Haldeman Ford Lincoln

Today closed
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 6:00 PM

Customer Reviews of Haldeman Ford Lincoln

4.6
Overall Rating
(14)
Recommend: Yes (13) No (1)
Write a review: Sales | Service
sales Rating

Excellent sales experience

byT_Loehron 01/26/2018

Absolutely one of the BEST vehicle purchases I've ever had! Our salesperson, Keith Hawk went above and beyond to get us the best deal on our F250 and the most out of our trade-in. He, as well as every other employee we interacted with at Haldeman, were easy going, polite, professional and thorough! Many thanks to your entire team for such a great experience..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
42 Reviews
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service Rating

Best service anywhere!

byEddie_Boyon 11/09/2018

Most places try to get service sooner than needed. Halderman lets you know how much time you have. As a mechanic in truck industry its easy for me to check on their recommendations. I can tell you they are fair unlike other shops or dealerships that always want to find something. If you are not sure of your place come to Halderman you WILL be pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Gereat Service

byelpirataon 08/14/2018

Excellent, friendly, and prompt service. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service!

byElPirataon 05/31/2018

Excellent, courteous service. I arrived at the appointed time for an oil change and tire rotation. I was immediately greeted and taken care of. Waiting room is clean, comfortable, with coffee and water. My car was serviced promptly and I was on my way in 30 minutes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Ford Service

byjctaxmanon 05/14/2018

It would have been nice to have a complimentary car wash since we had both an inspection and oil change for our vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent sales experience

byT_Loehron 01/26/2018

Absolutely one of the BEST vehicle purchases I've ever had! Our salesperson, Keith Hawk went above and beyond to get us the best deal on our F250 and the most out of our trade-in. He, as well as every other employee we interacted with at Haldeman, were easy going, polite, professional and thorough! Many thanks to your entire team for such a great experience..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Major Problem with Older Expedition Made Easy

byFuelFlowNormalon 12/05/2017

My 2008 Expedition is under a Ford extended warranty and has been maintained at Haldeman Allentown Ford for the last 4 years. My service guy is Pete K. My Expedition has been my ride to work up and down Route 78 since we bought it. It has also taken my family, friends, dog and associated stuff on many trips all over the Northeast. Love my Ford. I ran into some major mechanical trouble recently. The work was covered by the warrantee. Pete took charge of the logistics and business side of the issue. He got us squared away with temporary transportation and got our Expedition on the lift and back on the road as quickly as possible. Thanks Pete and thanks Haldeman for making a difficult situation relatively easy to deal with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent

byHorsesjoyon 10/14/2017

I recommend Haldeman's to anyone. They are always courteous and informative. My car is always ready when they say.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New car purchase

bychattykakon 09/15/2017

It was a pleasure looking for a car at this lot. Didn't feel pressured at all, nice change from most car dealers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New car purchase

byFordlover6017on 06/27/2017

Very pleasant buying experience. Bought car and picked up in a few hours. Even though our salesman Brandon was new, he was very helpful. Would recommend the dealership

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2017 Ford Escape

byFiremedic443on 06/12/2017

I purchased a 2017 Ford Escape, it was the most pleasant sales process I had. I did alot of homework went many dealers and different brands before I settled on a escape and chose Hadelman. I was very satified, when I had a question about the sync a week later I was told to come over and the sales man took his time with me till I understood it. My only complaint I waited quite awhile for the financing person to finish,also I was promised $500 to be mailed to me as a first responder ,I with help of finance person filled out the info on line at ford. It is now almost 3 months have not recieved my check . Other than that I would buy again from this dealer

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Worst car buying experience !

byMustang2017on 05/17/2017

Be prepared to pay ~10% more than anywhere else and have a sub-par car buying experience. Their website is misrepresenting the actual prices. Find another Ford / Lincoln dealership. They are very good at deceiving, misleading and discretionary denying you Ford rebates or financing offers. There are better and more honest choices out there.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

AMAZING EXPERIENCE!

