Del Chevrolet

Today 9:00 AM - 5:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Del Chevrolet

4.4
Overall Rating
(47)
Recommend: Yes (5) No (1)
Write a review: Sales | Service
sales Rating

New Car

by AnthonyS on 03/01/2017

Sales rep Donnie Short was great. Knowledgeable and flexible. Willing to work within our parameters and give us all our options. He made the whole process easy and enjoyable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
47 Reviews
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service Rating

Greatest place to get a car and all your service work.

by Derrick066 on 04/05/2017

I've gotten all my cars for the last 2 decades and had them serviced at your dealership. I refer all my friends and neighbors to you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Professional and Friendly

by DBA2410 on 03/28/2017

Shawn the service writer if very accommodating and professional! Always willing to help me with my Corvette and is patient and understanding of my service needs some of which might be out of the ordinary. Joe the technician always has car ready when promised (clean) and preforms all requests as asked and right the first time. Just a first rate team. Wouldn't take my 2016 Corvette anywhere else

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Car

by AnthonyS on 03/01/2017

Sales rep Donnie Short was great. Knowledgeable and flexible. Willing to work within our parameters and give us all our options. He made the whole process easy and enjoyable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great

by acefsw1 on 01/27/2017

Audrey took great care of me and got me into a car that suits my lifestyle perfectly. She was also able to give me a great deal on a close out model- I saved thousands of dollars- and same day financing. I came to the dealership right after work and was able to walk out with a new car that evening. Enjoying my new Chevy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very dissatisfied customer

by froggie10019 on 08/30/2016

I purchased a 2010 Chevy Malibu from Del Paoli on June 16. The car had low mileage, one owner and no accidents. We took a test drive and found no problems. We bought the car and arranged to pick it up the next day. The sales rep. said they would clean it up. We picked it up the next day and when driving it home, we found gauges on the passenger inside door hatch. My husband cut his hand when he opened the car door. We called and were told to bring the car back in. When we returned, the Mgr. of used cars told us the damage was "wear and tear" and a common issue with these cars. He took that car to the garage and when he brought it back, the gouges were filed down. The latch still wasn't smooth, the plating was sharp (it could still cut your hand) and peeling off. We absolutely were not satisfied. The manager walked away and said that was the best he could do. This was damage done to the car by Del--it happened when they had custody of the car. The car was fine when we bought it and it was damaged overnight. To say that it was "wear and tear" is ludicrous. Wear and tear doesn't produce gouges. I am still very upset at how we were treated. Del damaged the car and did next to nothing to fix it. They should have replaced the latch that they damaged. And please don't post the cut and paste response about how important your customers are and to please call Jim, the business manager. I've called repeatedly, left my number and have never been called back.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Del Chevrolet Great Place

by Tasha1962 on 05/11/2016

Vey great place to buy a car. Very good customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Terrible - Cant Trust this Dealership

by patrickconlin on 12/30/2015

Del Chevrolet in Paoli PA sold me this vehicle just off the trade in lot. I paid in full for the car prior to the car being "run through the shop". Promised to run it through the shop and fix all major problems. Within 30 days I have replaced the transmission, replaced the rear main seal, replaced the power steering hose and as you can see in this video every time it rains the car fills with water. YouTube video is a demonstration of some of the problems experienced at this dealership. https://www.youtube.com/watch?v=STWcsDi11-8&feature=em-upload_owner&app=desktop

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

I tried to buy a truck but the salesman got in the way

by chevybill41 on 08/20/2015

I went to Del to introduce myself (Shaughn) and let the salesman know I was looking for a truck for my son. The salesman gave me a book on Silverado's. I asked him how often inventory changes. He said he could get anything from any lot, just give him the VIN. I emailed him several times, came back again to check inventory and was told all VINS had 18 digits and I was submitting only 17. The last attempt when visiting this dealer was Shaughn laughing at me when I arrived the 3rd time and said "Are you tired of looking around? Are you every going to buy?" I did buy, the next day, from Lafferty Chevrolet using an excellent salesman who apparently isn't afraid to do a little work! Shaughn must be related to someone....

