Bergey's Buick GMC

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 4:00 PM

Customer Reviews of Bergey's Buick GMC

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

Experience Buying a 2015 GMC Acadia

bypjusticeon 12/29/2017

Dealership was great to deal with and prices were very good. I had an issue with MD state inspection in that the tires didn't pass. The manager at Bergey suggested I go to my local GMC dealer to get their opinion. That dealer said they would not pass state inspection due to some dry rot in the treads. I spoke with the manager at Bergey's, who called the service advisor at my local dealership, and worked out a deal so that 4 new tires were covered. They stand behind their product, and I would recommend them for their competitive pricing, excellent service, and impeccable integrity.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
20 Reviews
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sales Rating

Experience Buying a 2015 GMC Acadia

bypjusticeon 12/29/2017

Dealership was great to deal with and prices were very good. I had an issue with MD state inspection in that the tires didn't pass. The manager at Bergey suggested I go to my local GMC dealer to get their opinion. That dealer said they would not pass state inspection due to some dry rot in the treads. I spoke with the manager at Bergey's, who called the service advisor at my local dealership, and worked out a deal so that 4 new tires were covered. They stand behind their product, and I would recommend them for their competitive pricing, excellent service, and impeccable integrity.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service

byTheCrumpson 07/17/2017

My wife and I just purchased a Pre-Certified 2014 GMC Terrain from Bergey's. Our sales person Glenda Bergey Leatherman was a joy. She made the experience truly painless. She got the ball rolling prior to us arriving with the credit review/approval. With the financing already out of the way we weren't sitting around for hours. The entire process took maybe 2hrs total. Jay Kircher our finance associate was informative BUT not at all pushy. He laid out options to consider but NEVER made it life or death which I will always respect. Once all paper work was signed and completed Glenda walked the wife and I through the setup of the Phone system, SiriusXm, etc.. and answered any questions we may have had (again Professional Service from Beginning to End). I would recommend Bergey's to my family and friends, because I know they will be treated with care and respect. As another reviewer stated, if you want to purchase a car from a dealer who stands behind their vehicles, Bergey's is the place to go.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Used car purchase

bypdm2on 07/01/2015

Jeff Nice made purchasing our 2013 Buick a very pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Tahoe service at Bergey's.

bywrprutzeron 01/07/2015

As always, the people at the service desk were friendly and totally professional. The car was serviced in a timely manner and it is comfortable in the customer waiting area. Great job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change

byRalfson 12/26/2014

Stopped in for an oil change with no appointment. No problem did it right away plus checked all the fluids. 45 minutes in and out plus a free car wash! Also got a discount since I bought the car there!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

As always, pleasant customer service!

bylewijenon 12/19/2014

The young man at the service desk (unfortunately I can't remember his name) is always incredibly friendly and personable. He is pleasant and knows his job very well. He's the perfect person to have working at the desk with customers!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

pleasant experience

byglenixon 12/19/2014

The service dept (Dante and Mr.K.) were great in trying to solve the problem I had with the Encore shimee. I finally decided to trade it in last Saturday and this is the second time this year I had the pleasure of dealing with Renita, she makes purchasing a car a pleasant experience, along with Dave and Derek.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Nov_2014

byCSailboat1on 11/05/2014

Chuck Bernatowicz was great to work with. He kept me up to speed with the progress and followed through on each request I had.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Totally Satisfied

byMaycoon 11/03/2014

Accommodated though late to my appointment.In and out. Scott DeMent (my salesperson) was even concerned that all went well with my service and vehicle performance.Service manager was very pleasant.Looks like I picked the right dealership;quite a distance but well worth the travel.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2008 sierra 2500hd

byGil_Sron 10/11/2014

When I scheduled my apointment I was informed of all cost up front. All requested work was performed and at stated cost. I was promptly informed at completion. Satisfied as usual!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Bergeys service

byresiion 09/30/2014

The price for the oil change was okay, but I used to take my car to Lansdale Chrysler before I moved to Souderton last year, and they never charged me to replace a taillight bulb...no labor charge and no bulb charge, so I guess I'll drive a little further and go back to them for my service needs....I also didn't get a call that the car was done until the second day they had it for an oil change.....seemed a bit long for a minor service....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Collision and Oil Change

byK2Keithon 09/15/2014

Had car in for repairs at the Collision Center and they made sure I got an Oil change I needed when they were done with the repairs. Picked up the car clean and oiled. Was very happy. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Superior service

byCRBLNB1on 08/15/2014

My new 2014 Acadia Denali with less than 4,000 miles on it began making a whining noise and I was concerned it could be a potential issue with the transmission so I took it in to be checked, it was reported that the fluid level was low. The service personnel were all supportive and assured me that the issue would be resolved. The level of service I received could not have been better.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Bergey's GMC Service Department

bywrprutzeron 08/09/2014

I've always been impressed with Bergey's service department. I've talked you guys up so much that two of my neighbors are now utilizing your service. Keep up the good work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Bergey's Souderton Service Dept.

byGenevieveTollon 06/18/2014

I called last minute late Friday about the lift-gate struts failing on my SUV. The service department got me in the next day and it was done in less than 20 minutes! Great experience, as usual at Bergey's Souderton!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great dealer, great service

byKeithEveretton 02/03/2014

Friendly staff; competent work done quickly at a fair price.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bergey's is the best!

byPhillymommaon 11/10/2013

My husband and I just purchased a vehicle from Bergey's. The staff and sales associates were extremely nice and respectful. We had to travel a distance to get there, but it was well worth the time. I would recommend Bergey's to my family and friends, because I know they will be treated very well. If you want to purchase a car from a dealer who stands behind their vehicles, Bergey's is the place to go.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience!

bylvitaleon 09/03/2013

Our experience with this dealership was, by far, the best car buying experience we have ever had. Our salesperson was straightforward, fair, knowledgable and respectful. We will be back next time!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

bycwt330on 05/14/2013

Staff did a good job keeping me up to date with my car's progress. The windshield needed to be replaced by a third party. They took of that for me in addition to the normal oil change service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Buying Experience

bynybyronon 08/10/2009

I just had to write about how pleasant my buying experience at Bergey's Buick GMC was. I bought a cargo van, and from beginning to end, the transaction went smoothly. Jeff Nice, the used car manager, was extremely helpful throughout the whole transaction, and was a terrific person to deal with. I would recommend this dealership highly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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