Central City Toyota

Today 9:00 AM - 5:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 3:00 PM

Customer Reviews of Central City Toyota

4.8
Overall Rating
(4)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
sales Rating

Excellent experience with used car purchase at Central City Toyota

by Bonnie on 05/09/2020

Salesman, Manny Truong's, customer service. He was knowledgeable, thoughtful, patient, friendly and always responded quickly and accurately to questions and requests. Kelsie in Financial Services was also very accomodating and timely.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

79 Reviews
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service Rating

Customer Service was great!

by Dennis on 05/16/2020

service update while my vehicle was being worked on and the window to relate with the agent my vehicle was assigned to all through the time my was being fixed. It was a great customer experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent experience with used car purchase at Central City Toyota

by Bonnie on 05/09/2020

Salesman, Manny Truong's, customer service. He was knowledgeable, thoughtful, patient, friendly and always responded quickly and accurately to questions and requests. Kelsie in Financial Services was also very accomodating and timely.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Overall good

by Constance on 05/08/2020

Pleasant got right to the point. Didn't pay for what I isn't need. In and out . Lovely.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

The friendly and courtious service from the staff.

by Cloval on 03/24/2019

The friendly and courtious service from the staff along with the indept explaination of what is to be done or what is done, give's me satisfaction each time I enter their facility.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

replacement of airbag inflators

by dancrofts on 03/22/2016

I picked up the phone two weeks ago and quickly got an appointment to replace my car's airbag inflators. I got both an e-mail and telephone reminder one day in advance. When I arrived yesterday, the car immediately went to the repair shop and the work was completed within two hours. Everyone involved was helpful and professional. I couldn't be happier. I bought this car (a 2007 Corolla) from you a year ago.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

A rock solid customer.

by artfil on 03/18/2016

I've liked it for 16 years--same vehicle, same prompt careful service.Service requirements carefully explained. What must, what should, be done; what could wait.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Central City Toyota Philadelphia

by TomToyota99 on 03/17/2016

Frank and Brian give me a really smooth Toyota repair experience. I enjoy the easy drop off and pick up, shuttle and the free coffee in the morning.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Awesome!

by RaeSemidey on 03/15/2016

The dealer was nice and calm. He wasn't pushy at all. Took the time to answer all of my questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service

by Donna305 on 03/13/2016

I really really like that all the reps kept me informed on everything that was happening with my new SUV.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service !!

by DysonDaniel on 03/04/2016

Great service. Archie Gibbs, the service advisor did a good job and followed up with details !! Keep up the good work .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Customer Service

by Mrs_Blocker on 03/04/2016

Everyone was polite, courteous, and respectful. My work was done within the time they told me it would be done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

In For Service

by MsKaren3 on 03/01/2016

Continued effort on the customer service representative to keep me informed of the issues and cost. The waiting area was comfortable and WiFi was available.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Happy With Service

by WandaCox on 03/01/2016

everyone was very friendly and I really appreciated the courtesy shuttle back home and then back to Toyota to get my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Ms. Johnson

by Johnsons4 on 02/27/2016

No long wait time. Appointments that are readily available. Employees are couteous to the customers. There was no toilet paper in the bathroom.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Recent Car Inspection on 2009 Toyota Corolla

by feighanj1 on 02/25/2016

The overall service from Advisor, Frank. He was quick to get back to me and helpful when it came to allowing me to pick up my car, mid-inspection, to take care of a personal matter.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

My recent service visit

by GeraldToyota06 on 02/24/2016

Fast, courteous and very effectively addressed my issue...needed a new electronic key made. However, I thought the price was high at $250 but the service great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Always great service

by Lyniesha on 02/24/2016

Courteous staff always willing to help. I didn't have an appointment but still was able to get my car serviced in a timely manner. Fritz is a excellent mechanic I highly would recommend him to all my friends and family. Keep up the good work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

BrianChrist

by BrianChr on 02/24/2016

They were very fast; It was convenient and the invoice that I received was very clear for services rendered. Thank you for the work you did and keep up the great work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Central City Toyota

by Japheth on 02/24/2016

This is the second time I've been to this location. The service reps have been very professional, honest, and communicative. Good experiences all around.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

I'm impressed by the quality of the service (as a Honda owner))

by grugy_6119 on 02/24/2016

The service center was very clean and new. The staff were very kind. The communication was excellent (both in person and on mail/phone

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

My experince at Center City Toyota service center.

by IDEARRY_2 on 02/24/2016

I liked the way I received fast service, and the way I was treated as a customer. Also I like the friendly pick-up service that was provided for the customer when their vehicle was ready to be picked up.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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