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

service Rating

Flat tire

by Karl7301 on 04/02/2015

When I arrived without an appointment, the staff helped me quickly. The issue of the flat tire was addressed quickly. I'm very grateful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

greatful!!!

by Kellyrox1001 on 04/01/2015

Everyone was fantastic! They got me approved and into a brand new car that I love!! No one fought for an approval like they did with my credit score, now I'm able to have a good safe car for my 3 month old son!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Routine service at Del Chevrolet

by HODSr on 03/04/2015

Wait for oil change, tire rotation, fluid check and recall check went faster than estimated in a clean, comfortable waiting area with WiFi. The pricing through one of my apps (maybe the Chevrolet app) was as good as I could have hoped for. I always seem to get Mark. He always conducts himself as a professional. Just a really good overall experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

My first time service was an awesome one!

by khsattler on 03/04/2015

Even though it was the last day of the month and it was inspection time I was told...my vehicle was fit into the busy schedule because they knew I was coming from far away, and it was serviced in a very timely manner. Thank you :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2015 Chevy Malibu from del Chevrolet

by bubbacar on 01/21/2015

Shaughn, the sales pro was terrific as were all of the people I interacted with. Two issues arose after driving away...I received the vehicle report via email telling me the tires were not inflated properly and I noticed that the inspection sticker was 5 months old and needed to be updated and replaced. Furthermore, the car ride is not good as the engine pushes and pulls back especially at high speeds and the car tends to bounce quite a bit. Very disappointing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

A great experience not like other dealers

by HelenePC on 01/14/2015

Extremely friendly and customer service oriented. I accomplished exactly what I was hoping to find in a new car lease in record time! I leased the car on the spot and will definitely return when it ends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Del did a thorough check for battery failure to remain charged...

by highflyer00 on 01/13/2015

Del service checked out and provided detailed printout on our one year old AAA battery that lost ita charge twice in two weeks requiring AAA to come out twice and power jump the battery with it registering 3 volts. We were afraid there was an electrical issue with the Equinox but service checked out fine with no power drains and the AAA battery lost some charge after you charged it but Del experience with AAA was that they would require a third call with the battery failure before they would admit a bad cell or battery failure and replace it. The battery was replaced on Christmas 2013 and failed on 12-26-14 and a few days later, same tech and same process of testing, finding low voltage but said it should be fine run the car for 30 minutes. We want Del to replace with a Delco and they suggested we wait for the third call to AAA so that AAA will admit failure and prorate a credit to us on this bad battery.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

oil change and inspection

by golfer67 on 01/07/2015

very friendly and fast service, also used gift card for work done i have going there for service over 10 years and always did a great job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service par excellance!

by mikegrl on 12/31/2014

As always, I think the service department at Del Chevrolet is outstanding. That is the only reason I continue to get cars from them. I would like to try other makes and models, but I can't leave Del!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Del Chevrolet is Fantastic

by ajm1215 on 12/19/2014

My salesman Shaughn Kelly could not have been more helpful or accommodating. Kevin and Pete were extremely helpful as well. They all worked with me to get me to where I needed to be. It was a very pleasant experience all around and I will highly recommend Del Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2015 Silverado

by sherby on 12/19/2014

The staff was friendly Mark (Hutch) explained the ins and outs of what I was looking for. Introduced me to some of the staff if a problem should happen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Del service

by Juniper_210 on 12/19/2014

Mark in service is a real asset to your dealership. He always makes me feel welcome and gives me an honest and fair deal.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Equinox

by bethngordy on 12/19/2014

We were met at the door by a salesman who immediately made us feel welcome. We explained our needs. He "sprung" into action. We knew the type vehicle we wanted. He had one brought to us to test drive. We loved it! We walked out a short while later the owners of a brand new Equinox! We will be return customers when the need arises.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
about our dealership
Google Map
Amenities
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Customer Lounge Area