Jim Norton Toyota of Oklahoma City

Today 8:30 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Jim Norton Toyota of Oklahoma City

5.0
Overall Rating
(124)
Recommend: Yes (124) No (0)
Write a review: Sales | Service
sales Rating

Great experience buying our Rav4

byThomason 10/08/2018

Vanessa was very knowledgeable, and informative on the Rav4. She is outgoing and friendly, and not pushy. We enjoyed working with her. we had a very good experience with all departments

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

139 Reviews
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service Rating

Satisfactory Service

byCharleson 10/13/2018

Was treated cordially and answered all questions.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

byRonaldon 10/12/2018

It was fast and thorough. I was thoroughly briefed on what was done and what was recommended.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Tire Rotation

byCarolLon 10/12/2018

Very pleasant personal skills, quick and professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

byWendyon 10/10/2018

The tech that helped me was prompt, attentive, informative, and helpful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

I love Jim Norton Toyota

byJenniferon 10/10/2018

Employees were very friendly and helpful and my car was ready within the time they told me it would be ready

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Very trustworthy and kind

byRebeccaon 10/09/2018

Staff was incredibly helpful and honest. They gave me updates on the car without hiding any information. I really, really appreciate that they didn't try to rip me off or sell me on anything they didn't need. They also gave me a loaner vehicle for the day. Overall, one of the best experiences I have had with a Toyota dealer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience buying our Rav4

byThomason 10/08/2018

Vanessa was very knowledgeable, and informative on the Rav4. She is outgoing and friendly, and not pushy. We enjoyed working with her. we had a very good experience with all departments

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Good experience

byAmandaon 10/06/2018

The kind people I came in contact with. TJ gave me a loaner so I wouldn’t have to sit there all day while my car was serviced. There was work that didn’t need to be done yet and I appreciated the honesty about that.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service

byAlexandraon 10/05/2018

I was able to come in late and was treated very well!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Jim Norton Toyota

byLarryon 10/05/2018

How courteous the people are when you arrive. keeping me informed at all times about my cars and when they will be ready.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

11/10 Car Buying experience!!

byChristopheron 10/02/2018

Vladimir was absolutely the best salesman I have worked with. I walked in with no intention of trading in my vehicle and left with a brand new car, which I have never owned before. His expertise and professionalism really heightened my experience with Jim Norton Toyota and have been referring everyone to this dealership in specific! I also have to comment on the the outstanding service and patience received from Cody Hess in the finanacial department. We encountered a few obtsitcles and he remained patient through it all and was super helpful in assisting us in getting over the obstacles! Thank you for a wonderful experience, hands down best car buying experience I have had!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Good Deal

byGeorgeon 10/02/2018

Friendly, knowledgeable sales personnel.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Wonderful experience.

byPatriciaon 10/02/2018

Everyone at the dealership was very friendly. Such a relaxed atmosphere.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great experience

byGloriaon 09/29/2018

Friendly. Not pushy. Followed thru with promised minor repairs although a little slower than expected getting car ready for pickup. Appreciated Christian staying late as we did not get there when expected because of weather.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Review

byJennaon 09/28/2018

Service advisor was nice

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great car buying experience

byKevinon 09/28/2018

We really enjoyed Izzy our salesman. Very down to earth and made the process easy and enjoyable. Also the manager was great working with us on where we wanted our payment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Five stars

byHaroldon 09/28/2018

No hassle all business quick in and out done deal Great service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

New truck

byMartinon 09/26/2018

No high pressure sales. Barry Hough is great. I've done buisiness with him for years.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Oil change

byScotton 09/26/2018

Quick service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Maintenance

byGayeon 09/26/2018

I was met at the door

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

September 2018

byDarrenon 09/26/2018

Prompt service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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