Lithia Toyota of Klamath Falls

Today 08:30 AM - 08:00 PM
Closed Now
Sunday
closed
Monday
08:30 AM - 08:00 PM
Tuesday
08:30 AM - 08:00 PM
Wednesday
08:30 AM - 08:00 PM
Thursday
08:30 AM - 08:00 PM
Friday
08:30 AM - 08:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Lithia Toyota of Klamath Falls

4.7
Overall Rating
(58)
Recommend: Yes (56) No (2)
Write a review: Sales | Service
sales Rating

Ram Rebel

byDionon 07/18/2018

Good experience buying this truck, all the folks at Lithia were very professional and kind.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
85 Reviews
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service Rating

Routine service

byHowJenon 10/16/2018

Went in for the routine oil change, etc. They discovered a screw in my tire and repaired it at no charge. Great customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

by123456on 09/20/2018

John helped get me checked in to have service on my vehicle. I was a little surprised that the information that I had entered on the website did not get sent to the local office. There was a little trouble getting the shuttle to pick me up to retrieve my vehicle, but I'm very satisfied with the work that was done and the time it took to complete.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fast and friendly

byCDanielson 09/17/2018

Popped in for my 15000 mile service. Told it would be an hour and a half. It only took about an hour. Friendly staff. You never see the service techs slacking. They are always busy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service

byErinon 09/15/2018

Great service but took a little longer than initially told.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service report

byJunioron 09/15/2018

This was a simple maintenance inspection and oil change. Service was professional and prompt.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service for my Lexus

byJasonon 09/08/2018

Fast and friendly service. Got my Lexus back on the road. Highly recommend for your vehicle service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Recall

byScotton 08/29/2018

I took my truck in to have the cruise control reprogrammed for a factory recall. When I first got there the service guy said that he'd put me in the lube line, which had about 8 cars in line ahead of me I settled in the waiting area, and about 20 minutes later he came in and told me I was almost done because he was able to get me into the service area. I thought I'd be there at least a couple of hours, but I was done in about a half an hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Great Service

byjbon 08/25/2018

Everyone in the Lithia Service Dept. is helpful, friendly, and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Recall

byquackers43on 08/23/2018

Great service! Always a pleasure getting service for my vehicles!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Purchase of 2018 Camry XLE

byScubadaddyon 08/22/2018

Woody, the internet manager did a great job. Very easy to deal with him and the F&I department. I haven’t had to deal with service department yet, but I’m hoping it is as good as what I e experienced thus far. Love my new Camry...totally worth the investment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

xxxxx

byxxxxxon 08/22/2018

Very friendly and polite staff in Service Dept. Work was done quickly and well. I would recommend Lithia to my friends.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service manager

byDanon 08/22/2018

Job well done give them a 10

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

.

by.on 08/10/2018

Your staff is always polite and efficient!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Lube service

byItisme31on 08/09/2018

Great customer service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

service

byKFSheron 08/04/2018

friendly and fast. always get my two cars done on the same day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Service Review

bytravelwheniwant2on 07/31/2018

Was treated with courtesy, prompt and timely. Most information was already in the computer, only had to check the mileage. Oil change done quickly and was immediately contacted when oil change was completed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

warranty service excellent

byScotton 07/26/2018

several minor warranty issues resolved in one day. One remaining issue just waiting for parts. Great shuttle, great service writers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ram Rebel

byDionon 07/18/2018

Good experience buying this truck, all the folks at Lithia were very professional and kind.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Stripped again

byStrippedon 07/17/2018

Yet again Lithia oil change service has stripped another oil drain plug. After waiting 1 hour and 15 minutes Mech came in and told me that he would not be able to change the oil due to a stripped plug. This is not the first time that something like this has happened. Left as there were no plugs in town for my car, only to be called later as they had found one. Another trip back to Lithia. Do the mech know the correct size wrench for an oil plug? Do they know the correct torque values? Do they have the correct tools to do the job?

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Great service!

byKristyBarretton 07/16/2018

The man that helped me was very nice and had great customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2013 toyota 4runner

bylenon 07/13/2018

Thank you Lithia Toyota of Klamath Falls and especially Shaun (sales), Simon (loan) (& all the rest of personnel's) forgive us if we can't remember all your names. My wife and i had a great time there... We knew what we wanted just needed to see if you will help two persons in (cheap) slippers and (dusty) shorts (lol)... and you guys did great! When the time comes I will come back there for my Supra! (That would be my 4th!) Good day to all...

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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