Dean Honda

Today 9:00 AM - 6:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Dean Honda

4.9
Overall Rating
(72)
Recommend: Yes (71) No (1)
Write a review: Sales | Service
sales Rating

2021 Honda Pilot Purchase

by Steve R on 10/22/2020

John “PAZ” was very courteous and answered any questions we had. Seemed very knowledgeable about the vehicle we purchased and made it a good experience. I would highly recommend John and Dean Honda

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
165 Reviews
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sales Rating

2021 Honda Pilot Purchase

by Steve R on 10/22/2020

John “PAZ” was very courteous and answered any questions we had. Seemed very knowledgeable about the vehicle we purchased and made it a good experience. I would highly recommend John and Dean Honda

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

by Regina on 10/19/2020

My experience was quick and easy. The service technicians were helpful explaining everything I needed and very thorough.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Recent inspection and service

by Robert L Weeks on 10/05/2020

My wife and I were pleasantly surprised with our recent visit and service at Dean Honda. The only concern that I had was that not enough attention was being paid by some of the staff to wearing their protective mask while going through the customer waiting area. I was told that my concerns would be addressed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Dean Honda Service Department

by Gunner Prince on 09/30/2020

I bought my 2010 Honda Accord from Dean Honda 9 years ago in September 2011. This is my 2nd Accord and it has been the most reliable car I have ever owned. Dean's service department has always treated me fairly and they have always properly addressed the issue right the 1st time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great people

by Great people on 09/28/2020

Both John "Paz" and Vince A. were super to work with. The atmosphere was so friendly, yet so professional. Great people and place to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Car maintenance

by Noreen on 09/26/2020

Staff very polite and courteous. Easy scheduling and completed when promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service customer

by Bill Schottenheimer on 09/17/2020

Always a friendly person to wait on you. They always explain any work needed and give you the option to have it done there. Never push about having their people do the work there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

M

by Pat Greb on 09/15/2020

Everything was fine for my last visit. The work took a little longer than usual.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Exceptional Internet Purchase

by Angelica on 09/14/2020

I live in Wisconsin. I was looking for a specific car in a particular color and Dean Honda was one of 3 places in the country that had the car on their lot. I worked with Rick Hess, their internet sales person, and via text and email, I purchased a car. I was hesitant that the actual car would be there since I was not able to fly to Pittsburgh for a week to take delivery but the car was there. Rick Hess was great to work with. He was incredible responsive, even after- hours! The financing staff were very courteous and professional as well. I was in and out of the dealership in a little over the hour. Thank you Dean Honda for a wonderful experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service As Usual

by Velrev on 09/13/2020

Have been going to Dean Honda since 2016 when I purchased a pre-owned vehicle. The service is always great and the service managers are always helpful and listen to your concerns. I am very happy with Dean Honda Service as they have high standards and very high level of customer satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Faulty Air Conditioner

by Ed Falenski on 09/08/2020

Needed to replace condenser. Found out it was still under warranty

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

new car purchase

by Dean Honda on 08/29/2020

I had a wonderful experience purchasing my new car. The salesperson Bobby was very patient and kind.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best buying experience

by Moncks on 08/27/2020

Who buys a car in the middle of Covid 19? We did! Dean Honda was exceptional along the way. The cleanliness of the facility and safety precautions were great. In addition we worked with Bobby as our salesman who broke everything down for us. Dean Honda is the way to go!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Rick Hess

by Danette Ramsey on 08/22/2020

Rick Hess made our purchase for a first car for our 16 year old daughter seamless. He was very kind and willing to work with us as much as possible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Dealership

by Chris on 08/22/2020

Bob makes purchasing/leasing a car a relaxing experience. No pressure and works to meet the customers goals. I have purchased 3 cars from Dean Honda and completely happy with the experience every time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Honda Passport Sport

by Mary T on 08/20/2020

I love my new vehicle. Dean Honda was able to get me the model, style, and color I wanted and worked with me on the financing. We were able to use my financial institute of choice. Thank you Lisa, Vince, and Mohammed (my first contact and guide to the new vehicles' lot on 51. You all contributed to making my buying experience the best ever!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service at Dean Honda

by B Snyder on 08/01/2020

I recently had my state inspection done at Dean Honda. The service was excellent. I was able to get an appointment within days of my call. They took my car in at the scheduled appointment time. The service was done promptly and everything was reviewed with me when the inspection was completed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Exceptional Service

by Cack005 on 07/31/2020

Our salesman was great. He helped us find exactly what we wanted in our new car. He also took the time to go over all the options the car had. It was the best car buying experience I ever had! When we found the small problem we had, they took care of it right away.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Most Recent Service Visit

by Bill on 07/29/2020

I recently visited the dealership for the Express Oil Change service. The service write-up and work itself were both performed expeditiously. Check-out was a breeze and the complimentary car wash is always appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Annual Inspection

by Joanne Garloff on 07/29/2020

Great service as always at Dean Honda! Combined annual emissions/inspection and 35,000 mile maintenance in one visit.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Used car purchase

by Richie on 07/16/2020

Just bought a hrv and sales and service was great. They helped me out through the questions and made everything right

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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