Kuni Lexus of Portland

Today 08:00 AM - 08:00 PM
Closed Now
Sunday
10:00 AM - 06:00 PM
Monday
08:00 AM - 08:00 PM
Tuesday
08:00 AM - 08:00 PM
Wednesday
08:00 AM - 08:00 PM
Thursday
08:00 AM - 08:00 PM
Friday
08:00 AM - 08:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Kuni Lexus of Portland

4.8
Overall Rating
(16)
Recommend: Yes (15) No (1)
Write a review: Sales | Service
sales Rating

Outstanding Experience!

by MikeB000737 on 07/18/2018

I found the Lexus I liked on TrueCar and checked on availability. Was contacted by Jeneva Keller, a sales consultant at Kuni. Jeneva was an amazing person to work with. She had timely and correct responses to all my questions. Through her prep work, financing was a quick and painless process. I highly recommend the personnel (Jeneva) at Kuni and would definitely return and refer my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
71 Reviews
Sort by:
sales Rating

Outstanding Experience!

by MikeB000737 on 07/18/2018

I found the Lexus I liked on TrueCar and checked on availability. Was contacted by Jeneva Keller, a sales consultant at Kuni. Jeneva was an amazing person to work with. She had timely and correct responses to all my questions. Through her prep work, financing was a quick and painless process. I highly recommend the personnel (Jeneva) at Kuni and would definitely return and refer my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A seamless and welcoming buying experience

by PCheamR on 07/16/2018

We had a wonderful experience buying from Kuni Lexus. Every person from each department was friendly, supportive, and treated us with respect. They extended customer service beyond our expectations by even sending a staff member to our home to help setup and learn about the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nice salesman and customer service

by Thanhboy79 on 07/15/2018

Salesman was great . Good experience. Will definitely recommend friends and family

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

very easy to work with

by thekiddd on 06/02/2018

Petre was very accomodating to all our wishes. Cody did an excellent job explaining all the technology. He showed real patience with us and didn't rush things at all.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Airbag recall replacement

by Teezers23 on 02/09/2018

Had my airbag replaced here and the next day my battery light came on. I thought my battery was bad and had it replaced, nope, light still came on. I notice my engine fuse box was burnt from a smell. I took it back to Kuni Lexus because I’ve never had trouble with my car. They said my connection was loose. Remind you I’ve never had an issue with my car until they replaced the airbag. Long story short. They actually do sabotage your CAR in to coming back to them. I DONT NOT RECOMMED KUNI LEXUS and DON SMITH AND HIS TECH.

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Always exceptional service

by Harmi30 on 01/10/2018

Let me start out but mentioning that I use to take my Lexus to a convenient nearby Toyota location for its oil changes due to the only Lexus dealership here being fairly far for me. I went to Lexus for a recall on something and was paired with Steve Patton and was highly impressed by his wonderful customer service. Now I don’t even hesitate with making the trip to the Lexus dealership to see Steve for any of my vehicles needs even if I could have those needs satisfied from a nearby dealership. Couldn’t be happier with my service and Lexus has been my favorite maker due to their exceptional customer service and quality vehicles and that’s coming from a BMW guy. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Buying a pre-owned car, my experience

by sayeoh1 on 01/07/2018

I just bought a pre-owned 2012 Nissan Altima from Kuni Lexus of Portland. The experience of buying a used car from Kuni was outstanding. I was treated fairly and given exceptional service even though I was buying a pre-owned car that was not a Lexus from a Lexus dealership. I was hesitant buying a car sight unseen from out of state but the process was made very easy by the staff at the dealership. I made an internet inquiry and was immediately responded to by Bergen Allee. She was very easy to work with and made the negotiation process smooth. I was about to finalize the deal and drive to the dealership when I found out that Bergen was on vacation for two weeks. Bergen then referred me to her fellow associate Nicole Dubravac. Nicole assured that she would take care of me in Bergen’s absence and she sure did. I felt safe buying the car with a CarFax and AutoCheck report both provided by the dealership. The dealer also did an inspection of the car and replaced the oil and filter, air filter and resurfaced the brake rotors. I felt I paid a fair price considering they even replaced all four tires. Nicole was able to send me documents prior to my arrival so that I didn’t have to spend too much time signing papers on site. The only small issue was that the car was not ready when I arrived. Apparently they noticed that a wheel had a curb scratch and needed more time to fix it. Not only was the wheel fixed looking like new but the rest of the car was cleaned and detailed. Nicole made me comfortable while I waited in the customer lounge which was stocked with beverages and pastries. I would not hesitate referring business to Kuni lexus of Portland.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Kuni Lexus - fantastic experience!

