Today 09:00 AM - 08:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 06:00 PM
Saturday
09:00 AM - 05:00 PM

Customer Reviews of Coughlin Newark GM

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

Fantastic!

bySabrinaon 08/14/2018

We just wanted to tell about our experience with this dealership. It was absolutely fantastic! When we went in we didn't think we would be approved or even walk out with a car, but Lenny Schlernitzauer ll was nothing short of amazing! He not only got us approved but literally had his other team members find us a car that met the bank's criteria. He was amazing with our kids and had nothing but a positive outlook the entire time! If you go to Coughlin on 21st in Newark, I highly suggest asking for Lenny! He worked wonders for us, kept us under our monthly payment amount, and found a great car. He also made the process as fast and painless as he could for us!. He wasnt the only great, the whole team working that day was AMAZING! Thank you so much! The Wolf Family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 Reviews
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sales Rating

Fantastic!

bySabrinaon 08/14/2018

We just wanted to tell about our experience with this dealership. It was absolutely fantastic! When we went in we didn't think we would be approved or even walk out with a car, but Lenny Schlernitzauer ll was nothing short of amazing! He not only got us approved but literally had his other team members find us a car that met the bank's criteria. He was amazing with our kids and had nothing but a positive outlook the entire time! If you go to Coughlin on 21st in Newark, I highly suggest asking for Lenny! He worked wonders for us, kept us under our monthly payment amount, and found a great car. He also made the process as fast and painless as he could for us!. He wasnt the only great, the whole team working that day was AMAZING! Thank you so much! The Wolf Family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Service!

byAnthonyon 03/02/2018

We recently purchased a 2016 Kia Sorento and were pleased with our sales associate, John Mathers. Very pleasant and friendly - didn’t pressure us into a decision. In addition, Sales Manager (Jason) and Finance Manager (Jeremy) were a pleasure speaking with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Quality service at Coughlin

byaloha1286on 06/05/2016

I was happy with your service. I brought my Van in first time and they couldnt find anything wrong. I tow it back when engine stall twice. I thought it was transmission but it was a computer module. They also found coolant leak with inspection. My van has 230,000 miles on it. It is 15 years old and I am on my 3rd transmission but it keeps going thanks to your service .department.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Be afraid, very afraid

byromartohioon 10/15/2009

I was looking for a PU and found one that fit my budget and drove nice. It has a few external cosmetic issues. I felt somewhat comfortable until I was driving for about an hour. The PU was overheating and I had to stop the PU numerous times. I had less than 50 miles on the PU and it had significant issues. I took it to a shop and they found that the Thermostat was broken. The cost of the repair is over 220 bucks. Coughlin had to know this was a problem. They did not have the veracity and concern to disclose a problem so an informed decision could be made. The reason I feel they knew was that they should have tested the vehicle for known safety or major mechanical issues. The PU would require about 30 to 45 minutes of continuous driving to display the major defect. These guys are paid to sell cars, not build consumer relationships. They are what we all perceive of fast and loose used car dealers. If you are going to buy a vehicle from Coughlin, Drive it 50 to 75 miles and have a mechanic go over it very close. Should cost you half a day and 75 bucks, or maybe you should go somewhere else. Go to another dealer you cant get a worse deal.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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about our dealership

Automotive Sales, Service,, Repair, Collision Center and Body Shop. Specializes in selling new and used cars and trucks in Newark, Zanesville, Lancaster, Mt. Vernon and Columbus. Coughlin Newark is a Chevrolet, Buick, GMC dealership.

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