Mike Wood Toyota of Uniontown

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 3:00 PM

Customer Reviews of Mike Wood Toyota of Uniontown

4.5
Overall Rating
(30)
Recommend: Yes (27) No (3)
Write a review: Sales | Service
sales Rating

Connor

byLonnie1752on 09/05/2018

Conner is a good salesman and answer all my questions and got me the best deal possible and goes be on the call of duty. Thanks connor you and Brandon are definitely one of the best at what you do.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

54 Reviews
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sales Rating

Buyer Beware

byKAEon 09/29/2018

Toyota has unfortunately joined the ranks of auto makers who don't include a spare tire, specifically in the 2018 Prius Four. Mike Wood Toyota compounds this problem by not telling the customer that there is no spare tire in the trunk. That's for the customer to discover when the sidewall of one of the tires blows out on an interstate highway on a holiday. Although Toyota will tow you to the nearest dealership, the Service Department is closed on holidays. Having AAA as a backup is of no help, since that's when the customer discovers there's no spare tire in the space provided for it in the trunk. In short, if you're determined to buy a Prius, don't buy it at Mike Wood Toyota of Uniontown. Go somewhere that the sales staff is better trained in true customer service.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Simple repair becomes major

byMichaelon 09/29/2018

I stopped in because I was having an issue with an underbody cover that had pulled away from the clips and was dragging. They looked at it and told me they had to order parts before they could repair it. The cost was over $300. It was so much higher than I expected. Then they said it would be 10 days before they could repair it all because Mike Kelly bought out Mike Wood. So it backed up all the work. Although the service manager Chris took my case and helped me prepare for the upcoming repair. However I am technically out of the use of my car because I dont want to cause any more damage to the underbody. This is so inconvenient. I appreciate Chris for helping me because He did his best to get my situation fixed as quickly as possible, however because the buyout by Mike Kelly it had to be put off for 10 days. I am not a happy camper.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Connor

byLonnie1752on 09/05/2018

Conner is a good salesman and answer all my questions and got me the best deal possible and goes be on the call of duty. Thanks connor you and Brandon are definitely one of the best at what you do.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great service

byacpinkyon 05/31/2018

The service at this dealership is incredible. Charlie McKinney, the person whom I leased off of, went out of his way to give me the best deal and find me the best car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Experience

byHbaker27on 05/15/2018

I had a good experience with this dealer. This is my second vehicle from them and i couldnt be happier

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Toyota For Life

byPetestefon 05/10/2018

Owned over10 different models since 1993...why buy anything else Corolla Camry Solara Avalon RAV Venza Prius and now CHR

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent

byEdb118113on 04/03/2018

This dealership was excellent to deal with. The sales rep Matt Guess and the GM Larry Drake were both easy to deal with. Both were straight forward and didn’t push to buy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2018 tocoma

byNate2112on 03/28/2018

Jack Shaw was the best salesman and I will always deal with him when I have to go back. I will always recommend him to family and friends when they go to purchase a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Poor attitude

byMyronon 03/23/2018

I was interested in a truck I seen online. I went to the delership and they put numbers together. The numbers were out of where I wanted to be. I made a counter offer and the salesman never even took it to the sales manager. It wasn’t like I countered $10,000 under or anything. He said this is the best we can do that’s all we can do. If you wanna come back tomorrow and work on something else we can do that.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

sales Rating

Great Experience

byReedC03on 02/20/2018

Matt Guess and staff were very friendly and helpful. They were not pushy and helped me purchase the vehicle I wanted at a fair price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Very Poor Customer Service

byRayJohnsonon 02/08/2018

Purchased a used vehicle from this dealership for son while he is attending a local college in the area. The follow-up on title work is terrible. It has been four months and no title to my vehicle yet. Even with a new GM follow-up and customer service is dismal.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Car Sales Hayden Conner

byRussell_Cecily_Suttonon 02/08/2018

My husband and I, met Mr. Conner the night we went in to browse vehicles. Mr. Conner was efficient and answered all our questions. He knew exactly what we was looking for and what we expected. The entire staff was welcoming, the place was overall clean. Mr. Conner offered refreshments as we waited, and was very prompt on returning to us with solutions. The next day Mr. Conner had a vehicle ready for us to look at, and test drive. We over all loved the deal that was offered and we purchased the vehicle. About three days later we decided to purchase another vehicle and we decided to go back to Toyota because of how great the experience was the first time. When we went back we were greeted with new members which we also enjoyed because they were knowledgeable and friendly. Mr. Conner assisted with the purchase of our second vehicle as well. He did it again with providing efficient, friendly help. Mr. Conner got us the deal we wanted, and made the process easy for us. Mr. Conner answered his phone each time a text or call was sent his way. Which in case for us is important with our busy work schedules. Would also like to mention the members of Toyota did stay late after hours to get our deals taken care of as well. We were very happy with both purchases, and the people who helped : Mr. Hayden Conner, Larry- General Manager, and Brandon. Thank you all for your help, attention, and welcoming services. In the future I am sure we will return, and recommend many to your dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent Dealership

byWvadan123on 02/03/2018

Best car buying expirience ever. The salesman Hayden did a great job. They met our price and exceeded our expectations. Total buying process was done in less than two hours. This included looking at vehicles, test driving the vehicle, making the deal and completing the paperwork.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great sales

byLorichris18on 02/02/2018

Best service ever. Worked very hard to get us where we needed to be with our payment. Was great with communicating to us about what was going on with our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great Experience

bySuey666on 01/27/2018

I was sorry excited to purchase the new Toyota CHR! My wonderful experience at Mike Wood Toyota made my purchase better than I ever could have imagined! No sales pressure!! Easy to deal with! Most of all they made me feel valued as a new customer!! Even after the sale!!😃

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Buy you car/truck here!!!

byBenKfromCNYon 01/14/2018

Really now, do yourself a favor and go see Ross Torres at Mike Wood Toyota of Uniontown PA. They will truly ensure you have your best best buying experience ever!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great service

byjshawfshson 01/10/2018

Matt Guess was my salesman and he was extremely professional. All of the staff I met at the dealership was friendly and helpful. Matt made sure I understood everything about the vehicle and the financing process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great buying experience and top shelf customer service!

byjef_f1234on 12/31/2017

My wife and I did some extensive homework on a used vehicle. Once we determined our #1 choice for a used vehicle, your dealership made the entire process smooth/easy. Thanks to prompt/thorough responses to our questions from Lisa/Rob, knowledgeable salesman Alex, and an overall positive buying experience, we drove away in a new used car within a few hours. No regrets about any aspect of the buying experience at Mike Wood Toyota!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great people

byZalecresson 12/20/2017

I recently purchased a 2017 Tacoma. Love the truck. Couldn’t be happier. I wouldn’t have wanted to buy from anyone else!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Buying experience

byCorolla18on 12/17/2017

From the moment we pulled On to the lot we felt like family, awesome staff. I will definitely return for my next buying experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Certified Tacoma

byTrixxieon 12/11/2017

Was looking for a low miles certified used Tacoma. Found the exact vehicle I was looking for. Staff was very helpful & friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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