Springfield Hyundai

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Springfield Hyundai

4.5
Overall Rating
(10)
Recommend: Yes (9) No (1)
Write a review: Sales | Service
sales Rating

Salesman review

byAnnMalcon 01/26/2018

Curtis Wilson did an exceptional job at helping and showing us the cars that we were interested in. He took time to explain every little detail some dealers always seem to leave out. Because of him I walked away with a car with no problem. I recommend him a 120%!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
29 Reviews
Sort by:
service Rating

Springfield Hyundai

bysteve9765on 02/26/2018

Michael Davis is great. He did a great job. Unfortunately, he has no control over pricing. The tires were about 200 to 300 more than the same tires at a store like Mavis. But Michael got me a rebate. He is good, give him a raise.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Salesman review

byAnnMalcon 01/26/2018

Curtis Wilson did an exceptional job at helping and showing us the cars that we were interested in. He took time to explain every little detail some dealers always seem to leave out. Because of him I walked away with a car with no problem. I recommend him a 120%!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Thank you Andrew Lee!

bytpars1977on 01/17/2018

I just bought a new 2018 Sonata and I couldn't be happier. Andrew Lee took care of me, this is the second car I bought from him. I was very pleased with my whole experience at Springfield Hyundai. Highly recommended. Thanks again Andrew!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent

byPaulraffa2718on 01/05/2018

Everett Hogge helped me and I couldn't have had a better experience. Your dealership is the best. Thank you for everything.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

TERRIBLE

bycrvrc10on 08/23/2017

Poor communication. Bad customer service. A waste of time and energy. I bought a car here, a Sonata Eco. My wife drive it and she noticed Holes in the back of the steering wheel. We tried to contact the sales person ( Joe D'ambrosio) by email but he did not reply then we called him after a week.( after a second email that he did not reply either). He told me that Hyundai Springfield is going to fix this and it would take one day at the most. A simple fix. We had an appointment for the 22 August. At the appointment the manager ( Bob Keller) told us that it is perfectly normal to have rough holes ( they are litterally scrapping the fingers when turning making the driving experience not great) all the sonatas have that and there is no way they are going to do something. He mentioned that if we are not happy we have to contact the brand. ( What a hassle after just three weeks purchasing the car). They did not take care of us at all I mean they litteraly made us waste our time . I DO NOT RECOMMEND THIS DEALERSHIP

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
service Rating

Good experience

byDandrasson 05/30/2017

I needed to have a couple of things checked so I brought my car to Springfield. Krista Cherry was very pleasant to work with and although it took longer than I expected, Krista kept me updated on progress.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My new baby blue.

byLittle1blueon 05/18/2017

GM. I emailed and texted Ms. Cheryl Hinton about the swap program. She have a few options ready. Wish your over all people communicated through Dept's. And the numbers where complete at first look. Bumper to bumper use to include those extras. My overall experience was awesome. I am now driving my new sonata and Pray it will be a continued awesome experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

15,000 Mile Service

byWilliamLon 05/09/2017

Everett Hogge, my service associate, did an. excellent job. He was courteous, friendly,, knowledgeable, thorough and professional. I've bee dealing with this service department for fifteen years. My relationship with them is excellent. I bought my 2015 Hyundai Sonata from this dealership. The purchasing experience was excellent. The dealership has been in regular contact with me, making sure I am satisfied with my vehicle and with the dealership. I am a very happy and very satisfied Sonata owner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Team Member Mike Davis

byewangiolon 04/24/2017

Mike Davis is always attentive to what I need to help my car run better and be in good working order. He always advises me well about service matters and keeps me informed about when certain things need to be done. Above all, he is courteous, kind and generous with his time and expertise, explains everything and takes good care of me and my cars. This is also true of other members of the Service Team who have helped me over the years and are still there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Review

byKeith_Jon 04/09/2017

I always receive excellent service from Springfield Hyundai. I have been a customer since 2014 and have leased 3 cars from them. Sales and service department are excellent, competent, friendly, and reasonable. My last service appointment was handled by Michael Davis and he made sure everything was done when promised and at the price quoted. Would definitely recommend Springfield Hyundai to my family and friends.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Lies

byIratebuyeron 01/30/2016

I thought I got a good deal until I found out that I was lied to about the cars features, it seems to that they told me what I wanted to hear instead of the truth. Sadly I based my dicsion on what I was told, which turned out to be completely false.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Great Job Springfield!

