Laurel Toyota

Today 9:00 AM - 5:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 4:00 PM

Customer Reviews of Laurel Toyota

3.0
Overall Rating
(2)
Recommend: Yes (1) No (1)
Write a review: Sales | Service
sales Rating

Great Experience

by RickyG11 on 08/05/2016

I had probably the best car buying experience that I have ever had at Laurel Toyota. I was looking for an SUV to fit the needs of my growing family. I originally had my heart set on a 4Runner. I met Earl at the dealership and took a 2016 Limited 4Runner for a test drive. I thought the outside of the 4Runner was awesome, but didn't really care for the interior. Earl then turned me on to the 2016 Highlander. I didn't know much at all about this vehicle before I took it for a test drive. I was immediately impressed with the plush intervior and the way the vehicle handled. I was sold. The sales team there was even able to locate me a Limited with all the features that I wanted. The vehicle arrived within a few days. I arrived at the dealership and the vehicle was all shined up outside and ready to go. I went in and signed a few paper and was off on my way in a brand new 2016 Toyota Highlander Limited. It was the easiest buying experience I have ever had and I would highly recommend the staff at Laurel Toyota in Johnstown.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 Reviews
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sales Rating

Great Experience

by RickyG11 on 08/05/2016

I had probably the best car buying experience that I have ever had at Laurel Toyota. I was looking for an SUV to fit the needs of my growing family. I originally had my heart set on a 4Runner. I met Earl at the dealership and took a 2016 Limited 4Runner for a test drive. I thought the outside of the 4Runner was awesome, but didn't really care for the interior. Earl then turned me on to the 2016 Highlander. I didn't know much at all about this vehicle before I took it for a test drive. I was immediately impressed with the plush intervior and the way the vehicle handled. I was sold. The sales team there was even able to locate me a Limited with all the features that I wanted. The vehicle arrived within a few days. I arrived at the dealership and the vehicle was all shined up outside and ready to go. I went in and signed a few paper and was off on my way in a brand new 2016 Toyota Highlander Limited. It was the easiest buying experience I have ever had and I would highly recommend the staff at Laurel Toyota in Johnstown.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Disrespected

by disrespected5 on 04/04/2016

The service rep we dealt with talked down to my wife and I. His attitude was extremely disrespectful. We thought that maybe we were part of the issue. Until in the waiting room we were talking with another couple from out of state who had car trouble. They had the same outlook on this same person also. They really had no choice to stay and get their car fixed. After getting our vehicle diagnosed, we chose to leave without getting it repaired due to this mans attitude. The more we spoke with this service rep the more he spoke negatively toward us. We opted to pay what we owed to this point and cut our losses with this dealership forever. Service is not always good after the sale.

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No
service Rating

Excellent service team and knowledge

by pmm12 on 03/02/2011

Been here for maintenance many times prices are fair, car is ready when they say it will be. Mechanics know what they are doing and have been able to answer any questions we have. Won't go anywhere else for my Toyota's.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great people and company

by pmm12 on 03/02/2011

Just bought my third car from Laurel and I love working with these guys. Very fair, best price right away and no aggressive sales approach which all tell you why we keep coming back. I felt like the service from start to vehicle delivery was beyond pleasant. Have never been able to say that about any other dealership before.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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