Eskridge Lexus of Oklahoma City

Today 8:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Eskridge Lexus of Oklahoma City

4.8
Overall Rating
(26)
Recommend: Yes (24) No (2)
Write a review: Sales | Service
sales Rating

One of the best buying experiences. Highly recommended.

bywillphillipsjron 07/10/2018

Earl was the salesman that helped us. He is a top notch guy. Took amazing care of us. We bought a used car from them. They answered all my questions. I was prepared with my own financing and they helped us through the whole purchasing process. I would recommend these guys, and I don't do that with most dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
28 Reviews
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sales Rating

One of the best buying experiences. Highly recommended.

bywillphillipsjron 07/10/2018

Earl was the salesman that helped us. He is a top notch guy. Took amazing care of us. We bought a used car from them. They answered all my questions. I was prepared with my own financing and they helped us through the whole purchasing process. I would recommend these guys, and I don't do that with most dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Superior

byJohnny155on 05/03/2018

Had 30,000 mile service...everything done as promised & on time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Peggy Low

byJohnny155on 05/02/2018

It’s always a treat to get any of our 4 Lexus serviced. Everyone is pleasant, efficient and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byjimbarnharton 02/18/2018

Absolutely efficient, professional service on my vehicle!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

superior customer service Nathan & Sky

bytuskahoma88on 01/03/2017

knowledgeable, personable, efficient, attention to detail, prompt follow-up

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Lexus RX350 Service

byfighterpilot78on 12/26/2016

Eskridge Lexus in Oklahoma City is an outstanding Lexus Dealer. I have bought two cars from them over a period of 11 years, and they have maintained, and still maintain, both cars. Their service is thorough, prompt, professional, and cost-effective in every respect. They do everything that needs to be done, but nothing that does not need to be done based on each individual's driving conditions and experience. I have the same service manager each time I have my cars serviced, and he knows my cars and my driving experience. He tailors my service to my individual needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service at Eskridge

byjblack0136on 12/23/2016

I went in for a bad battery. We added my mileage check up at the same time so that I would not have to make a return visit right away.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Job

byrksheetson 12/23/2016

Took my car in for service and was very satisfied with the level of competency and professionalism.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent Service at Eskridge Lexus

bydukeokcon 12/19/2016

Eskridge Lexus always provides excellent service, Mark is very knowledgeable

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Richard Cullison

byrdcullisonon 11/01/2016

I stayed at the dealership while I had the 20,000 mile checkup. The waiting area was nice except for the liberal channels on the TVs. My serviceman was very nice and cordial. I did not have to wait long for my auto to be ready. After I left, I had my car rewashed. I guess they had a lot to do and sort of hurried. I have gotten used to this everywhere anymore. Small price to pay for my service.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Emergency service without an apointment

byboblangon 11/01/2016

About 85 miles North of the dealership in OK City on I-35 headed South to TX, a metallic object flew up and punctured our Lexus SUV gas tank with a 2-3 inch hole which we did not realize had happened. We noticed the leak only when we went to a filling station as our tank was getting low. After all the gas leaked out, the filling station attendants placed absorbent material under our SUV to sop up the gas. AAA brought my car and my wife Denyse and I to the dealership at about 8 PM. A motorist who met us at the gas station also met us at the dealership and drove us to a motel down the street from the dealership. She as a wonderful and most gracious person full of OK hospitality and was in the area of the dealership as she was picking up her daughter at a sporting event in town. The next day we contacted the dealership and our assigned service representative was very courteous but most importantly was very understanding of our predicament as I had to get back to San Antonio for upcoming business travel to Western Canada as a speaker. I was worried the event might need to be cancelled though I kept most of this to myself as I could see that our service representative was doing his very best to get us back on the road. He quoted a price which I agreed to and the job was completed on the second day soon after the parts were delivered. When it came to pay our service rep. had found a discount we qualified for and the original price quote was reduced by several hundred dollars. The best part of this bad experience was the dealership and the wonderful service we got. My wife read this and added: "And they even washed the car!"

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byErniew6on 10/20/2016

Car battery was having issues so Eskridge got me in right away on a Saturday morning and took care of me quickly and sent me on my way. Very satisfied and very friendly. Would recommend to service vehicles there

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service!

byJackieV2016on 10/19/2016

Very pleasant visit. Great customer service from my Adviser.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Customer

bymaberrylindaon 10/17/2016

My granddaughter was hurt by the automatic door when an employee was taking another customer out to get the loaner car without giving me a warning. The door hit her in the forehead. She wasn't seriously hurt just shaken up. No one came over to check on her. I specifically asked to have my car washed and vacuumed out. The outside of my car looked good however, the inside was very different. The floor mats were not moved, a dead bug that was not there before was on the dash next to a clump of red dirt that wasn't there before either. The person that "cleaned" the inside was more interested in pizza for lunch than doing their job. I have never been more unhappy with this service.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

First Time at Eskridge

byPattMillon 10/08/2016

Eskridge Lexus was very professional, accommodating, and communicated well with me about the issues with my Lexus and cost of repair. I was very satisfied with my experience with them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

1 year check of my car - Lexus

bycappellomjon 10/04/2016

Excellent. From the moment I drove up. Someone came right away, took my keys; I walked in and Mr. Anaya was pleasant and helpful with a loaner. Car was ready at lunch time when I requested. Pickup was easy and quick.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Eskidge Lexus Service OKC

bySboyd51486on 09/26/2016

Superior service is always my experience at Eskridge. On this occasion they found and fixed the cause of a continuous high pitch sound coming from one of my wheels. I was given a loaner car and they had everything done in less than 24 hours! Great service as always. Thanks to Christian and the rest of the behind the scene staff at Eskridge!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Customer Service

byRuthieRX350on 09/26/2016

I always take my Lexus RX350 to Eskridge Lexus for service! They have a very friendly, courteous, caring staff who are very knowledgeable and professional. Ryan in service has assisted me with regular maintenance and has been great in keeping me up-to-date on the status of my vehicle and service cost. Others in the service department have also assisted me and they have all been very respectful and great! They treat me like I am part of the Lexus family. Five stars for excellent customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Buying a used Lexus

byPeanutkidzon 09/11/2016

I had been communicating with Shawn online before going in to test drive it. Once in the dealership, everything went smoothly and my purchase was a success. He was very nice and professional. As was Sam in the financing department. I would recommend them to anyone :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Impeccable Service

byLisaAnn152on 08/25/2016

Eskridge Lexus delivers top notch service from beginning to end. Their service department feels more like a spa. If you want to be spoiled and taken care of with the highest degree of professionalism, this is the place!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Superior Customer satisfaction

byMarxgrlon 08/22/2016

Nathan was courteous, professional and worked diligently to get me into the car of my dreams. Very happy to work with a family owned dealership, the experience far surpased Lexus of Tulsa.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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