Jeff D'Ambrosio Chevrolet

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Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Jeff D'Ambrosio Chevrolet

1.0
Overall Rating
(2)
Recommend: Yes (0) No (2)
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19 Reviews
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service Rating

Avoid this dealer and Chevy traverse!

byMomofthreeon 06/21/2018

Let me start by saying we have owned 2 GM Saab’s, a Tahoe, equinox and now this traverse. I took this traverse in for check engine light and multiple oil changes. All while under warranty. Of course right before the 5 year warranty ran out we are told we need a new transmission. This is a five year old car. Between jeff d’ambrosio chevy telling us we were not “loyal” GM owners and the back and forth waste of time with GM “corporate professionals” ended in ZERO results and a waste of a month of my time. Stay away from this dealer and from chevy all together. Go look at ford, Toyota and Honda. Don’t make the same mistake we did and think chevy would stand behind their vechicles.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Price change

byMn12345on 04/19/2018

We came into your dealership and asked for a price on new truck after Dillon went into the sales manager office he gave us a price we never negotiated about the price just said OK. Dillon asked us to come back Saturday so they could look at our old truck that's why we didn't complete the deal Friday night. Before we left he wrote down the price and gave it to us. On Saturday they looked at our truck, we said no to the offer and wanted to continue the new truck purchase without the trade that's when Dillon said we made a mistake now the price is more. Never once was any internet price talked about. I suggest in the future your dealership treat customers better.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
service Rating

2014 Silverado Crewcab maintained to last forever

bymichaelolearyon 09/07/2015

Oil change, tire rotation, yearly inspection and check for software upgrade for 2014 Silverado Crew cab. Appointment was set up for my convenience - staff was very friendly, professional, and responsive. Especially happy that first 24,000 miles maintenance is free! Two things most important in selecting where to buy a vehicle: good price and great maintenance!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Two things most important in buying a vehicle: good price and great service

bymichaelolearyon 09/07/2015

Oil change, tire rotation, yearly inspection and check for software upgrade for 2014 Silverado Crew cab. Appointment was set up for my convenience - staff was very friendly, professional, and responsive. Especially happy that first 24,000 miles maintenance is free! Two things most important in selecting where to buy a vehicle: good price and great maintenance!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Trusted friends for service, safety, and satisfaction

bymichaelolearyon 01/15/2015

The service department at Jeff D'Ambrosio takes such a personal interest that when I call, I am greeted with "Hi, Mike" before I even say who I am. As quick as I mention my request, I am scheduled for immediate attention. This time, I had a leaking tire and they said bring it in right away. They examined the wheel and found the rim was bent and had a crack; ordered a replacement for the next day; and since I was due for an oil change, scheduled me for service to coincide with remounting my tire. Service is always quick, courteous, friendly, and considerate! This is why I bought my last 4 vehicles at Jeff D'Ambrosio.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Change of mind.

bySJDempseyon 12/25/2014

I was dealing with Matt . He was very helpful and conscience of what needed to be done. This turned out to be a good experience. After this experience I may have changed my mind about this dealership. I had lost faith here after a bad experience. I may be coming back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best experience buying a car ever!

byFoxknollon 12/19/2014

Staff was very attentive. Did not waste my time or try to influence my decision. Was very helpful with deciding on method of financing without trying to persuade us. Best experience ever buying a new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quick service

byJC103on 10/18/2014

Brought car in for a recall issue, was in and out within the time I was told it would take. Everyone was friendly and made me feel I was a valued customer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

Great experience.

byCommajeeeezon 10/16/2014

I had some trouble at other dealerships finding the vehicle I want for the price but I liked and the staff at Jeff D'Ambrosio was able to get me into exactly the vehicle I want and the payments were where I wanted them to be I will definitely be back for my next truck. Donna and Lisa are wonderful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

