Awarded 2014, 2015, 2016, 2017, 2018

Halleen Kia of North Olmsted

Awarded 2014, 2015, 2016, 2017, 2018
Today 9:00 AM - 9:00 PM
Closed Now
Sunday
12:00 PM - 5:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Halleen Kia of North Olmsted

4.9
Overall Rating
(51)
Recommend: Yes (50) No (1)
Write a review: Sales | Service
sales Rating

Definitely Buying Again

bykelseyr91on 01/06/2017

Everyone was extremely nice. There was an atmosphere that everyone that worked there truly cared and welcomed you to the Kia Family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
224 Reviews
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service Rating

Happy with the Service

bybilly12345on 01/11/2017

Jimmy was great. He told me all the pricing up front before the work was done. That's important to me. Great guy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Definitely Buying Again

bykelseyr91on 01/06/2017

Everyone was extremely nice. There was an atmosphere that everyone that worked there truly cared and welcomed you to the Kia Family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great customer service

byMurray317on 01/06/2017

Tom recognized me from previous visits and handled the service issues on my car smoothly and professionally. He showed me how everything on my car was checked over and in good condition. He even washed the inside of my windshield for me!! Great customer service. I'll be back!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Halleen Kia

byLisajoston 01/03/2017

Low pressure. Alll requests honored .No problem getting promises in writing Was not talked into things I did not need or want on the vehicle Got my vehicle quickly. Financing thoroughly explained to me

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byCarole_lewis61on 01/03/2017

Always professional ! All question answered and done in a timely manner. Very pleased everytime I go in for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Haleen Kia service on Sorrento

byGreyhawkSr1on 01/02/2017

Was not sure of service need at 50,000 miles. Service tech pleasantly described activities and checks plus recognized a recall service was needed. Had everything else done timely and tech gave me detail at end. Very satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good service

byjosephine12on 12/24/2016

That the service rep when he caught an error on the service report did not charge me an additional labor fee to change a burned out bulb

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Finally, A good experience buying a new car!

byFrank_Pamon 12/22/2016

The entire experience was not stressful. Jay made us feel at ease and we did not feel like we were dealing with the typical double talking salesman. He made the numbers work for us and we left with our new car and smiles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

oil change done

byPaulshowon 12/22/2016

It was a very great experience , because the service was done quickly.the oil change was done,and they told me what would be needed next time to my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Well taken care of

byJesseLikavecon 12/15/2016

Every team member was helpful and polite. There were offerings of donuts and drinks as well. We were well taken care of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byServicekiaon 12/13/2016

the service was very quick and the facilities were exceptionally clean.i like how the car was washed.everyone was very friendluy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

A1 Dealership

byKennyM67on 12/10/2016

Service advisor went over all work done and answered any questions I had. Shuttle service home while my car was being serviced was great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service

byLynetteTaiton 12/08/2016

He was a knowledgeable service representative. He was kind and caring. He was interested in me and my satisfaction. Thanks for the great service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2016 Kia Soul from Halleen Kia

byLibbyHatesVWon 12/07/2016

I liked that Matt listened to me to make sure he understood my situation and what my goals were. I did not feel pressured and the finance gentleman was efficient and did not try to up sell either.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Kia Soul 2014

bySailor81on 11/30/2016

My vehicle was attended to immediately at he appointment time. The service personnel were very professional and took care of my problem in short order.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Halleen KIA experience

byMichelleMB14on 11/30/2016

All staff I dealt with including Tom and Nilda were very helpful and made the repair with our car easy to adjust to my busy family schedule and Tom kept me informed of progress.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good service, nice people

byHelenCruiseron 11/29/2016

Quick once they got my paperwork, the work was completed quickly. I've been a Halleen client over 10 years and have recommended to several friends and family.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Miss Henrietta Wasinski

byH_Wasinskion 11/27/2016

Both Don and Andy are very patient and easy to get along with. They are eager to explain options and make it easy to understand. They are well suited for their roles, and are the reason I bought from Halleen even though I have 2 Kia dealers closer to my home.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Take on Excellent Service at Halleen KIA for Lease Upgrade

byJeffsspinon 11/27/2016

The sales agent is pleasant and well organized. He answered and anticipated all of my questions. The financial manager is also a pleasure to work with and made the process understandable and efficient.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

2015 KIA SEDONA

bySTASKOCPAon 11/23/2016

Prompt and thorough service and communication. Why at least twenty words, I only needed six to comment. Again why twenty words, not sure why.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent customer service

byjagriff1026on 11/22/2016

No waiting upon arrival and excellent service. The service representative who took care of me is so polite, knowledgeable and professional. I have been in to Kia Service several times since I got my new Optima, and I am very pleased that he has taken care of me each time. He cares about delighting the customer. That's imperative to excellent customer service. Oh, and I love the car washes.,No waiting upon arrival and excellent service. The service representative who took care of me is so polite, knowledgeable and professional. I have been in to Kia Service several times since I got my new Optima, and I am very pleased that he has taken care of me each time. He cares about delighting the customer. That's imperative to excellent customer service. Oh, and I love the car washes.,No waiting upon arrival and excellent service. The service representative who took care of me is so polite, knowledgeable and professional. I have been in to Kia Service several times since I got my new Optima, and I am very pleased that he has taken care of me each time. He cares about delighting the customer. That's imperative to excellent customer service. Oh, and I love the car washes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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