Better than it used to was only there 1 hour
Better than it used to was only there 1 hour
POOR customer service
Email sent to Customer Service Manager:I purchased the 2011 Acadia in Beaver Falls. I am happy with the vehicle, but I am VERY dissatisfied with the service after. The vehicle has the wrong size tires on it and I tried to come to a compromise to get the situation corrected, but was told “it’s a used car” even though both website ads state the correct size. The key I have states that it is 1 of 2, but I never received a second set. I was told ” there is no other set and I don’t know who wrote that.” The inspection was supposed to be brought current, it was not and at the very least the oil could have been changed. I will NEVER buy another thing from that place again and will NOT recommend you to anyone. I have since purchased another set of keys and I am in the process of buying the correct size tires. I feel it is a SHAME that I spend almost $20K on a vehicle and have to spend more money to make it right. I will be leaving NEGATIVE Reviews on ALL of the site you suggested.
I highly recommend Ron Lewis Kia for going over and beyond for me, my daughter & son. We are very pleased with the outstanding service we received here. They made both my kids happy my daughter with her 2015 Kia Forte Lx & My son with his 2013 Kia Optima LX. Thank You so much we will be back and will be sending people to see you!!
Clean Facility and decent price for service
Just one minor issue - the service rep had forgotten to apply the coupon that you sent to me in the mail, to my invoice for the oil change. I called it to her attention and she made the correction. She sure didn't forget to charge me extra for a sixth quart of oil. I've had this Sorento for 2+ years, changing oil every 3000 miles. It has never taken more than 5 quarts of oil during previous changes. I did not contest the bottom line total, feeling that the coupon price was better than I'd ever paid previously. BTW, your waiting room facility was the best I've ever seen at a dealership. Chairs were comfortable, lighting was good, desk space was sufficient and the coffee was hot. Thanks!
Ron Lewis has an exceptional staff. They are very friendly and go out if their way to accommodate you. I am so happy I purchased my vehicle there and will always have it serviced there. They truly put the consumer first.
Recently I had the pleasure of leasing a 2015 Kia Optima at Ron Lewis. My salesperson was Rita Gailey. Her service and dedication to get my dream car into an affordable payment plan and to get top dollar for my trade was exemplary. I give her the top 5 star rating!
Purchase of 2011 Kia Serento
Purchased a used2011 Kia Serento from Ron Lewis Kia Beaver Falls Pa. Jerrod Grimm Was very helpful in the whole process . We feel we got a fair trade-in value on our trade and a fair price on the purchase. All in all it was a very pleasant experience and would recommend Ron Lewis Kia to anyone who is looking to purchase New or Used!
I was very satisfied with maintenance department. So satisfied I ended up buying a new Kia.
Excellent Kia Service!
Had my Sportage serviced here after buying from a non-Kia dealer. They fixed my problem very quickly and even washed my car for me. Very nice staff and great to work with!
buying new car
only buy from Jeannie c shows me what I am looking for and explains vehicle to me and takes care of you after the sale not just sale you the car if am looking in certain price range that's what she shows me ty again Jeannie .
Did a great jop explaneing everything, Rita was alsome, and explained it all. It was very good expere nce.
it was fine.
Josh is the Best!!
Josh was very helpful and understanding with my predicaments on this service call. I was provided a loaner car for the period of time my car was out of commission which was very helpful because I live and work in Butler. (I travel to Beaver falls any time I need work done on my car.) and Josh allowed me to take my car and come back to settle the account when the bank said the funds were available (the next day). I am a return customer and he knows that and he is always helpful! please give Josh a raise!! thanks.
.Marcus and Allen were great to deal with.
I was a pain for sure but Allen and Mar us explained everything to me. Very easy to deal with
All about having your expectations exceeded
Just great service level, especially from Rita and Allen. They provided my all the technical and business guidance so I could get my 2014 Camaro. Thank you Ron Lewis team for your professional behavior and commitment to exceed my expectations.
Great experience buying a car!
Rita G was wonderful to deal with. Got me exactly what I wanted. She was very informative and my 2014 Equniox. Made the experience enjoyable. Thanks again Rita.
review on sales person
we were greeted by rich h at ron lewis gmc dealer and we purchased a 2004 gmc sierra, ron was excellent with us very friendly very knowledgeable and ann over all nice personality. I will defintenly be back for another car with rich
Kia purchase from the Ron Lewis Chevrolet/Kia group
I am a repeat customer at the Ron Lewis Auto Group Chevrolet/Kia facility in Beaver Falls, Pa for a reason. My wife and I are ALWAYS treated with the utmost of friendliness and respect as well as prompt and courteous service. Our personal representative is and always will be Rita G. We recently purchased a 2014 Kia Sorento and we are extremely happy. Over the years, the staff and sales personnel have become our friends in the truest sense of the word. I cannot see us EVER purchasing a vehicle anywhere else!!
Awesome Job !!!!!
Your Parts and Service Dept went above and beyond to make sure that my cruze was fixed right the first time and the staff was very friendly and helpful...they did not have the part in stock but located it and picked it up and installed it the same day...excellent place to get all your chevy work done !!!!!!
Rita G.....best sales person for you!
If you live in the area of Morrow Chevrolet in Beaver Falls and are looking for a new or even used car, Rita G. is the lady to help you select your new car. We just purchased a new Sonic. This isn't our first car we bought from her...we have been dealing with her for about 7 years. She is very knowledgeable about all the vehicles they sell. She can answer virtually any question whether it is engines, tires, comparisons or anything else...she knows the answer or will get it. She is patient and treats everyone like they are family. If I could, I would buy a car every 6 months to work with her!! Keep Rita in mind for you next vehicle purchase.
This dealership offered professional, competent and friendly service and made me feel more comfortable here than at any other dealership I have ever been to.