A great experience

byJCEdgaron 10/15/2014

We returned to the dealership because we had such a good experience in Feb. We experienced the same this time. Donna Urban assisted us in selecting our new Silverado and was incredibly helpful. She offered many suggestions and made sure we received all of the discounts available. We were unsure of what we wanted to do. Donna gave us all of the info we needed to make the right decision for us. There was no pressure, definitely not what we have experienced at other dealerships. We looked at different scenarios and selected what worked for us. We have recommended the dealership to others and will continue to do so.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Silverado HD 2011

byGoosehunter1on 10/04/2014

You were not able to complete the work on the day I brought the truck in for service due to an issue with another job you were trying to complete for another customer. I was disappointed that the work was not completed on my truck. At least your service rep was honest as to why the work was not completed on the day I dropped it off.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

Jeff d'ambrosio

byKellyg811on 10/02/2014

Eddy was fantastic! I didn't feel pushed or pressured by him. I really appreciated that. He worked very closely with me to find the exact car I wanted through another dealer. He was quick to action and kept me informed on progress. Lisa was fabulous to work with on the finance piece. My experience was pleasant and I would definitely recommend a friend to go there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Recent Purchase

byDonnaPTon 09/30/2014

Never, ever, ever have I had a problem with any part of the Jeff D'Ambrosio Chevy side of the dealership. Everyone is wonderful and makes me feel like 'family'. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Professional, Polite, and Positively the best

bymichaelolearyon 09/25/2014

Always a pleasure to enter the service area and hear Greg say a cheery hello. He listened attentively to each request and said he would notify me if any questions needed answering while service was being rendered. He called when it was ready and helped me with my coupons (saved a lot), and everything was in perfect shape when I drove off. This service center is one of the main reasons I keep returning to Jeff D'Ambrosio for vehicle purchases.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My forever dealer i.e. BFF

byMichaelOLearyon 09/24/2014

The relationship with Jeff D'Ambrosio has been nurtured and fed through multiple vehicle purchases. At this point, I merely walked in, threw my keys to Mike, and said "what's it worth?" turned around to Joe and said "what do you have on the lot?" Mike offered me a few thousand over Kelly Blue book and Joe knocked about $10,000 off my future dream machine. I told Joe I wanted running boards, we signed the paper work, and left; all tolled, about a half hour. Came back after the weekend, turned my truck in, and left with my new baby. I trust these people so much, I don't even add and subtract the pennies anymore. Love these guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

a great experience and the best 4th of July

bySwillis3344on 07/08/2014

Everyone was was so friendly and very professional. Joe H was very knowledgeable about the chevy equinox. I felt like a was dealing with friends instead of a car salesmen. I am very pleased with this vehicle. I had a lot of compliments on it. My children absolutely love it. I would recommend anyone who is looking for a car to stop out in oxford and visit these wonderful staff members. They really care about the person and help put you in the vehicle you which better suites you. Thanks again for everything. You have a customer for life!!!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

I love them all like family!

bybright65on 03/27/2014

s always everyone is always friendly and helpful. They all aim to please and work with you for whatever it is you need, no matter how fast or how long it takes they treat everyone like best friends! I drive 52 miles out of my way and will ONLY use Jeffrey D'Ambrosio Chevrolet in Oxford! (and I live 5 minutes from two other Chevrolet dealers, but just not the same now where even close to same treatment!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Jeffrey D' Ambrosio Chevrolet

bystephen63on 12/15/2013

Great salespeople, great price, good service. YES indeed will send my friends to Jeffrey D' Ambrosio Chevrolet. Great people to do work with on my brand new Sliverado 1500 LT truck. My truck is 100% thumbs up! Thank you Jeffrey D' Ambrosio Chevrolet

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Supreme service with conscientious cost containment

bymikeolearyon 03/16/2013

Greg, AKA Sean, saved me tons of money by researching an alternative to replacing my bent aluminum wheel. He also kept me appraised of each step of the process allowing me to schedule my time judiciously.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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