Like A Home Away From Home
The service department as well as the salespersons at Sherwood-Groves helped me in my auto selection and provided me with the real life uses for my new Ford Explorer. I couldn't be happier with the attention afforded me by the entire staff, in particular Erin and Brandon Groves. Knowing I was from out of town, they made me feel at home. Thank you Sherwood-Groves!
A Perfect Explorer Buying Experience
I have been in the market for a top of the line Ford Explorer, and I looked around for quite a while, and ultimately I couldn't have asked for a better car buying experience than the one I had at Sherwood-Groves Auto Group. From the moment that I entered the dealership I felt as though I was special. The General Manager, Brandon Groves, greeted me at the door and invited me into his office. After this, because I already knew what I wanted, there were no pressure sales; rather, they showed me what they had in inventory that met my needs, then afforded me time to make my decision. When my decision was made, I dealt with Chris from Finance. He gave me my options, and I chose the best financing option for my situation, 1.9% for 72 months. Everything went smoothly there, and while I was waiting for my paperwork to be completed, the PowerSports Manager, Erin Groves, saw me walking around the showroom and introduced herself and asked asked me if I had everything I needed. I jokingly said a Sunkist soda would be nice, and lo and behold, in about 5 minutes, I had a Sunkist. I told her she didn't have to, and she told me they stock it in their soda machine. After all was said and done, I left the dealership with my brand new 2016 Ford Explorer Platinum, and I couldn't be any happier with my new vehicle or the experience at Sherwood-Groves!
Love My Edge!
I was just looking, really did not think I could afford a different vehicle. Sherwood Groves helped me lease a 2015 Ford Edge and kept my payments where they needed to be! I've never had a new vehicle before, ever! My salesman, Chris went over every option front to back with me! Really, Really happy with Sherwood Groves!
Best deal in town! No contest!
Where do I start? Back in 2009, I never thought I'd be able to afford to buy a truck from an actual dealership, but I thought, what the heck, I'd give it a shot. I pulled into Sherwood Groves and spoke with one of their fantastic salesmen, and was treated like a person, not a "sale." We went over many options on a vehicle that was right for me, and my budget, and they never tried to force me to buy more, or steer me away from what I could afford. About two months after buying my used truck there, my alternator died. I called up Sherwood Groves, and explained what had happened to the service department. They asked how long ago I had bought the vehicle, and I told them. Even though I was out of warranty, they stated that if I brought the vehicle in to them, they would split the cost of the alternator, and waive the installation fee. Even though they did not have to do this, they made me a lifelong customer. Fast forward to this past Friday, 4/10/15. I came in to the dealership to trade in that same truck on something newer. I told my salesman, Chris Case, just what I could afford, and he showed me what there was out there. I was fighting myself on this purchase, just because I did not want to have a payment on a truck again, but it was a necessary purchase as my old truck was just getting too old. Chris never pressured me into making a decision, nor did any of the other members of Sherwood Groves. In fact, they suggested that I sleep on it, and come back in the morning to discuss more options, even to look at other vehicles to start all over. They could see that I was not happy with what I thought was the only vehicle I could afford. With a fresh start the following day, Chris and I went over several other choices of vehicle that were in my price range, and Avery Snell worked the numbers to find out which deal would fit my budget perfectly. I am a completely satisfied customer in every regard! I will always come back to Sherwood Groves, because start to finish, they are the BEST dealership in town!
Great Local Dealership!
Last summer I purchased a 2013 Chevy Cruze I loved the car but after the hard winter realized that I needed something with 4WD or AWD. I shopped around to several different local car dealerships but no one was willing to give me the trade in value I was looking for. I had my Chevy for less then a year and only had 10K Miles on it. Sherwood Groves was willing to work with me and give me a trade in value I could work with. I ended up purchasing a 2013 Ford Escape that day and I love it! My salesman was Mike, He was fast, efficient, and provided me with all the neccessary information I needed and really looked into the best options possible for what vehicle and payment would work best for me. I truly appreciate all of the help the employees at Sherwood Groves has given me and am glad to have worked with such a great crew while purchasing a car!
The Body Shop at Sherwood Groves has always done excellent body work. I had some rear end damage on my van and had trouble deciding where I should take my vehicle for repairs. Very glad I chose Sherwood Groves! They were fast, efficient, and did excellent work! My daughter recently took her Subaru to the Body Shop after hitting a deer. Her damage totaled over $6,000 but she had her car back within a week and was on the road again. I highly recommend taking your vehicles to this garage!