by MechEng1003 on 12/30/2017

I just purchased a certified pre-owned Lexus ES300h from Kuni. I compared to the BMW 3-Series and Acura TLX and this car stood out for its smooth ride, acceleration, mpg, and finish quality - and you can't beat Lexus reliability. Chincha - our sales associate - was wonderful to work with and the price was fair. Best car buying experience I have ever had. Other associates were friendly and attentive. There is a reason why Kuni Lexus is a top-ranked dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Service

by LeslieL on 12/19/2017

Bill Turner went above and beyond to help me get my RX330 on the road again! I could not be happier with the service and would recommend both Bill and Kuni Lexus for service or a new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Always good customer service!

by Sherileem on 12/18/2017

This is the second Lexus I have owned and part of the reason I bought another is because of the exceptional service, as well as pre-paid maintenance.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

60k maintenance and airbag recall

by Coleman on 12/09/2017

Took my car in to have airbag replaced per service bulletin. Short wait fast service. Added 60k service. Not cheap but want to keep my IS perfect. Was given gorgeous new loaner car. Overall a very good experience.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great affordable detailing

by TotalEclipse on 11/28/2017

I always take my non Lexus cars here, have for about 10 years now, for auto detail, inside and out. It's cheaper then any other dealership around and they give you a free rental car for the day. And on top of that, if your car is not dry inside, like the seats from cleaning, they call you and tell you to keep the car another night. They will not send the car home early until its totally and completely done.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great cars and amazing people!

by USimkin on 11/28/2017

I have been a customer of Kuni Lexus of Portland for almost ten years. During this time, I have purchased one vehicle and leased three. I have also done all my service with them as well. Each and every time I walk through their doors, these guys are always on top of their game. I immediately feel like I am a part of a family and everyone seems happy to see me. They listen to me and try to come up with the best fit for my needs. I leased a vehicle from them this last Sunday and very happy with the car and treatment I received. I’m a very happy loyal customer of Kuni Lexus of Portland and I recommend this dealership to anyone who is shopping for a car, new or used.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

This is my sixth car purchase here for a reason

by LoveALexus on 11/25/2017

I purchased my first car from Lexus at this location in 1989. I have had nothing but great service, great cars, and great follow through with the dealership. Frankly, I’ve had no problems with the cars and I only go into see them for regularly scheduled maintenance. They always return my calls promptly if I have any questions and with the new technology of the newest cars they are more complicated but still as efficient and beautiful as ever. I highly recommend Kuni if you’re looking for a Lexus and want superior service and staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my new red car!

by joaburne on 11/21/2017

I have had my eye on the IS 350 for some time. Loved my 2008 ES 350 for 7 years but decided I no longer needed a big sedan yet still wanted a 4 door that was sporty too. I am now a proud owner of a 2014 IS 350 thanks to the friendly, helpful associates at Kuni Lexus, particularly our sales consultant Petre Petrovski. He was kind and quick to assist us by text and in person, from the beginning of the process to after our purchase, answering all of our questions and working with us with our trade-in and purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Never had an easier time buying a car

by Llkrivo on 11/21/2017

If you want a non pressure easy pleasant experience actually this is the place to go. Nicole DuBravac was amazing. She was so knowledgeable and easy to work with. She did everything to find my perfect car and didn’t let us out the door until we were fully satisfied with my purchase . I am from eastern Washington and would drive 6 hours to buy another Lexus when the time comes to work with Nicole and this dealership again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Service, Beginning to End

by SBGD17 on 05/15/2015

We thoroughly enjoyed our experience with this professional group of sales people and support staff. The car buying experience was painless, and even enjoyable!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Kuni Lexus - terrific experience

by resource4cars on 05/14/2015

I recently purchased my first car from Kuni Lexus and it will probably not be the last car I buy there. I could not be happier with every aspect of the process. A truly customer oriented atmosphere and truly nice people. Well done!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Lexus is the best in Beaverton

by jrgdds on 05/10/2015

I've bought 4 vehicles over the years from this dealer. They bend over backwards to satisfy their customers. Their pricing is always inline with Edmunds, and their financing rate is strictly based on your FICA score. The Salesmen that I have delt with are low pressure. I really have nothing but positive things to say about them. In this day and age that is rare for a car dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent customer service.

by june17 on 02/18/2015

Lexus has always been consistent and trustworthy with their knowledge of our vehicle and great customer service.

  • Recommend this dealer? Yes
sales Rating

Service to GS 300

by T2Lexus on 02/16/2015

I have been so impressed with Jeff Miller and all others that I have come in contact with in the service department after buying my Lexus at Lexus of Portland. I would recommend Lexus of Portland Service department my closest friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
about our dealership
Google Map