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Today 9:00 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Hilton Head BMW

4.9
Overall Rating
4.91 out of 5 stars(631)
Recommend: Yes (594) No (9)
Write a review: Sales | Service
5 out of 5 starssales Rating

Makes car buying a pleasure!

by Kara on 06/30/2022

The relaxed atmosphere, friendly and not pushy sales staff, and professionalism of the dealership make car shopping and buying a breeze.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
631 Reviews
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5 out of 5 starssales Rating

Makes car buying a pleasure!

by Kara on 06/30/2022

The relaxed atmosphere, friendly and not pushy sales staff, and professionalism of the dealership make car shopping and buying a breeze.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Super easy process!

by Anna Collins on 06/29/2022

Stephanie was amazing to work with! I live in Iowa and she made this process so easy for me to get my dream car shipped from South Carolina! If you are in the market for a new car ask for her!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Transparent and helpful

by Robert D on 06/27/2022

Enrique and Paul helped my family decide on the right car and we were not a big sale compared to their regular inventory. Still treated us with great service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service experience for my 2010 E350

by BMW owner on 06/27/2022

Professional and couteous

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starsservice Rating

❄️ 🌬 cold atmosphere 💨

by Unwanted Guest on 06/26/2022

My stars shared among the gentleman who accommodates transportation whom always inviting to customers entering the dealership and a taller older gentleman (salesman), while with clients his acknowledgment of my presence and his welcoming personality his gesture and/or his customer service experience knew I had a concern forward the comfortability to feel safe to asked a question (his gesture and he took the second to provide an explanation the difference between dealership and factor warranty quitely while customers looked over a new vehicle. These guys went beyond their duties to provide exceptional customer service. Brad is very knowledgeable and professional. Displayed great composure handling a high volume of customers alone- controlled work and customer flow effortlessly👊🏽 I recognize the dealership can work on the atmosphere, it seems cold, unwelcoming and uninviting ccompared to Columbia, SC offers upbeat excellent customer awareness. In which, Hilton Head Is. dealership had offered the island’s vibes and hospitality. Appear the lack of-diversity trained professionalism deliver a cold unwelcome environment. The waiting area is a shared space and/or middle grounds for lack of word with salesperson conducting business with other departments. Therefore if a salesperson need to go across to parts/ departments/restrooms they walks in front of the television without a gesture of “pardon me” less more offer a warm greeting and/or an acknowledgment especially of a woman‘s validity, in which comes across as rude and disturbing. (for every problem have a solution - consider rearranging the waiting area whereas customers have a view of outside(hwy 278 n nature) along with the television creates a lively and reserved area to read a book waiting for their vehicles to be service - more so it relives Sales department from interaction, disruption or de-emphasize customers and theirb work area separately therefore salespersons can transact business without walking through customers.) I believe waiting 2 1/2 hours - a small exchange, reassurance, offering of a snack. Providing Brad could have been more visible and attentive within the wait period but no acknowledgment, greetings, or an exchange, on the behalf of salesperson who occupied an uncrowed shared-space is unkind, unacceptable, and unprofessional. This behavior created an unpleasant, unhealthy, and uninvited environment for a lady.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Saved the day and our tire!

by Marybeth Schumann on 06/25/2022

We were on our way home from vacation when the warning light came on showing us our tire was very low. We stopped at the Blufton BMW dealership where Kristin was so very helpful. Kristin checked our back tire and found a screw. She then checked to see if the tire could be patched. Yes! They got us in and one hour later we were on our way home.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Problems resolved

by Flo Thigpen on 06/25/2022

No one available to come to independent living facility to jump start car. When dropping car @ facility, we met Shane Cawley. He took over & immediately started work on car & he was so polite & kept us informed thru all work. Cleaning detail could be a bit better.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Jolly Joe

by Joe D on 06/24/2022

I had a excellent experience. Kristen the advisor I worked with was extremely professional and treated me with respect and accommodated my need for a new tire and did it proficiently.Truly an asset to your dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Fantastic from start to finish!

