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Saturday
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Customer Reviews of Century 3 Kia

4.8
Overall Rating
(54)
Recommend: Yes (51) No (3)
Write a review: Sales | Service
sales Rating

Great experience at C3 Kia

byJwalters721on 03/06/2018

I purchased a new Kia Optima at Century III Kia from the salesman Travis. I had an awesome experience. Travis took his time to make sure I was purchasing the right car that fit my needs and wants. He did not pressure me at all. He was upfront and honest. He did not play any kind of number games during negotiations. Travis took his time even after the sale to go over more features of the vehicle that we didn't get to previously. A few days after the sale Travis followed up with me to answer any additional questions and to fix any problems I may have had. Overall a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
71 Reviews
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service Rating

Great service & very reasonable prices EXCELLENT

bypaulbalzeron 08/22/2018

The staff at Century 3 KIA are very knowledgeable & friendly. The waiting area was comfortable & had snacks & water

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quite Simply......The Best!

bydavidstashon 07/28/2018

I’ve owned dozens of cars since my first brand new car in 1970....an AMC Gremlin.....I’ve yet to live that one down. But I’ve never been happier than with my Kia Sportage. Small and efficient and effective. More to the point: I have never been happier than with the professional, dedicated, accurate and honest service than that of Century 3 Kia. The fine fellows out front (Dan and Matt and Jesse and Aaron) provide a great welcome while the team in the service bays do great precise work. Fast and efficient, courteous and knowledgeable, they take care of things. I always recommend this dealership to friends and family. You will be well served here.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Satisfied !

byPittsburgh2018on 06/19/2018

great dealership, great service, etc. They really care about the customer

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service!!

bycwinters5on 03/09/2018

I went to Century 3 Kia for my first oil change for my Optima. Everything went above my expectations. The staff was really friendly. My car was ready in no time!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience at C3 Kia

byJwalters721on 03/06/2018

I purchased a new Kia Optima at Century III Kia from the salesman Travis. I had an awesome experience. Travis took his time to make sure I was purchasing the right car that fit my needs and wants. He did not pressure me at all. He was upfront and honest. He did not play any kind of number games during negotiations. Travis took his time even after the sale to go over more features of the vehicle that we didn't get to previously. A few days after the sale Travis followed up with me to answer any additional questions and to fix any problems I may have had. Overall a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

First class

byXtheresa0xon 01/02/2018

Highly recommended. Friendly and the best price between two nearby Kia dealerships. Everything went quick and was no pressure at all

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great work

byiriejmack15on 12/05/2017

I love kia they helped me find a car that was right for me and my family. Plus when i need service on my vehicle they are always pleasant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Unethical Service Department

byBofo2011on 11/14/2017

I took my 2011 Optima in to have the steering coupler replaced under an extended warranty due to clicking and slipping in the wheel. Was informed that the problem was not with the coupler but that whole steering column had failed and needed to be replaced at a cost of $1300. I asked them to please replace the $2.00 coupler in order to eliminate it as a possible cause. They refused to do. Fortunately I manage a fleet of 500 company vehicles and have had previous experiences with less than honest dealerships. Trusting my instincts I took my car to South Hills Kia. They replaced the coupler at no charge and the car is as good as new

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Very satisfied

byLisadelancey49on 10/18/2017

I love century III kia. I went in there believing I would be driving home hour away in my car with 175000 on it. After a struggle they got me in 2017 kia forte. Couldn't be happier. I can get work not worry. I got headlights that work. Tysomuch

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Service

byYmaikinson 10/17/2017

I drove an hour to this specific location to purchase my car. The staff here are very welcoming. They listened and proved excellent customer care.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

byDedrajacksonon 10/09/2017

I really enjoyed the buying experince. I never bought a car so i didnt know what to expect. Everyone was friendly and i love my new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

A Business Rarity.

byDavidStashon 09/11/2017

We live in a time when business and commerce are often slipshod, careless and incompetent. That makes, of course, Century 3 KIA a business rarity, an auto dealer/service agency with a foundation in effort and customer satisfaction. Each of my visits for service and maintenance has been pleasant experiences. All details of the work completed are explained with clarity and care. They get done what they say they will do.......and are just the nicest bunch of folks you'll meet. They have my highest recommendation. You'll be quite pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Overall Experience

byCwinterson 08/29/2017

Century 3 Kia was awesome to work with when looking for my new car. The process from beginning to end was smooth, comfortable and easy. I am extremely glad we decided to go to Century 3 Kia and I highly reccommend it to anyone looking for a new Kia!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

KIA West Mifflin

bypersons55on 08/08/2017

went to get a car for my new job. Troy took great care of us, listen to what we needed and gave us such a good offer on one car my husband ended up buying a car too .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New car

byTessasolo12on 08/04/2017

I bought my brand new car through kia, the experiance was great and the guys knew what they were talking about and helped me out so much.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly staff AND Fast service

byDariusSon 08/04/2017

I purchased a 2015 Kia Optima from the salesman, Craig. He was very friendly and helped me understand the difference between purchasing and leasing since i was a first time buyer. I frequently see him when i get service done in my car and he always asks how I'm doing and how i like the car. And if a question about to car comes up, he's more than willing to answer it. I recently went to get my car inspected July 28th and the whole process took what felt like less than an hour. The waiting room is kept clean with a selection of magazines to choose from. Cold water and hot coffee are complimentary. Having cable television is also a plus. After the inspection was over, i highly enjoy the complimentary car wash every time i bring my car in for service. Never had a problem here

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

byMariaJoneson 07/06/2017

Buying a new car has never been so quick and easy. The prices at Century 3 Kia are very reasonable. The sales staff were friendly and professional. Thanks for the great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byBethdaudeton 07/01/2017

I always take my Sorento to Century 3 Kia for service and inspections. Always great service always fast . Great Dealership.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

So far so good

byDaryl_Lewison 06/29/2017

My first time around with century 3 kia was horrible... Gave benefit of the doubt and tried again with a 2nd vehicle .. So far so good. Service and people are great... Thanks again..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2015 Kia Forte

bymrsgardneron 06/22/2017

I absolutely love them!! Whatever I need they get me in and out with kindness! I wouldn't go anywhere else!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My new 2017 Kia Forte LX

bymrkelly412on 06/01/2017

I had just lost my car in a hit and run and wasn't sure how I was going to get a new car. I watched the century3 Kia commercial for downplay mentioned assist and went to their website. I got a call the next day got my information ran was told to come out to pick out my car. When I arrived evertone was so friendly, the process was fairly quick and painless, and I drove off in my new 2017 Kia forte lx that I named Rain because it was a sign of new beginnings.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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