Martin Main Line Honda
Customer Reviews of Martin Main Line Honda
Review type:
Honda
by Joegratz on 10/06/2016Great personalities all around. worked well. Clean environment. Service department was quick and efficient. Will definitely be a return customer. Thank you!oct14 inspection
by CMercaldo on 10/22/2014updated 11/07/2014drop off was quick & easy - service rep called to explain necessary service with prices - service rep also gave a discount since I had so much work doneIt's fantastic that you had such a great service appointment with us! We always love hearing such fantastic stories from our guests. Please let us know if we can do anything else for you. We look forward to seeing you again in the future. Sincerely, Mike Freeman - GM
Martin,,,'GETS' Customer service.
by BrotherPaul on 10/10/2014updated 10/26/2014Prompt, courteous, swift, honest about what was NEEDED and not needed. (at least that was my perception and I'm in sales so I believe that I'm a good read on this. Comfortable waiting area with coffee and light snacks.Thank you for this humbling review. We're happy to hear that you found our service to be efficient and courteous. Our highest priority is providing our guests with an excellent experience, so it's great that you felt satisfied. We look forward to helping you with your future auto needs. Sincerely, Mike Freeman - GM
fast, fair and honest
by algary on 10/19/2014the service was quick and fairly priced. but most importantly, i was told that some of the work i requested was unnecessary , saving me some money. I appreciate this kind of honesty especially in light of a previous visit in which work on… my car was suggested on a system that my car does not even have. one thing i noticed there regularly is that they overinflate the tires too much. I measured it since the ride was so harsh. I found 40psi in one tire and 36 in the three others when the recommended pressure is 30psi.Thanks for perfect 5-star review! Our team strives for 100% customer satisfaction, so we appreciate the feedback. We hope to see you again for any future service needs. Steve Bloomer Service Manager (610) 649-5600 EXT 101
First Oil Change and recall on air bags
by TheresaJAV on 10/08/2014updated 10/20/2014Courteous, professional, likeable, customer friendly, genuine, good listeners, free first oil change, quick and informative. Your expert service and knowledge is exemplary.Martin Main Line Honda - Great Service
by Heidi01 on 10/12/2014It's always so quick and hassle-free to bring my car for service. Everyone is so friendly and helpful. If Rudy is available, I usually go to him because he always has a smile and a kind word. I brought my car in on a stupid, gray drizzly… day for my inspection and his smile brightened my day.We are thrilled to hear about your exceptional service visit, thanks to Rudy as well as the rest of the team at Martin Main Line Honda. We always enjoy providing our guests with a thorough, helpful and friendly service. Feel free to contact us with your future automotive needs. Visit us on Facebook and Twitter for exclusive discounts and news. Sincerely, Mike Freeman - GM
Friendly and Speedy customer service!
by Ebony_Martice on 10/11/2014The friendly customer service is always a major plus! From the time I pulled my car up until the time I left-every representative was always smiling. And my car was done right when I was told it would be ready!!It's always our pleasure to provide such friendly and professional service and we are ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Martin Main Line Honda, we value our customers and we look forward to seeing you on your next visit. Sincerely, Mike Freeman - GM
8/26/14 CRV Service
by LDN621 on 08/28/2014updated 10/01/2014Efficient and courteous staff. Dealt directly with Joe M. He was very good. I have dealt with Joe in the past on many occasions and he has always been helpfulExcellent service!
by RMFS on 09/15/2014updated 09/27/2014We have always had great service and extremely helpful staff. My husband and I are extremely pleased with the personnel and service!!Marvelous service
by Bhutan14_ on 08/25/2014updated 09/25/2014Was told exactly the service I would receive. Estimate of the time which proved accurate. My car runs greats due to great service.damaged by careless technician
by alwillis on 09/11/2014Another place stripped my drain-plug during an oil change and refuse to admit it. Your technicians were able to change my oil and save me the expense of a new oil pan.It is very kind of you to write us such a nice review. We aim to please every guest that comes in the door, We are glad to hear that our you left Martin Main Line Honda highly satisfied. Please come visit us if you need anything else, be it service or sales. We hope to see you soon. Sincerely, Mike Freeman - GM
edmunds
by hrudin on 08/05/2014excellent, but the cost of the 10,000 mile for oil change , tire rotation etc, was over 100 dollars which is quite expensive when this can be done locally at far less especially when other car companies are offering this free of chage for… 3-5 years..Thank you for taking the time to leave this review. At Martin Main Line Honda, we follow fair and honest business practices to ensure customer satisfaction and our growth as a business. We do apologize if you feel like you were overcharged. We'd like an opportunity to address your concerns. Please reach out to us at your earliest convenience. We look forward to earning your 100 percent satisfaction. Sincerely, Steve Bloomer Service Manager (610) 649-5600 EXT 101
Worse service
by User59 on 04/08/2014updated 07/19/2025Bad service I have 2012 CRV every time bring it for 5000 maintenance I had to go back a few days later because they did smoothing wrong once battery leak then no ice in the break . I hated Honda because of them I even thinking of getting… rid of my carThank you for bringing this issue to our attention, and we're truly sorry to read about your vehicle. At Martin Main Line Honda, we strive to attend to customer's automotive needs in the best way possible. Please contact me at your earliest convenience so I can address your concerns and ensure your satisfaction. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610)649-5600
Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Martin Main Line Honda. If there is anything more that we can do, please come back and see us again. Take care! Regards, Steve Bloomer Service Manager (610) 649-5600 EXT 101
by dealerreply on 10/07/2016