Eskridge Chevrolet

Today 08:30 AM - 07:00 PM
Open Now
Sunday
closed
Monday
08:30 AM - 07:00 PM
Tuesday
08:30 AM - 07:00 PM
Wednesday
08:30 AM - 07:00 PM
Thursday
08:30 AM - 07:00 PM
Friday
08:30 AM - 07:00 PM
Saturday
08:30 AM - 06:00 PM

Customer Reviews of Eskridge Chevrolet

1.7
Overall Rating
(8)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
8 Reviews
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service Rating

High Service Charges

by diremb45 on 12/08/2016

I thank your car dealership charges too much for services (mechanical services). $400 for a fuel induction service. $200 of that was for the 4 cans of BG cleaning solutions you used, or said you used. No wonder a lot of people thank car dealerships are rip offs when it comes to cost of servicing a customers vehicle. Didn't even offer me a discount for retired military, senior discount or continued customer for numerous years.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

by felipe7 on 03/30/2016

After taking my car to another dealership's service department for the same problem three times Brian at Eskridge made me feel that they cared to get the problem solved!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Worst Customer Service Ever

by Jackakeeler on 11/11/2015

I purchased a vehicle from Eskridge on 10/19/15. When I was in the salesman's (Ron) office he called in another salesman (Bobby) because he couldn't close the deal. I had a few questions for Bobby. He told me that there was a towing package on the SUV I purchased. I took his word for it. When I got home I realized he had lied to me and there was no towing setup at all. So I will have to pay for that out of pocket. Never would have purchased the vehicle if I knew it wasn't rigged to tow a small trailer or jet ski. Also, within 4 days of taking the vehicle home the brakes were squeeking out of control. This is not something you would expect from buying a vehicle out of a dealership. So basically, I have had the vehicle for less than a month and will have a lot of out of pocket expenses because Eskridge lies to their customers and sells cars that are less than ready for the road. I also contacted the manager of the dealership about the issue. He responded and told me he would "look into the issue" and then never emailed me back and ignored all of my emails after that. This is by way the WORST customer service I have ever had. Do not buy from them. No ethics at all.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

SATISFIED CUSTOMER

by thecustomer on 04/20/2015

I cannot say enough good things about Eskridge Chevrolet and Tom Pasch. This was the best car buying experience!!! Price was fair, everyone was responsive and they shipped the car to my NC residence without a single scratch. I highly recommend Eskridge for your next car purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easiest sales transaction ever!

by zmom1 on 08/02/2014

We purchased a 2014 Silverado. Everyone was true to their word and made the deal quick, smooth and very enjoyable! We dealt with Chris, Bart and Tom, all great people!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Horrible experience--Felt I'd been scammed

by bwsquared on 03/22/2014

I was contacted by the internet manager of this Chevy dealership after I submitted info online looking for financing. After 3 days of providing every possible piece of information required for financing and being told I was approved both in writing and verbally, they refused to give me a final price on the car and continued to ask for more and more cash up front. Both the internet manager and general manager assured me they were "taking care of me and would 'make it happed'"! Felt like a scam and was a scam. Beware, shopper. These guys are slick embodiment of the proverbial slimy "used car salesmen." My advice after wasting 3 stressful days with this dealership and still no final price on the car: take your business and hard-earned money elsewhere.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
service Rating

EXCELLENT Service Department A++++++++++++++++++++

by hotmama40 on 10/08/2009

Just had my Traverse in for normal service. While they were changing my oil they found a leak from my engine that I had forgot to mention. They gave me a ride to work and had it finished by the time I got off from work. They did a great job, and very polite. Thanks Travis you guys are the best.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Best experience ever. Small town is the way to go

by micah1948 on 04/17/2009

Great purchase experience from beginning to end. Was very fast because of working with my internet salesperson before coming. Had been to two other places and felt like they just wanted to sell a vehicle. Here they wanted to help me get what I wanted and make it easy. The managers were great helping but no problem. I would recommend this dealership to anyone shopping. I bought a used truck and they got it from one of their other locations the same day. Brought it to me to test drive, saved me time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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