Steven as my last attempt to get a new Outback. I was very specific about color and kind of picky about the package I wanted and knew they didn't have what I wanted in stock. I will tell you, Steven's a miracle worker. He located 'the' car I wanted and had it wrapped up pretty darn quick, he made it so easy and painless! I could not be more pleased with the whole, incredible Vic Bailey Subaru team! How these folks treat and take care of their clients really makes a world of difference and was definitely worth the extra effort it took me to get to this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Hassle-free car buying experience

bynoughteon 11/28/2014

Today I purchased a new 2015 Subaru Outback from Vic Bailey salesman Vince Lurie using the Internet and email. Vince gave me the quickest response to my inquiry, the lowest price of 7 area dealers, and was the most direct and responsive in answering my questions. The delivery process was quick and easy. Highly recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Subaru dealship at its Best!!!

byjaacolumbusncon 09/13/2014

This is one of the very best dealerships I have ever purchased from. Management represented by Leslie, Jim, Brandon and our salesperson Shannon were forever helpful in ordering the specific car we wanted. It arrived 30 days earlier then promised. We were always kept informed of its status by both email and phone calls. No one could ever ask for more then Vic Bailey Imports provided to us. This is our third purchase from this dealer and they treat us as if we were members of their family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

An Outstanding Dealership

byjaacolumbusncon 12/12/2013

This was by second experience in purchasing a Subaru from Vic Bailey Imports in Spartanburg, SC. I never gave thought to visiting any other Subaru dealership. Their price was fair for the purchase and acceptable for my trade-in. My dealings were with Jason N (Sales Manager) Kyle R (Sales Consultant) and with Leslie B (Vice President of Marketing). All three were professional in attitude and were fully knowledgeable of their product. We have remained friends after the sale and I frequently visit them when in the Spartanburg area. Based upon my previous Subaru purchase, I am looking forward to my relationship with the Service Department.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding Buying Experience & Salesperson

byjaacolumbusncon 09/29/2012

I purchased my 2013 Subaru Outback Limited 2.5i from Brooke W. at Vic Bailey Imports, Spartanburg, SC on 8/23/2012. The entire experience was painless and no pressure was exerted upon me.I would strongly suggest that anyone considering the purchase of Subaru make sure you visit this dealership and ask for my salesperson. I drove approx 30 miles from my home in Columbus, NC to purchase this vehicle. Well worth the time and trip.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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