Nazareth Ford

Today 9:00 AM - 9:00 PM
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Nazareth Ford

4.2
Overall Rating
(5)
Recommend: Yes (4) No (1)
Write a review: Sales | Service
service Rating

Always terrific service at Nazareth Ford

bydoowop47on 07/07/2017

Ease of scheduling with Paula. Ralph, as always, gets the job done on time, every time. I have been going there for about twenty years and wouldn't change. Very reliable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
49 Reviews
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service Rating

Always terrific service at Nazareth Ford

bydoowop47on 07/07/2017

Ease of scheduling with Paula. Ralph, as always, gets the job done on time, every time. I have been going there for about twenty years and wouldn't change. Very reliable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Manager

byT2greeenon 06/28/2017

Fast efficient service Kind professional staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Professional, courteous service.

bybillyatamson 04/16/2017

Ralph kept me updated on progress and apprised of a change required when an additional issue was detected. I am fortunate that the service team at Nazareth Ford is thorough and competent. Identifying a fault at the dealer is certainly better than having it occur on the road.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

At Nazareth Ford, Service is King

byrhblues1on 01/09/2017

Took my vehicle in for an oil change and PA state inspection. Arrived at 8:00 AM and was out the door at 9:00 AM. Car was actually washed and cleaned at No Charge. No other dealer treats you like these guys do. You are their best customer every time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

headliner issue, wiper motor issue

byFordstinks44on 01/03/2017

Horrible! My car was damaged and both issues were not resolved. Will never buy another Ford nor visit their dealership!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Review for 35,000 mi. service and auto hatch problem

bytcminnichon 10/17/2016

Excellent service. Able to work using wireless network during service time. Very comfortable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Towed my 2013 explorer here. Wouldn't start

byJuanT1983on 10/01/2016

Such great service. They stood in touch the whole time they had my explorer. I purchased my SUV from a toyota dealership. Had it towed to them when down. They said my engine seized. Towed it here and it was only my AC compressure. Great work had my truck in 2 days covered by ford warranty.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ford F150 5000K Mile Check UP

byjoanie2005on 09/21/2016

Payed over 50k for my new truck. First oil change is free but I had to pay for tire rotation. $24.95. Are you serious? I had the option to decline but I wanted them rotated anyway. I paid and when I got home I realized they didn’t even do it !!!!! The wheel I hit on my stone wall and scraped the paint of is still in the SAME position on the truck. SHAME on you Nazareth Ford. How can you do that??? I called and they said they would put a note in my file. How about a REFUND People. BAD BAD Business!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Quick recall repair

byBcbpwagneron 07/11/2016

We were able to call only two days in advance to set up an appointment for recall repairs. Their were no issues and the work was completed on time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Possitive

bybearstopon 04/13/2016

The service team kept me informed of the progress and was polite and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always Satisfied

bydoowop47on 03/30/2016

We have been using Nazareth Ford for over 20 years. In fact they are still servicing my 1995 Explorer and thanks to them it is in excellent shape. They are always fair and on the lookout for problems that might develope in the future. We look forward to them servicing our vehicles for many years. Thanks to Tim, our service rep and his team for a job well done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

byraysfusionon 02/23/2016

Took my 2015 Ford Fusion in for regular checkup using the Quick Lane. It is always a pleasure to know that the technicians will always do a great job. The service took a minimum amount of time. We are never disappointed at Nazareth Ford, and would never go anywhere else for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great and Honest Service

bymars8085on 02/07/2016

I have been a customer of Nazareth Ford since 2002. We purchased our Explorer from them. Their Service Dept. was the only place we took our car to for maintenance. We then purchased a new 2007 Mustang GT. They have one mechanic 210 who is the best mechanic and only one that works on my Baby. Don't get me wrong the have all outstanding mechanics working in the shop. I've just gotten to know 210 (Mark) over the years. The Service Writers Ralph & Chris are very nice and keep you informed of the progress the mechanics are making. If there's an unexpected problem that comes up with your car, they get right on the phone to let you know. I have found that that Nazareth Ford Service Dept. does the service you ask for and the don't sell you things you don't need. I will be a loyal customer to Nazareth Ford for as long as I have my Mustang and for any future Fords we may purchase.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nazareth Ford F150 sales

byHudman1023on 01/28/2016

Very friendly dealer, kept me updated on the status of the truck I purchased from the factory (2016 Ford F150).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

bymarcopolo6175on 01/06/2016

As always the service was great at Nazareth Ford. They were able to replace a part at the last minute the day before New Year. Having a long daily commute, it was most appreciated. Getting my car serviced at Nazareth Ford gives me 1 less thing to worry about in a busy schedule.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

The "Black Limo" rolls on!

by2009blklimoon 12/20/2015

Back in the shop for oil/filter/lube & tire rotation at only 45,000 + miles and still drives like new! Just like me....a few nicks and scars but still looks like it just drove out of the showroom! Ford forever!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

The works

byAuntellenfon 11/10/2015

I paid for the works and my car was not washed. It was not raining and I asked that it be washed before I left it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

service

byjackgarland99on 11/09/2015

Did not take as long as I thought it would for what I wanted done

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

?

by69vet525on 10/27/2015

Service was great. Just waiting on my rear window defroster to be fixed which is taking a little longer than anticipated. Other than that 10's across the board

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Safety recall

bymichaelgilioon 10/25/2015

Went as stated, safety recalls, dislike being without a car for that time frame

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very happy customer :)

byhappycusomteron 10/15/2015

I just purchased a 2016 Ford Escape, and I couldn't be happier about my decision. I have not bought a vehicle in a long time and the experience I had a Nazareth Ford was not what I was expecting. They were wonderful to work with! Tom and Peter both were understanding to my needs and most importantly my budget! I walked away with a great suv and I love it! Thank You.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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