by Brian Keil on 06/24/2022

We bought our 2022 BMW X5 xDrive45e from Enrique. From the very beginning to the very end, he was always courteous and helpful, ensuring we had what we needed to make our purchase. We ordered our car in February and picked it up in June, and couldn’t be happy with our selection. I’d highly recommend Hilton Head BMW and Enrique for your new car needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Brad's the best!!!

by RServ on 06/23/2022

Honest and trustworthy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Excellent

by K Amaker on 06/23/2022

Vertis exceeded our buying expectations. He kept us updated as each step progressed. Vertis even had a special water bowl for our doggy as we waited for the paperwork to get completed. Highly recommend dealership & especially Vertis!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service appointment

by J Patrick on 06/23/2022

Kristen was very helpful and courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

My go to place for wonderful service

by Penny Morford on 06/23/2022

This dealership is very professional and has an exceptional staff especially Brad Woodcock. Brad listens to your concerns and makes you feel comfortable with his explanations. We all get a little nervous with car problems but Brad is very honest and never rushes you to make decisions

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Kristen was very helpful!

by CTN on 06/22/2022

High quality responsive service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Standard of Excellence

by James McGlocklin on 06/22/2022

Another wonderful experience at Hilton Head BMW. Beth is friendly and very helpful. She is very knowledgeable and explained everything in complete detail. The loaner helps out tremendously. When I picked up my vehicle it was washed and vacuumed. I am a diehard fan of Hilton Head BMW.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Above and beyond

by Paula on 06/21/2022

Hilton head BMW has exceptional service for its customers. Beth is responsive, professional and goes the extra mile. They go above and beyond.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Seamless as always!

by Colin Miller on 06/20/2022

Easy scheduling, quick and efficient service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

They really do deserve 5 stars!

by DWilliams on 06/18/2022

Only gave 4 stars because 5 star reviews seem skeptical to most. Great, friendly staff. Isaaca Dobson was my client advisor and I would highly recommend her. Real, relatable, friendly, knowledgeable and not pushy about making a sale. Isaaca answered every question that I had and even the ones that I didn't and I also learned a few new things from the finance director, Bob Despres.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Outstanding Service

by Michael B Duncan on 06/17/2022

Hats off to the service department. Appointment time was spot on. Brad the service manager does it right. Got in on time and got out in a very timely manner. Job well done!! Thank you to all at HH BMW.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service as Usual

by Dan on 06/17/2022

The staff at Hilton Head BMW is fantastic! The Technician found an easy and inexpensive fix for my “Check Engine Light.” Brad Woodcock is an exceptional Service Consultant. I trust Brad and the Staff at Hilton Head BMW.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Brad Just Makes Life Better :-)

by Phillipa on 06/17/2022

I recently moved to Buford after being with my previous service team for years. I was worried that nobody would be as good, but oh boy was I wrong! Brad went out of his way to make the transition seamless, got all of the information from my previous service team and really made the experience exceptional. I would recommend himto anybody who asked! Truly an all-star!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

videos
about our dealership

At Hilton Head BMW we have a complete lineup of new and used cars for the Bluffton, Savannah and Beaufort region, and our customer care continues long after you buy or lease a BMW - thanks to our dedicated car service and auto repair team. Hilton Head BMW makes the process of securing BMW your next vehicle easy for you. Stop in and see what makes us different!

Perhaps the biggest reason so many drivers choose Hilton Head BMW is for the fact they know their search ends here. Couple our professional yet approachable staff with our vast BMW lineup and you're destined to find exactly what you're looking for. To explore our winning assortment first hand, visit us and, remember you can always do some pre-buy research on new BMW models online.

We can admit it, used cars and particularly used-car salesmen have a bad rap. Hilton Head BMW is here to give you a pleasant surprise and help put that tired old stereotype to rest. We believe that while a car may be used, it should run like new.

Amenities
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Customer Lounge Area