Murphy Ford
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Customer Reviews of Murphy Ford
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The following reviews are more than two years old. They are not included in the overall rating.
71 reviews
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murphy ford chester pa.
by joebarry75 on 06/21/2016everyone was courteous and helpful.explanation of vehicle was excellent.Truly happy customer
by rozzie112 on 06/20/2016I had body work done which was very good. I also had an oil change recently which was quick. I am quite satisfiedGreat service
by Vincent95 on 05/27/2016Great service department, helpful and friendly , i was very satisfied with work performedGreat service
by mswan2u on 04/26/2016The service department moves very quickly. I am glad that Murphy Ford has wi-fi for the waiting customers.A very good dealership
by Eeyore1059 on 04/26/2016I recently bought a used vehicle from Murphy Ford. I went into the dealership and made the salesman aware of what I was looking for, the amount of money I had for down payment and what I could afford in monthly payments. He suggested… several vehicles until we found one that met all my requirements. During the entire buying process I was treated with the utmost of respect, had all of my options explained to me and they have been very good at doing follow up , to make sure I was happy with the auto. A very nice dealership.Lifesaver
by chz2429 on 04/14/2016I own a 2013 Escape. On sunday 4/11, I determine that my wipers were not working. I dropped the car off at the dealership that afternoon. I filled out the drop off form. Monday morning I called the service department to informed them what I… had done. While speaking with the rep, I asked when my car could be scheduled. His reply; if he gets a chance he would try todo it that day. A few hours later he called to inform me that it was a bad wiper motor, and would authorize the work. He informed me that my car would be ready in the afternoon for pickup. The entire experience is a good example of professionalism demonstrated by the service department. They made my situation easy to handle. Kudos to the service department.You can count on us.
by FordClient on 04/11/2016The rewards program and the discounts was a great incentative.ok
by pawsykes on 03/28/2016oil change and service went well, looked it to exhaust smell in cab and found nothing wrong with vehicleFriendly, convenient and prompt
by andrewc4572 on 03/20/2016Came in, sat in the waiting room all work was done quickly and everyone was helpful, just what a service should beGood Service at Murhpy Ford
by Davidski3 on 02/23/2016Ben and Chris in the service department are always helpful. I showed up a week early by mistake and Ben was very accommodating and fit me in! I think the cashiers office needs to be looked at for the third time in a row had difficulty… with credit card machine! Always a pleasure dealing with Murphy Ford!Great Service
by Emoney1237164 on 02/22/2016I was approved for a 2015 Ford Focus , the bald man was extremely helpful. I was not expecting to leave with a vehicle that day.Great Service Clean Facility
by squad45 on 02/07/2016I brought my vehicle in for service and was thankful wasn't nothing serious they fixed the one problem with no charge for it just needed some maintenance things done on this visit. Price was okay could have been a little cheaper maybe if I… looked around to see what other places were charging for those services I recievedGreat service
by cj1030 on 02/08/2016My radio wouldn't shut off. The technician determined that my computer module was bad. They ordered it for me. They called when it came in and scheduled a time for me to drop off my car. I missed the call but used the online service to… schedule a time that was convenient for me. They were quick and efficient and my radio works perfectly now!Service appointment Murphy Ford
by silver5oh on 02/06/2016Always a great having my Mustang GT serviced at Murphy Ford.Friendly atmosphere, nice salesmen and staff.
by StangGirl2696 on 02/04/2016Friendly atmosphere, nice salesmen and staff though I did not expect to be there for 5 hours!great service!!
by Tanya71 on 12/03/2015updated 01/07/2016I was told that I would get updates via text message on my vehicles progress and I did receive the texts. I was give. The date that it would be done and I was called that afternoon on the due date. My car was clean and ready to go when I… arrived. I was very pleased with the service and all of the staff I encountered. I would definitely refer someone here for fast and Quality service!!Great experience, friendly service
by chelle7564 on 12/29/2015My service experience was great. Very professional and courteous employees working there. Will definately recommend to others and return in the future. My husband and I have been using Murphy Ford for years.Thanks so muchGreat experience
by ZPickett on 12/25/2015Service advisor was great. Informed me of everything going on and kept the line of communication open.Great Services
by MattP1993 on 12/03/2015I bought a new 2015 Mustang GT. The staff was very helpful with my questions and needs.Got the 2016 Mustang convertible I wanted at a great price
by steven19559774 on 11/30/2015What I wanted was a 2016 Mustang convertible with the Ecoboost engine, 6 speed manual transmission, performance package, and nothing else. None of the local dealers had anything like this on the lot. Most on the lot convertibles had… automatics, few had the performance package, and most were loaded with options I really didn't want and didn't want to pay for. Murphy Ford worked with me. They ordered for me exactly the car I wanted, without the unwanted extra stuff, and gave me the same price I would have paid for an in stock vehicle. And that price was lower than the dealers more local to me in Delaware.Awesome service
by Goldfinger14 on 11/03/2015updated 11/16/2015Very good, people very friendly, my salesmen very knowledgeable, helped me hook up my phone with my car, did not have to wait long for my oil changw
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