Lithia Chrysler Jeep Dodge Ram of Klamath Falls

Today 10:00 AM - 06:00 PM
Closed Now
Sunday
10:00 AM - 06:00 PM
Monday
08:30 AM - 07:00 PM
Tuesday
08:30 AM - 07:00 PM
Wednesday
08:30 AM - 07:00 PM
Thursday
08:30 AM - 07:00 PM
Friday
08:30 AM - 07:00 PM
Saturday
08:30 AM - 07:00 PM

Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls

5.0
Overall Rating
(20)
Recommend: Yes (20) No (0)
Write a review: Sales | Service
sales Rating

STRESS FREE EXPERIENCE

byTndavis0925on 06/26/2017

Traded our Journey in for a Pacifica, John Lagunas was very helpful and made it and easy experience. Our Finance manager Mike was quick and friendly. The Manager Caelin was fair with our trade and getting us the best rate possible. Will definitely buy here again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
26 Reviews
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service Rating

I always am treated with respect and warmth

byceadams47on 06/14/2018

At the present I will only purchase a car and service with Lithia Toyota.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

They are great

byMycharityon 03/18/2018

Thank you Lithia Jeep. I had an oil change and they were timely, friendly, and helpful. I really appreciate the people that work in this department.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very Good

byHouserJron 03/07/2018

Warranty and work performed EXACTLY as outlined when vehicle originally brought in to the dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Satisfied customer

byAlanblankon 02/09/2018

We arrived at Lithia Dodge at 8:30 am to have our truck serviced and 1 recall isue remedied. We were given a ride to a restaurant by the staff at the dealership for some breakfast. Before we were finished with our meal we received a call telling us that our truck was ready. Talk about great service. Very satisfied. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Recall

byWildBill20on 10/12/2017

This was a recall on the Sliding Doors on my 2016 Sienna. It was a long day but was told it was a all day job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome Service

byhappy1122on 09/29/2017

Even when they are the busiest shop in town they always have a smile on there face and willing to go above and beyond

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great, as always

byLindaMBusboom1on 07/30/2017

Quick, professional and thorough. Just what we've come to expect from Lithia.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

STRESS FREE EXPERIENCE

byTndavis0925on 06/26/2017

Traded our Journey in for a Pacifica, John Lagunas was very helpful and made it and easy experience. Our Finance manager Mike was quick and friendly. The Manager Caelin was fair with our trade and getting us the best rate possible. Will definitely buy here again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Jeep Renegade

byPappykahnon 06/04/2017

Lithia made it very easy to purchase my new Jeep Renegade even though I did not go there to buy one at the time, lol. Lana was a sweet heart and bent over backwards to help in any way she could. She really did get me a deal I could live with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Hassle Free

byMichelle1970on 05/13/2017

I purchased a vehicle from the Lithia CJD store about 4 months ago and they really do stand by the Hassle Free motto. It was an easy process from start to finish. I would recommend this dealership to anyone looking to purchase a vehicle and have a great experience while doing so!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

" A No Hassle" experience

bytdemailon 05/08/2017

Buying a car has become so much easier today because of all the resources available online. Lithia Chrysler Jeep Dodge of KF made buying my new used car a real "no hassle experience." My wife and I felt very comfortable throughout the whole car buying process. I really thought that the people from Lithia Chrysler Jeep Dodge worked as a great team. All of them adding their expertise at the appropriate parts of the transaction in a way that felt like they were all helping us get the best deal for our needs. When I declined some of the things they offered they didn't make me feel uncomfortable at all. They shared what they could offer and let me choose what I wanted...no pressure. I found this very refreshing. I liked the team that worked with my wife and I ,starting with our web contact Internet Manager James Baxter. He was very professional and knowledgeable of the cars he was selling. He was our first contact online and led us through the whole process. Michael Cheeseman helped us with our financing. He was very helpful and professional. The manager(I did not get his card ) also checked in on our deal an helped us get an even lower price deal and cheaper options that suited our needs better. My wife and I our very pleased with our deal and would highly recommend the professional "no hassle" team at Lithia Chrysler

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

another awesome experience

byBuscherRanchon 05/06/2017

As usual, the service depaerment did a great job servicing our Jeep. It's resuring to be able to trust a company with our vehicles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Charger alignment and LOF

byDusty57on 05/01/2017

My 06 Charger was showing uneven tire wear up front. My local dealer had a sale on for wheel alignment. Seemed like a good time to get my oil changed as well (they had sent a reminder notice). All work done on time, accurate pricing, and a future appointment scheduled for a recall issue. I'm satisfied. Thank you guys.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great job

byBunyardon 03/10/2017

Thank you for servicing our pick up had a courtesy driver so I did not have to sit in the waiting room for two + hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

great experience

bymadmax69on 03/04/2017

Best truck buying experience so far from Simon who was very knowledgeable of the truck to guys in back adding my extra's to the truck to Mike Cheeseman in the finance.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Amazing!!!

byMarlycejbon 02/23/2017

Awesome customer service. Not pushy. Got a great deal. Could not have asked for any better! Michelle B is fabulous!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Check engine light

byB1gdeal3on 02/21/2017

Dropped my truck off for the check engine light. I received a call midday to let me know what was going on & a call when the work was completed. They replaced bank 1 & 2 in the engine. Bank 1 was the problem but they replaced 2 due to the fact that they've had vehicles in with the same problem & I would be back soon to have it replaced. I totally appreciated that they saved me a trip & time. Very friendly staff as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Diesel Fuel filter change and tire rotate

byWhitemion 10/29/2016

Filter price is high compared to other availability. Technician did not fill front tires to recommended pressure (70 psi vs 60). Service Mgr very efficient and offered to call the technician about the tire pressures, but I declined.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

oil change

bypamelac9704on 10/24/2016

I absolutely LOVE you guys! I never go any other place except to you guys. You have taken excellent care of me for over 30 years and God willing I live a few more years, I'll be coming to you! LOVE, LOVE MS, Pamela Coplen

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Bad experience turned good

byJohnCallinon 10/22/2016

On a vacation to Crater Lake, we blew the transmission in our old 1995.Dodge Ram 3500. After being towed to Klamath Falls, we decided that after 26 years, it was time for a new truck. I called Lithia and spoke with Tony Zito. He drove to the tow yard and brought us to the dealership. We chose a new Ram 2500. The process went smoothly and without any drama. Tony was engaging and professional. We also needed our fifth wheel hitch installed. There was a small glitch in the shipping of the parts but, thanks to Alfredo in the parts department, we only lost half a day in getting the hitch installed. Since we live in Southern California, it is unlikely that we will ever return to Lithia in Klamath Falls but not because of any dissatisfaction with the dealership or the experience. Five stars and two thumbs up

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchased a 99 f250 v10

byGeerus2014on 07/29/2016

Sales staff was great. One of the finance managers was very helpfull, the other one not so friendly or costumer oriented.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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