Used Car World

Customer Reviews of Used Car World

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Sold Truck with Rusted Out Frame, Refused to Assist in Any Way

bykellez123on 04/12/2018

Aimee Marie · February 7, 2018 Dan was great to work with during the buying process. We knew what vehicle we wanted when we walked in the door thanks to their website being current. He seemed very helpful with any questions we had. I believe it was less than an hour from the time we walked in that we walked out with the truck. Unfortunately in the first couple of weeks it needed quite a bit of work. The alternator was bad, the steering knuckle needed replaced, and the electrical started with some strange issues. Approximately two months after the truck was purchased, the differential started leaking. My mechanic put it on a lift and discovered extensive undisclosed frame damage. Dan has repeatedly told me he would contact the owner, but I still have yet to hear any response. This truck is unsafe to drive, and they do not seem to care. Very disappointing as I am now without a vehicle again, despite just buying one. Avoid this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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