Buick GMC Of Beaverton

Today 08:30 AM - 07:00 PM
Closed Now
Sunday
11:00 AM - 06:00 PM
Monday
08:30 AM - 07:00 PM
Tuesday
08:30 AM - 07:00 PM
Wednesday
08:30 AM - 07:00 PM
Thursday
08:30 AM - 07:00 PM
Friday
08:30 AM - 07:00 PM
Saturday
08:30 AM - 07:00 PM

Customer Reviews of Buick GMC Of Beaverton

4.8
Overall Rating
(27)
Recommend: Yes (26) No (1)
Write a review: Sales | Service
sales Rating

Buick Purchase

bydeedeeon 08/08/2018

Tom was our salesman and did a great job for us. We were only looking and bought the car we wanted to see the same day. Eric was great to work with and help us with the purchase.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

66 Reviews
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service Rating

Great place

byMikeon 10/06/2018

From the purchase of my 2017 GMC, the service department and the parts department, this dealership has earned my business. The service advisor paid close attention to my concern and was able to properly repair my vehicle. While at the dealership I went to the parts department and purchased transmission fluid and a filter. While changing the fluid at home I realized that I received the wrong filter. I called and the parts manager was very accommodating and actually had the correct filter delivered to my home. I live outside of Oregon City! Great service and will definitely come back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Outstanding service

bySherrion 09/11/2018

Excellent all around

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

GMC Truck Cover Installation

byRexon 09/10/2018

They did a great job of installing the cover and when I came back with some questions, they did a great job of explaining how this top works as it was different from my prior top. There are some accessories that were on back order, but I am confident they will be installed correctly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Buick Purchase

bydeedeeon 08/08/2018

Tom was our salesman and did a great job for us. We were only looking and bought the car we wanted to see the same day. Eric was great to work with and help us with the purchase.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Brake issue

byJohnon 08/06/2018

I had an unusual breakdown with my brake's and these guys were all over it. I needed my car back in the morning. In at 8:00, out at 10:00. Great job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

service

byoldnitroon 03/22/2018

Katie was great to work with. She was professional and made us feel the mechanical problem we were experiencing would be taken care of. We would not hesitate to bring our vehicle back for service again in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

service

bydearie2on 02/23/2018

I have always been very satisfied with the people at Lithia

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil Change

byKazman111on 01/10/2018

Was to get oil change and tire rotation - oil was changed, tires, to the best of my knowledge were not rotated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Personal service

byCdbensonon 09/26/2017

She was quick thorough smiling(a real plus when I worked) and like the pay right at the writer's desk--much more efficient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience!

byKewrn81on 09/21/2017

I showed up with an idea of what I wanted and the salesman was very accommodating in letting me drive exactly what I wanted. He wasn't pushy, and wanted me to feel comfortable with my car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very happy

byPnwhineson 09/13/2017

Great dealership with exceptional staff. Always a good experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

my 2017 GMC Seirra

byKazman111on 09/05/2017

Excellent service - did all they said they would, called when it was ready to go! And I got a coupon for a free car wash!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Warranty Repairs

byRSD111269on 09/04/2017

This dealer again went above and beyond to clear the fault codes in the ECM and order the parts needed to fix the error codes and installed then in a timely manner all while putting me in a loaner car at no charge

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good service at GMC in beaverton

byGrk911997on 07/25/2017

I have been taking my Denali to GMC of Beaverton for a few years now. They have exceeded my expectations. My service advisor - Katie, knows her vehicles well and communicated exactly what was being done/needed to be done to my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Vanderford Acadia purchase

byLakeOswegoORon 07/25/2017

Experience was enhanced by sales consultant's (Tom P) professionalism, automobile knowledge, and friendly customer service. Inventory was overwhelmingly impressive. Pricing very competitive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome Experience very pleased

byhighgate1on 07/14/2017

great service and everyone is nice and courteous. I would definitely recommend them to other people. Everyone in the service center are very helpful and they make sure you are very well taken care of.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great Experience

byJCulp16on 06/29/2017

Kyle Heppner was a fantastic sales representative. Very upfront, knowledgable and personable. I would recommend both Kyle and the dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2014 Denali with a wiring question

byGmcdenali1on 05/20/2017

Katy did a very good job from start to finish with my truck.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Sales Person Ever

byTundrajohn1on 05/06/2017

When first arriving I was greeted by a salesman named Chris. However Chris was too busy to help me so I was then helped by salesman by the name of Michael Gutierrez. I'm thankful that Michael helped me as I can not express what a great job he did. He went far and beyond to help me and make sure all of the details were explained and completed. I think you have a gem in Michael Gutierrez!! I will refer anyone to him and him only....Should be given a promotion!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Buyer Beware

byJeep2016on 02/07/2017

I would not presume to tell you where to spend your money, so this is a reflection of our experience with the sales personnel and department. Hindsight forces my regret at not having looked closer at the reviews to understand the dealerships true attitude and practices. We certainly would have gone elsewhere! Given the incredible choice when it comes to spending your money, we contend that you will find a far more relaxing and efficient process elsewhere – buyer beware! Disabled parking is provided, but in NOT keeping with the intent of the Americans with Disabilities Act. This dealership uses demarcated disabled parking as additional parking for their show vehicles and clients that are not authorized and have no legitimate reason to use this space. Thus despite having all the permits and relevant identification to use this marked parking – as a certified combat disabled veteran – the advice we received when we asked the sales personnel about how I should park without damaging my or another vehicle (given that they had just directed another vehicle to illegally park in the disabled parking zone), their response was to ignore the problem and literally walk away. Should a manager not have sincerely apologized about this “ongoing problem they have with some of their sales staff” – we would have walked away already. However, I felt it was only fair to give them a chance to resolve the problem. Huge mistake. Trust your intuition - which will be screaming ‘leave this place now’! That scenario is a reflection of their level of concern about people struggling with disabilities, as well as their concerns for the protection and safeguarding of any of the vehicles left on their lot. To further highlight this same attitude, damage to the vehicle we were interested in was hidden to the best of their ability. Despite several questions about any possible damage to the vehicle – you guessed it – they simply tried to hid it and dismiss any concerns. Once confronted, they agreed that it was unacceptable and offered to repair the damage in full and paint the affected area. Many weeks later, despite receiving written confirmation of the need to repair the damage to our vehicle, we are still struggling to get it resolved. Rather, upon receipt of the vehicle we noticed two additional areas of damage sustained whilst the vehicle was left for the initial repairs! The dealerships attitude post-sales are the worse I have ever had to deal with. Literally constant excuses, and no real viable solution, have us sincerely regretting ever having spent any money at this location. Which seems to be an ongoing trend if you read the reviews! My advice is look around, this dealership is only interested in you so long as you have a pending sale, after that you are little more than an inconvenience and irritation to deal with. There are far too many dealerships that deserve your hard earned money, that will actually treat you with decency and efficiency. My advice is reward those that display the respect you deserve and the fact that you are spending tens of thousands of your dollars to keep their dealership afloat!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

Fabulous Service

byballardbobon 01/07/2017

Simon gave great feedback and greet with a smile and professional attitude.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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