Jim Norton Toyota of Oklahoma City

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Jim Norton Toyota of Oklahoma City

5.0
Overall Rating
(60)
Recommend: Yes (60) No (0)
Write a review: Sales | Service
sales Rating

New car purchase

byCarolynon 08/03/2018

No pressure to buy. The closing was very pleasant. Really enjoyed working with Israel. The phone call quoting me the numbers for out the door purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
75 Reviews
Sort by:
service Rating

Tire noise

byMerlynPon 08/10/2018

Norton Toyota has diligently tryed for 3 years to address the “front end performance/noise” on my Sequoia. It appears it took almost a $1000 investment on my part for premium Michelim tires to fix. Still evaluating long term fix.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byCHartzellon 08/09/2018

Got my new radio under warranty, was installed quickly and they also filled the air in my tires and put my car through the wash. TJ Campbell always provides excellent service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Dealership

byCynthiaon 08/09/2018

Efficiency of my service advisor, T.J.Campbell. He made sure I had a good experience while I was waiting for my service to be completed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byStephanieon 08/03/2018

TJ is always a delight. He is always courteous and it is nice he remembers his clients. I always go to the dealer because I know they will do an excellent job and fix anything I need fixed, right the first time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New car purchase

byCarolynon 08/03/2018

No pressure to buy. The closing was very pleasant. Really enjoyed working with Israel. The phone call quoting me the numbers for out the door purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

The Salesman

bySharonHon 08/03/2018

Brandon. He made the entire experience easy and quick as we wanted it. The car and paperwork to sign was done in sonic time. Brandon went thru the car and explained all of the details so even we could understand.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

First service on New Highlander

byTroyBoy50on 06/13/2018

This Dealership is Fast & Friendly. Love the coffee machine & atmosphere. Everyone is friendly & professional. Don't know what else to say :-)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Good service, high prices.

byepearson89on 06/08/2018

I like the professionalism and courtesy offered by all the service sales people. Jillian in specific, did an excellent job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

BEST Toyota Place Around

bypreston_angelaon 06/07/2018

Everyone from sales to service is extremely friendly and helpful. Feel very well cared for from the moment I walk in the door. Will definitely bring all my car business here and refer my friends. Love Myron-Sales, Heath-Sales Manager and TJ-Service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent service, competent staff, cost effective repair

byjeffkokcon 06/06/2018

Jacob (service advisor) was very professional - he gave me a summary of work performed that day and went over the tech's recommendations for follow-up repairs. He kept in touch with me through the scheduling process, ordering parts and booking me a loaner car for my radiator replacement. The process was seamless. Excellent service. Also, Jim Norton was the most cost-effective of the three shops I asked for quotes on the repair.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Happy customer

byJimmyn1950on 06/05/2018

Salesman was helpful, but not pushy! Went out of his way to be helpful! We were only just looking, but decided to buy because of the way we were treated.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Silver Blacked Out 4R

bySilverSR5on 06/01/2018

Tony was extremely easy going and helpful as my salesman. I liked him right away. I will see him in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience

byCarol_Daveon 06/01/2018

The salesman could answer all our questions and was helpful in every way. He even fed us. We have never bought a car so fast and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Local car dealer

byJiangLong01on 06/01/2018

I was attracted by the great promotions going on for new cars like Corolla XSE! I got a good deal (at least I thought so) and my wife is loving it!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Car

bygdmullenixon 05/04/2018

Great people personal and friendly. The staff made a difference in buying a car from the start. Would recommend this dealer ship to family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Department

bydavidspencer62on 05/04/2018

The service advisor was very courteous and helpful. She did exactly what she told me she would do. The process to set up an appointment was a little time consuming.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent Customer Service!

byHighlander2018on 05/02/2018

Our sales person was very knowledgeable. He explained and answered all our questions to our satisfaction. I love my Highlander!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly, fair and fast sales experience.

byRichard1001on 04/28/2018

Vladimir and Heath were straightforward and friendly. They seemed to understand how I wanted to engage and responded accordingly. Beginning to end, they respected my time and provided a positive experience. They have also followed up since the sale to make sure I was satisfied.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great car

bySusanh00291on 04/27/2018

Honestly of salesman was impressive. Very patient with me while I decided on the car for me. Salesman gave me an respect and explained the aspects of the car and benefits.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Saleman made buying experience easier.

byDoyleETon 04/26/2018

Salesman was very knowledgable about all features on our Tundra 1794. On our test drive he made sure to instruct both my husband and me on all of the new safety features. Even after the sale he went back over the features and helped my husband set sensitivities on new truck. I would definitely ask for him if I were to buy another vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Buying a new car

bygimpybillon 04/13/2018

I will be submitting two surveys. One for the sales professional and the finance team. My wife, my daughter, and myself were greeted by Leon Anthony who was friendly, courteous, professional, and most importantly not pushy. I have purchased Toyota's in the past with no issues and been very sastified with them. My wife and I were looking for a car with a lot of comfort. We were familiar with the Camry and Leon introduced us to the Avalon. We drove several Camrys and two Avalons, regular and hybrid. I was sold with the Avalon hybrid. Leon patiently explained the features of this car. Ultimately we bought this car and have not regret buying it. Leon was very helpful in our decision in buying a car at this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

about our dealership
Google Map