byRachelEnnarion 03/07/2017

This dealership is unlike any I've ever been to. Let me start off by saying that my husband an I entered Haldeman Ford Allentown dealership maybe about an hour and a half before they were scheduled to close. We were warmly greeted by the receptionist and in less than 5 minutes our sales person came out onto the floor and welcomed us. My husband made it very clear that he wanted a Mustang and our wonderful sales person Frank DeChristopher was able to quickly pick out the perfect car for us. We went to the lower level and the car was brought in so we could get a better look at it and to my amazement it was without a doubt absolutely PERFECT! The car was in immaculate condition, the leather was properly maintained, the whole car was presented to us in near new condition, it even had unbelievable mileage of about 13,000 miles! I was handed the keys for the first test drive and even to my dismay at the initial thought of a Mustang I FELL IN LOVE! It wasn't just the car it was the Haldeman Ford Dealership EXPERIENCE. My husband and I earlier that day had visited about 5 different dealerships in Allentown and not 1 of them impressed me. The sales people were either too pushy, or the cars were just lemons with shiny paint! The minute we walked into this dealership I knew it was going to be the one. The next day we were able to process the paperwork and drive away with a new car, simple and easy. I would highly recommend anyone thinking of purchasing a new or used car to check out this dealership you wont be disappointed. You are taken care of from the moment you enter to the moment you leave, our sales person Frank DeChristopher was very accommodating, he offered refreshments and most importantly any bit of information I wanted to know about the car before purchasing. And last but not least besides being able to drive away with our amazing car, we received the satisfaction of knowing that any time we have any issues with our car they will be able to take care of us, we also received lifetime PA state inspection complimentary! Thanks again to the Haldeman Ford Dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

service Rating

Satisfied Customer

bymschwab89on 02/12/2017

Really enjoy the ease of obtaining a rental car when my car goes in for service. It makes the entire process so much easier. Great service provided once again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great and prompt service. Always satisfied.

byWJC5360on 01/29/2017

Mike and the service department checked out my car and determined the problem right away. Part was ordered and received promptly. The car was repaired the same day. Very satisfied with the service. Dealt with the service department for many years and was always satisfied with the service preformed. Thank you

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Great Service

byDisney_Girlon 11/06/2016

Friendly staff and quick turn around for an oil change!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Oil Change

bysjuhwk386on 07/07/2016

Took me in as a walk-in, which is very convenient. Oil change and check-up completed and accompanied by recommendations for work that should be complete in the near future. Only concern was the length of the stay. In the future, under-sell and over-deliver, rather than saying it will be done in a timely manner and it takes two hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fusion

bybmillmarieon 07/03/2016

Bought a brand new Fusion and love it. Helped me get into the car I originally wanted. Customer service was excellent. Willing to help you get out of hard place or just find a nice, reliable vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byatelekyon 06/22/2016

Everyone is always so nice and friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New 2016 Ford F-150

byShatfieldjon 05/28/2016

Great dealership. It's the closest Ford dealer to my house, and when my truck was due to come off lease I gave them a try first. Glad I did. I went in a few months earlier just to see what incentives were being offered. From the moment I went in I had a good feeling. I'm the type of person that has to have a good relationship with sales and service. I was introduced to my salesman, Larry Perkins, by the owner Mr Haldeman himself. That was after I asked for their truck guy. I wanted someone very knowledgeable about trucks. I told Larry that I was in the initial stages and just wanted some information. Unlike a lot of dealers, Larry was very patient and took the time to listen and make suggestions. He was very laid back and didn't push for a sale at all. I told him I would bug him to death and that's what I did. When you speed this much money you want to get it right. After many many test drives and comparing vehicles it was determined to order exactly what I wanted. The process went flawlessly with the help of the gm Jerry. When the time came to put the order in I was able to get a few more dollars off. They even helped with some incentives I didn't know about. This is a large dealership and when I went in one day for a final test drive the place was packed. Even so Larry got me a plate and let me take a truck out. All this while he was preparing to make a delivery. They always have time for a customer, no matter how busy they are. That's very important to me. From order to delivery the truck was in in 44 days. I went in the next day. My truck lease was terminated and I drove out with my new one. All promised were keep. Very pleasant experience start to finish. I recommend them to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great dealership

byMargieDKon 05/27/2016

I have been servicing my car with this Haldeman Ford for many years. They have treated me very good, scheduling appointments around my schedule and very promptly. Service has been excellent and employees have been very friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Great Warranty Work Performed

bygrandmarquis2on 05/20/2016

Mike Klement (831) was first rate in customer satisfaction as he listened to my complaint regarding a warranty part. I was surprised to come in to pick up car and pay any charges and found that I did not owe a thing. Great !!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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