Independence Toyota

Today 8:30 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
9:00 AM - 3:00 PM

Customer Reviews of Independence Toyota

4.8
Overall Rating
(19)
Recommend: Yes (19) No (0)
Write a review: Sales | Service
sales Rating

My 3rd RAV lease with Independence Toyota

byAmie1234on 11/06/2016

We have worked with our salesman Chris M. before. We like him and feel confident that he is taking care of us the best he can. The sales process is relatively quick and organized. Everything is explained to us and we leave happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
33 Reviews
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service Rating

Last visit

byAndreaMartzon 01/10/2017

I have yet to be unsatisfied with this dealership from the phone call making the appointment right through to paying my bill

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

mechanic3

byGerard52on 12/29/2016

Being a mechanic I found it a pleasant experience. The lady at customer service was helpful, pleasant and respectful. Mechanic was neat, thorough on the explanation of the service, and also very pleasant. The coffee and newspaper was refreshing. Thank You

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Outstanding Dealer

byDaveyboy2000on 12/19/2016

Very friendly, helpful, and caring. They make you feel good about doing business with them! I would recommend this company to anyone who wants professional service done!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Independence Toyota

byJoseph_69on 12/19/2016

Friendly and helpful staff. Great service and work done in a timely manner. Would recommend to family and friends. Only place i would go for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

New tires

byJamesBjron 12/01/2016

I had new tires installed. They were on sale at the time, buy 3 get 1 for $1.00. Jason Trimmell did a great job with my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Independence Toyota Hazleton

bycutismdon 11/23/2016

I have dealt with this dealership for over a decade. Well pleased with service and personnel including those involved with sales, financing and service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My 3rd RAV lease with Independence Toyota

byAmie1234on 11/06/2016

We have worked with our salesman Chris M. before. We like him and feel confident that he is taking care of us the best he can. The sales process is relatively quick and organized. Everything is explained to us and we leave happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Nick Patel

byNitinkumaron 11/04/2016

Very good service also friendly and very good cooperative staff. My sales person Crish is very good person. I like to by all my future cars from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Service on seat

bySurmickon 11/02/2016

The assistant service manager Marge Stola was very accommodating and wanted to get the issue corrected. She assured that the issue I had with my seat got corrected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Rav

byJeanannkon 11/02/2016

Randy was very helpful and spent time with me picking out the best car for me. I am very happy with my purchase and all the safety features.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byCarlosMejiaon 11/01/2016

Customer Service personnel are very polite. They inform very clear the details of the service that are being done on the vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service!

byBobkat1976_on 10/29/2016

Customer Service Rep answered all my questions and concerns. I was never pressured. Explained all the safety features of the vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Lashock

byStanman48on 10/29/2016

Quick transaction time great people esp. Chris Stash and Dana. They looked out for my families best interest and needs. Will be a loyal customers moving forward.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

service

byRandy_1955on 10/25/2016

fast and efficient wok done in a timely manner. Clean waiting room and nice customer service person. Will come back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

first service

byBotto715on 10/01/2016

They were quick to get my truck in for my the oil change, and it took less than a half hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2016 Tundra Double Cab

byJuma17967on 10/01/2016

Everyone was friendly and knowledgeable. Salesperson discussed basic operation of the truck in detail. Finance person was not pushy and only discussed what other options were available.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

my recent oil change

bybooboo1234on 09/21/2016

they offered me a coupon for a cheaper oil change and a 10 pt inspection, i like that they will take you to a destination so you can shop instead of waiting for your vehicle

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great people working there!!!

byLabaskin___on 09/19/2016

Greeted you with a smile. Quick service. A good explaination of all checks done with my vechile. Everything was explained in detail from the appointment to results of the inspection and tires. Excellent service!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

byJohnGibbon 09/09/2016

no high pressure, got us the car we wanted in a very short time without trying to sell us something else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Recent Service

bytoyotdriveron 08/27/2016

I liked the fact that I was dealt with honestly and straight up. I liked the fact that multiple associates went over my current service and it was finalized by the service manager so that the CORRECT service was done. I had a bad experience with ANOTHER Toyota dealership in my area and I NEVER have anything like that happen at Independence Toyota.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service department encounter

byjohnw2010on 08/26/2016

I was greeted by service advisor as soon as I approached the counter. While checking in was asked if I had any issues with my vehicle that needed to be addressed. Was also offered a shuttle ride if I needed to go somewhere while my vehicle was being serviced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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