Bergey's Ford

Today closed
Open Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 4:00 PM

Customer Reviews of Bergey's Ford

4.0
Overall Rating
(5)
Recommend: Yes (4) No (1)
Write a review: Sales | Service
service Rating

Bergeys 5 Stars

by Mike1294 on 03/28/2017

Top Notch service, couldn't ask for anything better

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
6 Reviews
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service Rating

Bergeys 5 Stars

by Mike1294 on 03/28/2017

Top Notch service, couldn't ask for anything better

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

GOOD JOB

by vintagedread on 03/28/2017

I arrived early in the A.M. after a long night at work 12 hours.I needed a quick oil chnge and lube.The new construction inside and out is so up to date and welcoming I have been bringing my truck to Bergey"s for service for years because everyone is so friendly.I informed the gentleman at the counter that I would be waiting and he showed me to the very comfortable lounge.As I made the appointment I had expressed that I did not want my fluids topped off because my antifreeze had got mixed on one occassion and I had to have it flushed.The service attendant aprroached me about a half hour later to inform me that my battery did not pass the load cell test during routine vehicle check.I knew the battery was in need of replacement so I asked him to have it replaced.I was notified that my vehicle was complete and ready to go in a timely fashion I was given a discount per coupon and because of the comment about the past antifreeze experience the very nice counter person had a free gallon of antifreeze for me assuring me this was the specified coolant for my vehicle................That made my day! GOOD JOB BERGEY"S......Yes I will be Back!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service experience!

by reilly0925 on 03/27/2017

I met a new (new to me) service rep this time and he was really great! The best service provider I've experienced there since I bought my Mustang there in 2010. I don't remember his name. Also, you now have a front desk person in the showroom and she was very friendly too. Nice to see! And my car was completed very quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service From Dealer

by Nanyd489 on 03/10/2017

I took the car in for service because I smelled gas when driving. I was told it was a fuel line leak and the part would take 2 days to arrive. I asked the service advisor (John) if I could get a rental and he hooked me up with a rental. The part ended up coming in earlier than expected and the car was ready the next day. I was able to return the rental to Bergey and pick up my car. I no longer smell the gas in the car and found this to be a great experience! Thank you, Bergey!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Stay Away from this DISHONEST Dealership

by belchermike on 03/30/2016

This is a dealership that cannot be trusted. I highly recommend avoiding this dealer because of it's shady business practices. My 2012 F 150 recently had a recall performed on the brake system. Part of the recall was for the customer to be refunded any previous brake expenses. Twice I took my truck to this dealership, however they refuse to refund my money for the repairs THEY insisted I perform to correct the problem. Additionally, their Service Dept staff is incredibly unhelpful and disrespectful.

  • Recommend this dealer? No
sales Rating

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by oldman317 on 11/04/2015

This dealership used to be a decent place to buy a vehicle. Not great, not horrible but good. Three years ago I bought a Ford Fiesta and got a pretty good deal and decent trade in. Back then; they had an old sales building, low volume and were friendly. Now this dealership is just plain lame. They spent all this money and built a new facility; and now it's low volume with high prices and terrible terrible terrible trade in values. The old place would never have tried to low ball me with a ridiculous trade in offer. If your going to buy a ford, go to a higher volume dealer who isn't trying to recoup their new building expenses by over charging their customers. It's a shame that I wont go to a dealer that I could actually walk to. I like to give the local businesses in my community my patronage. But I wont be totally ripped off. I miss the Old Bergey's Ford, with the old building, and friendly people who gave you a good deal.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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