North Hills Toyota

Today closed
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of North Hills Toyota

4.9
Overall Rating
(51)
Recommend: Yes (51) No (0)
Write a review: Sales | Service
sales Rating

Exceptional service from inception to completion

by Lifesource on 10/01/2017

My experience with North Hills Toyota began on the internet. From the moment I encountered your personnel they were very professional, courteous, and extremely knowledgeable. I first started with page and she went above and beyond to get back with me let me know the status follow up and provide everything that I need it. It was then handed off to Mitchell Black who continue with extraordinary customer service. Mitchell also was thorough, knowledgeable, and possess Superior customer service. He knew that I was in a rush and he maximized my time completely. He made sure everything was in place so when I came on Saturday that it was in the window of time the hour-and-a-half that he said he said an hour but I had to ask for some other things so within the window of time he indicated. He made sure I was completely satisfied content knew what the next step was going to be and connect me with Joe the finance person for my lease. After meeting with Joe he also continued the quality customer service reflected by North Hills and again was very thorough efficient and professional. I was then handed back off to Mitchell who sealed the deal. I felt extremely comfortable I didn't feel I was taking advantage of as a woman I felt they did not undermine me and I feel like I got a very very good deal. I should also say that when I open the door when the door was open for me excuse me all the other salesmen greeted me and during the time that I walk throughout the dealership everyone was polite, professional, and courteous.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

85 Reviews
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sales Rating

Exceptional service from inception to completion

by Lifesource on 10/01/2017

My experience with North Hills Toyota began on the internet. From the moment I encountered your personnel they were very professional, courteous, and extremely knowledgeable. I first started with page and she went above and beyond to get back with me let me know the status follow up and provide everything that I need it. It was then handed off to Mitchell Black who continue with extraordinary customer service. Mitchell also was thorough, knowledgeable, and possess Superior customer service. He knew that I was in a rush and he maximized my time completely. He made sure everything was in place so when I came on Saturday that it was in the window of time the hour-and-a-half that he said he said an hour but I had to ask for some other things so within the window of time he indicated. He made sure I was completely satisfied content knew what the next step was going to be and connect me with Joe the finance person for my lease. After meeting with Joe he also continued the quality customer service reflected by North Hills and again was very thorough efficient and professional. I was then handed back off to Mitchell who sealed the deal. I felt extremely comfortable I didn't feel I was taking advantage of as a woman I felt they did not undermine me and I feel like I got a very very good deal. I should also say that when I open the door when the door was open for me excuse me all the other salesmen greeted me and during the time that I walk throughout the dealership everyone was polite, professional, and courteous.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2017 Highlander

by goldena3 on 10/01/2017

Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Service

by wattemi11 on 09/24/2017

My salesmen Jeff took the time to get to know me and worked with me to create a deal I could truly afford and find a car I would love.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My purchase and experience at Toyota in North Hills was fantastic and great

by Kathryn34 on 09/07/2017

I enjoyed my time with the staff. They were easy going and friendly. Craig was an exceptional sales person that had my roommate and I laughing the whole time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

2017 Rave 4 LE

by CarolWalters47 on 09/02/2017

Josh was my Sales person, & he was very helpful in answering my questions or concerns. I was very pleased with the experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Good experience with North Hills Toyota

by lyears233 on 08/22/2017

It's very fast, and the price is good. The service is great too. I was switching between different dealers (and I even thought of going to Washington to buy a car). But it turns out that North Hills have great deals and they treat people with respect.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great service

by Marviretired on 08/07/2017

It was very quick I used more time than was used to finalized everything I have never went to look at a vehicle and drive home before sun set.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent experience

by akachinko on 07/25/2017

Ricardo was very patient with me, and he went above and beyond when addressing my concerns and questions. Not only did he help me in person, but he let me know to call or email him with any questions I may have after I bought the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Happy owner of a new 2017 Toyota Tundra 1794

by Raymond_D on 07/24/2017

My sales representative Craig Conway was Friendly, knowledgeable , fast and gave me options that serves my needs with the final decision in my hands.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Toyota Prius 3 Touring

by JamesMM5 on 07/17/2017

The people were very helpful and nice! They made the car buying experience pleasant-no surprises! I recommend this dealership. Claudio was very upfront and willing to find the right car for us-great job!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

17 Corolla LE!!!

by Schuy44 on 07/16/2017

I called on my way to the dealership, almost in a panic, due to my previously owned vehicle being a piece of crap. Bill, gave Dave Pribanic to e, he understood my situations (divorce/ finances) and he put me into a brand new Corolla. My first brand new car ever!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

new car

by EdwardS64 on 07/15/2017

I liked the salesman and the efficient process, everyone was courteous and patient. Showroom is very attractive and the staff eager to help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Purchase Experience

by NickolasL on 07/04/2017

Craig our sales rep was very knowledgeable about the vehicles and pleasant to work with offering sound recommendations. We were able to negotiate a fair price with the options we wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Well worth the Drive!

by pete_terri17 on 07/02/2017

We came from Cleveland, Ohio to purchase our vehicle and everyone there made us feel very welcome and like we were VIP's. Fast, efficient service and stayed late to get us out the door with our new vehicle. We would definitely buy a car here again!! Well worth the drive!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

10/10 stars

by MatthewKinn on 06/26/2017

Dave went above and beyond. I wouldn't hesitate to purchase another vehicle from Toyota. Great truck, great price. Highly recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Quick and friendly service

by Bharesh on 06/25/2017

Went to lease a car that is reliable, economical and light on the wallet. Did not do too much homework on the car I wanted to lease, but knew Toyota was at the top of the list. Went to this dealer first and was welcomed with quick and friendly service. The whole process of leasing our Corolla was done within a speedy time frame. After leasing we were shown in detail the features of the car and dash - this helped a lot.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Easier than I thought

by wanthonesty on 06/21/2017

Received a ride to the dealership since I was without a car. Salesman explained many of the features of the car and gave me ample opportunity to ask questions. I felt comfortable during my test drive and did not feel pressured at any time. No one tried to "sell me" options I did not want.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Pleasurable experience

by JohnZivk on 06/19/2017

The Product Specialist and Gen Mgr were warm and welcoming and made the experience pleasurable. I highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

My Car buying Experience

by Maryann922 on 05/30/2017

Dave Prebanic was very knowledgeable and accommodating Dave was able to answered all of my questions. My buying experience was stress free.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Thanks Mitchel of North Hills Toyota

by xjb4h0u on 05/24/2017

Mitchel helped us through the purchase of a new car, giving us many options, trying to find the right car for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Happy Customer

by Jefffroehlich on 05/24/2017

Friendly convenient service. I was permitted to talk about and test drive several vehicles to find the right one. I was very happy with the overall experience and very happy with my new RAV4.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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