Customer Reviews of Fred Beans Ford of Mechanicsburg
DISHONEST DEALERSHIP!! OUT OF STATE BUYERS BEWARE!!!!
byon 10/10/2021
I interacted with Chip and Dave over the email for a used 2020 Jeep Wrangler as I am from Maryland and wanted to be sure of the deal before I make the drive. We agreed on a price of $62,000 OTD for Maryland. So I made the 2 hour trip with my family to get the Jeep. Chip helped us at the dealership. After the test drive and visual inspection, we agreed to go ahead with the purchase. After an hour of paper work etc. their finance guy Dan told me that since I am an "out of state" customer, I will have to go through the hassle of getting the vehicle inspected, registered and titles etc AND on top of that I have to pay for the State Inspection, title and Registration fee.FROM MY POCKET!!! As per them it should be a few hundred dollars so shouldn't be a big deal. I argued that when we agreed to an OTD price of $62K, it means that it should include all these Government fees as well. So ideally they should reduce the OTD price by "these few hundred" dollars. but they were adamant on their price. Well I get that in these times, dealers are out to make the max profits on each deal but atleast they shouldn't be dishonest. I was really put off by their behavior and simple walked away even though it was a "few hundred" dollars.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Customer Service
byon 10/17/2015
Bought car almost a year ago. Clean CarFax. Found out that the car had some bodywork done that wouldn't have been on CarFax report. The work really should have been caught and corrected before resale. Brought this to dealers attention. Gerald Turner took care of me no questions asked!! Corrected all my concerns with the bodywork and threw in tire rotation and an oil change on the house. Even provided an loaner car till work was done! Bravo!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Outrageous experience!
byon 09/19/2015
Todd Fisher and Tawnya were wonderful and professional. They got us the interest rate we wanted to buy our car. We are very happy and would not hesitate to go back there again to buy a car. We will recommend McCafferty Ford to our friends and family. Thank you Todd and Tawnya for a wonderful experience. Denise and Steve
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My experience was Awesome
byon 09/08/2015
I leased a car back in April from McCafferty my sales consultant was Casey. Casey took the time to get to know us and helped us find the right car for my family. He went above and beyond the what we had expected! We would recommend McCafferty to everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great truck buying experience
byon 08/25/2015
I had called earlier about a specific truck - they were quick to send a price quote and set up a time to meet. While it was a little work to get to a final price we could both agree on, the salesman, Justin D, was respectful and friendly throughout the process. It was a pleasant experience unlike some of my previous car buying experiences.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Welcome to Fred Beans Ford of Mechanicsburg! From our humble beginnings in the 1950s as a service station, Fred Beans Family of Dealerships has grown to Pennsylvania's largest privately held automotive group, offering 19 top brands.
Fred Beans Ford of Mechanicsburg strives to offer the best vehicles at the fairest prices. Our commitment to excellence is second to none and customer service is our top priority. We offer customers a unique and exclusive Auto Rewards program on almost all of our vehicles. We are not your typical car dealership. Let us have the opportunity to earn your business. Come see us today!
"Come see why it's Better at Beans"