byCandLon 12/03/2013

Recently purchased a very nice 2013 Elantra GLS. We were in the dealership several times, and were treated very well every time. Alex M was extremely courteous, professional, attentive, and easy going. Very pleasant to deal with. Thanks Alex and Gary for a nice deal and experience. We would definitely deal with these guys again in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Got a great deal on my terms

bygdjohnson1212on 11/08/2013

We came to trade in our old vehicle for a newer larger vehicle that fit our family's needs. We got the perfect vehicle for the perfect price and were surprised to get as many discounts as possible to bring our car into our price range. The sales people are very open and they leave nothing obscured. We knew every step of the way what we were getting and this dealership is overall a great place to purchase a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Perfect Deal

byheysecretaryon 10/23/2013

Recently purchased a new 2013 Elantra, and working with Gary S was a great experience! He asked me about my driving needs and put me in the car that best suited me. The process was extremely easy and painless. I got a very fair amount for my trade, and had no problems with the Hyundai credit application. We went over everything in the car, under the hood and in the trunk before I went home. I left fully satisfied and continue to enjoy my Elantra!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Would Highly Recommend

byAshleyG01on 10/21/2013

I recently purchased a new Sonata from Springfield Hyundai. The whole car buying experience from the dealership was amazing. Starting with our phenomenal salesman Joe D. This gentleman answered every question that we had and did the best that he could in closing the sale. He was very friendly with our 3 year old while in his presence.I would recommend this dealership to anyone I come in contact with looking to buy a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my car, great service

byeeferryon 10/20/2013

I purchased my beautiful Sonata about a month ago. I had a great buying experience. Everyone was super friendly and they helped me find a price that worked in my budget! They set up everything for me, including insurance, bluetooth and bluelink, before I left the lot and made sure I had every question answered. Including why the passenger airbag off sensor was lit, which was because it will not be on (able to deploy) unless there is someone sitting there. Springfield got me the color I wanted for the price I wanted and every day I am so grateful for my care and continue to be amazed at how wonderful it is.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Customer Service

byjoy40on 10/20/2013

Just want to say that I had a great experience, when I purchased my car from Springfield Hyundai. My thanks to Alex M for his patience and assistance. I also want to thank Anthony L for making my experience with Springfield Hyundai a good one. I would definitely recommend stopping into the Springfield Hyundai dealer, if you want great service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Buying Experience

bybrettcreightonon 10/17/2013

It was a very pleasant buying experience I had at the Springfield Hyundai dealership. Joe D' helped me out greatly with all of the questions I had not only about the specific vehicle, but everything that came in to play when buying a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bought two cars

byalicia19on 10/17/2013

We had a great experience @ Springfield Hyundai not just once but twice. We bought a Santa Fe in August and then returned in September and bought a Santa Fe Sport. Our salesman Joe D was terrific! He was very patient as I test drove multiple vehicles trying to decide what I actually wanted. They didn't pressure us into buying and were very knowledgeable and helpful during the decision making and financing process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Sonata Lease

byrweath1on 10/17/2013

I wanted to say thank you to Anthony at Springfield Hyundai for making my experience with Springfield Hyundai a good one. I'm always a little nervous when purchasing a car but I have to say, this was a pleasant and hassle free experience! My new Sonata is awesome!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Springfield Hyundai best customer service

byZehon 10/17/2013

I am a fleet manager of over 550 vehicles and I use Springfield Hyundai for 4 reasons. 1. Low costs of the vehicles 2. Outstanding customer service acquiring cars for my fleet has never been easier 3. They have great inventory 2nd to no one else. I am no longer ordering vehicles for our fleet because of Springfield Hyundai. 4. When our company employees ask me about purchasing vehicles I send them to Springfield Hyundai knowing they will receive the best serviced from this dealer while not having to haggle over prices

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership
Google Map