Bought New 2014 RAM from Country. 4 times appointment. Radio stated Phone needs service. Dealer stated "could not duplicate problem" Went to Hertrich of Elkton. These said they have seen and Chrysler reported the issue with radio. Three days later Hertrich installed New radio. Problem solved. NO MORE COUNTRY FOR ME! Just ordered 2019 RAM from Hertrich, Country dodge does not get anymore of my business.
You feel like family when you walk into the service department. They are always friendly & they get you in & out as fast as possible
Got something more than we expected!! :)
We did not feel rushed purchasing a car and Jack really knew what we both liked and wanted in our new vehicle.
In all my years of purchasing vehicles and dealing with car dealers, I just never felt comfortable with the salesperson. This was not the case at Country Chrysler Dodge Jeep Ram. Jack Davies was the sales professional my wife and I dealt with there, and all I can say is what started out as a simple inquiry, put us into the Ram truck, that was exactly what we needed. Jack conducted himself as a "sales professional" in that all of the questions we had, requests for certain options or desired colors, was not a problem for him. He found us the truck that had the needed options, in the desired color, and in my price range. It's as if we ordered it brand new, but it was a 2014 leftover! Jack devoted a lot of time on us searching for what we needed and he made us feel that anything we asked of him was not a problem. Great job Jack, truly a sales professional. Thank you. Jack/John and Deb Altrogge
2015 Jeep Wrangler Unlimited
The friendliness of my salesman, Dave O'Brien. He thoroughly went through the entire process and answered all my questions. And made sure he went over all the features of my jeep before I left.
We bought a 2010 Chrysler Town and Country with Jack D as our salesman, a wonderful experience, he was friendly, helpful and a really nice guy. We love the car. We count it a pleasure to add Jack to our life as a friend. Thank you Country Dodge.
Great place to buy
My family and I have bought multiple vehicles from Steve and he has always treated us great. He always gets us a good deal on the car or truck we want. Sales and finance department is great and there service department is on top of there game
Service for 31 May '14
Quick, friendly, and service rep very helpful. I was a walk in and was given an appointment right away. Also, rep informed of additional requirement for my truck and was able to service it right away.
Country Chrysler Dodge Jeep Service
Very friendly and professional staff. Dealership very clean.