Donley Ford Lincoln of Mt Vernon

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM

Customer Reviews of Donley Ford Lincoln of Mt Vernon

5.0
Overall Rating
(7)
Recommend: Yes (7) No (0)
Write a review: Sales | Service
sales Rating

Executive Director

byRobert Fon 08/13/2018

Donley Ford of Mt. Vernon, Ohio gave us quick and professional service when we took bids on a new, 2018 Ford Edge. We were looking for value and service, and Donley's delivered on both counts. They were fair and helpful throughout the process. When it cam time to fill out the paperwork, they were prepared and quick. I did not have to sit and wait. This is very important to me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
9 Reviews
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service Rating

Very professional

byRenee Wagon 09/17/2018

They had my car done early and it cost less than what I thought it would. Nice job Donley!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Executive Director

byRobert Fon 08/13/2018

Donley Ford of Mt. Vernon, Ohio gave us quick and professional service when we took bids on a new, 2018 Ford Edge. We were looking for value and service, and Donley's delivered on both counts. They were fair and helpful throughout the process. When it cam time to fill out the paperwork, they were prepared and quick. I did not have to sit and wait. This is very important to me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

MKX Service

byRANDY&MICKEYon 07/20/2018

We have been taken care of very well here at Donley Ford/Lincoln in Mt Vernon. We purchased our MKX here and have had great service. Tires, oil changes, accident repair. Service Department has always been accommodating Either with shuttle service for short term Service Or loaner vehicle for longer service. We plan on returning to them when it is time to replace our MKX.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service dpt. at Donley Ford/Lincoln

byJim Romineon 06/22/2018

Great service department. Very friendly, helpful, and knowledgeable people.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service dpt. at Donley Ford/Lincoln

byjromineon 05/10/2018

The service department at Donley Ford/Lincoln in Mt. Vernon Is the best service department I have ever experienced, and I have been to many as I am 72 years old. Jeff, Tina, Darla, and Leah are all very friendly and the most helpful I could hope for. They are very efficient and knowledgable, and go out of their way to explain everything that is being done. I will never go anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Used car purchase

byldarr103@gmail.comon 05/09/2018

Sales people were very kind and easy to work with. They had answered all questions and concerns that we had. Very easy to deal with and not pushy about selling me a car before I was ready.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Super Service Again

byAplayer18on 06/19/2017

I had both fog lights replaced, and front grill replaced from damage occurred on vacation. They did it in a very timely manner and was done correctly the first time! The service team again took my needs and met them completely by helping me continue to keep my F150 looking great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great friendly.

bysapp4758on 05/06/2015

Salesman was great he did he best to get things to move thing along.Keep running back and set's forth to stay on top of what was happening.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

highly recommended

byligrancoon 05/04/2015

Great service and highly recommended!!! The service was quick and timely with great customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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