Flood Ford Lincoln of Narragansett

Today 08:00 AM - 08:00 PM
Closed Now
Sunday
closed
Monday
08:00 AM - 08:00 PM
Tuesday
08:00 AM - 08:00 PM
Wednesday
08:00 AM - 08:00 PM
Thursday
08:00 AM - 08:00 PM
Friday
08:00 AM - 08:00 PM
Saturday
08:00 AM - 05:00 PM

Customer Reviews of Flood Ford Lincoln of Narragansett

4.7
Overall Rating
(17)
Recommend: Yes (16) No (1)
Write a review: Sales | Service
sales Rating

New experience with my Lease

byLponcinon 04/03/2018

I will recommend Flood Ford to anyone as they were very nice to deal with. very accommodating and knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
47 Reviews
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service Rating

Great Service

byNickel63on 11/09/2018

We had a service issue that I quickly brought to the Service Team lead and it was resolved with a great outcome that made us extremely happy. Great customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Flood Ford

byGoldwingon 08/13/2018

Brought vehicle in for three issues, had service technician ride with us to hear two of them which were taken care of. Third issue was shown to technician and was told that they would have to call Ford to find out what to do. Waited a month or more and never got a call. Brought it in for routine service and asked about other pending issue and they said technician couldn’t replicate the problem when he in fact had done so earlier that morning. Not happy with recent customer service, have been a long term customer with dealership and there’s no personal customer interaction anymore.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Flood Survey

byAnonymouson 07/20/2018

I keep coming back to Flood Ford for service because of the excellence. Polite, professional, and timely.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

maintanence

byJ. Doorleyon 07/14/2018

performed a schedule general maintenance and all went well. Staff was courteous and polite.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Flood Ford, Narragansett RI

bykasullion 07/06/2018

I'm a long time customer of Flood Ford. I have purchased several vehicles from them and have all our vehicles (including those other than Fords) maintained there. I've always received prompt, courteous and professional sales and service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Check engine light on.

bycustomeron 07/02/2018

Diagnosed problem and made necessary repairs. Found additional issues while doing repairs and completed additional repairs as needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Flood Narragansett

byMountaineer29on 06/24/2018

I am a dedicated Flood Ford customer who has always had a great experience with this business! Whether buying a car or having it serviced, I can’t imagine going anywhere else!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

5 Star Oil Change Service

byMountaineer29on 06/19/2018

Flood Ford Narragansett did an excellent oil change and tire rotation on very short notice. They even washed and vacuumed my Jeep for no extra charge. Now that's a great value!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change

byMountaineer29on 05/07/2018

Done quickly and great job keeping us informed

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New experience with my Lease

byLponcinon 04/03/2018

I will recommend Flood Ford to anyone as they were very nice to deal with. very accommodating and knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A stress free purchase.

byjjciolinoon 01/30/2018

Buying a car should be fun and exciting, but it's not always like that. I've always felt a lot of pressure to buy, even if I'm not ready. Dealing with George Shakel at Flood Ford, I never felt that way once. When I wanted a day to be sure this was the right car and at the right price for me and my wife, George said "No problem." without any pressure. It was then that we really felt great about Flood Ford. We went back the next day and bought our new Lincoln. In the end, the whole experience was fun and exciting.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent

byAalbaughon 01/11/2018

This was the best experience I have ever had purchasing a vehicle I can not say enough good things about everyone that helped us. Nick snow awesome to talk to, Meghan Shoveltonwentbobaive and beyond to make sure we purchased the exact vehicle we wanted. I left the dealership feeling so happy that I worked with Flood Ford. Thank you,

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Service

byTPH7029on 11/08/2017

Your service department was professional and efficient as always. They do a great job. Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

King ranch

byIkenfly172on 11/04/2017

One word ? Awesome they found my dream truck in another state and explained all the options for financing even though i came with approval from my bank and showed me where i would save money going through ford credit Love the truck and the dealer. Thanks so much everybody

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford F 1-50

byJbyrd1108on 07/26/2017

Chris was great. Worked with me on a good price and took care of any issues I might have had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Easy oil change

byCreposaon 07/03/2017

Great service. Thanks. Kids play room could use a little help though :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Flood Ford Narragansett - Service Center

byPMac602on 06/27/2017

The service received at Flood is always professional and top quality. My 2014 Explorer went in for an oil change and the technician found a leak and repaired it. Obviously attentive to his work and the Service Manager found that this work would be covered under the vehicles warranty. This cost $0 for the fix. Thank You Flood Ford !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

above and beyond

bybrownie59on 05/11/2016

I enjoyed my whole experience from start to finish at your dealership. David Bailey went above and beyond the call of duty to make me comfortable with the purchase of my jeep and the trade of my car. Being a disabled person on a limited buget the monthly payment was a big concern and we got pretty close to what I needed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

a "FLOOD" of customer service...

byetraverson 05/06/2016

Joe and George were great. They handled all our needs. I am now on my third lease (MKX) and I am very happy with how they conduct business and treat their customers. I have sent new customers to them because this and plan on doing so going forward.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great car, Great Car Dealer

byCItyLadyon 05/03/2016

I walked into the dealership with my grandson on a Saturday afternoon and was met by a very nice salesman, Jim Cipriano. I knew which car I wanted to buy, a 2016 C-Max Energi, and needed a price. He was so helpful and along with the sales manager gave me an estimate within 20 minutes and while they didn't have the car, or any of its year and models, on the lot, they could get one. I do not live in Narragansett, but a couple of days later, a young man arrived at my house to show me last year's model and all its features. I made arrangements with Jim to buy the car with the features I wanted and within 2 weeks I went back to purchase it. Everyone I met at Flood Ford was friendly and cordial to me and my 12 year old grandson. From start to finish, my experience at Flood Ford was first rate - much better than I have ever received from other dealers. I'm looking forward to enjoying my beautiful new hybrid electric car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service and knowledgeable sales consultants

byCadoe1960on 04/04/2016

Your salesperson George Shakel is excellent a great follow through person this is the fourth car from Flood and the second deal with George I will continue to be a Flood customer with employees like he and Tim keep up the good work

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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